Really good tour for families with elderly parents. Tour guide was quite knowledgeable and the Driver Adrian was very attentive and safe.
事業者からの返答
Dear Guest,
Thank you for your lovely feedback! We’re delighted our knowledgeable guide and Adrian’s attentive, safe driving helped make the tour enjoyable for your family. We truly appreciate your kind words!
EvanEvansTour Team
B
Benjamin_T
May 24, 2026 · via Viator
Changing of the Guard not seen
Very misleading description. We did not see any changing of the guard nor a guard on a horse. All we saw was a dirt field about an 1/2 mile from Buckingham Palace and was told by the tour guide that “this is where it happens. But today is Saturday and there is no changing of the guard on Saturdays”. Then why is this tour offered on days there is no changing of guard?
And, a lot of this tour is a walking tour, not coach. You will walk about an hour. Once again the description of tour is very misleading. I would not have booked this tour had I known it’s a coach and walking tour and especially if there’s no changing of the guard. I actually want a refund.
D
Derrick_B
September 17, 2025 · via Viator
Our tour guide was...
Our tour guide was excellent!!! Very easy check in process. Bus was clean. Tge audio worked perfect.
事業者からの返答
Dear Derrick_B,
Thank you for your kind review.
We’re delighted to hear that you found the check-in process easy, enjoyed the cleanliness of the bus, and that the audio system worked perfectly. It’s wonderful to know your guide made the tour excellent.
Thank you for choosing Evan Evans. We look forward to welcoming you again soon!
Warm regards,
The Evan Evans Team
L
Lysa_M
September 8, 2025 · via Viator
Royal London tour worth it
It was great our tour guide was very informative and took the time to explain everything in detail
Very friendly and great service very helpful.
事業者からの返答
Dear Lysa_M,
Thank you for your kind words. We’re delighted to hear that your tour guide was informative, friendly, and provided great service throughout your experience. We appreciate your feedback and hope to welcome you on another Evan Evans tour soon.
Best regards,
Evan Evans Tours Team
K
Kurt_H
August 4, 2025 · via Viator
A great experience
Very informative tour
The Audio Guide was much less informative
As the gouid himself.
Again beautiful impressions we received
事業者からの返答
Dear Kurt_H,
vielen herzlichen Dank für Ihre positive Rückmeldung!
Es freut uns sehr zu hören, dass Sie die Tour als informativ erlebt haben und schöne Eindrücke mitnehmen konnten. Wir schätzen es besonders, dass Sie den persönlichen Beitrag unseres Guides hervorheben – unsere Reiseleiterinnen und Reiseleiter geben stets ihr Bestes, um die Touren lebendig, informativ und unvergesslich zu gestalten.
Ihr Hinweis zum Audio Guide ist für uns ebenfalls sehr wertvoll, und wir werden dies intern weitergeben, um unser Angebot kontinuierlich zu verbessern.
Wir würden uns freuen, Sie bald wieder auf einer Tour mit Evan Evans begrüßen zu dürfen!
Mit freundlichen Grüßen
Ihr Evan Evans Team
8
837radhaj
December 22, 2024 · via Tripadvisor
Great tour
Sheila was an amazing guide! She was very friendly, knowledgeable and funny! My family had a great time an - thank you Sheila!
事業者からの返答
Dear 837radhaj,
Thank you so much for your kind words! We're so happy to hear that you and your family had a great time with Sheila. Her friendly, knowledgeable, and fun approach makes every tour special, and we're thrilled you enjoyed the experience. We'll be sure to pass along your thanks to Sheila! We hope to welcome you on another adventure soon – thank you for choosing Evan Evans Tours!
L
Laura_F
April 20, 2024 · via Viator
It would have been...
It would have been amazing, except it is not handicap accessible. The tour bus had to park well over a mile away and then you have to walk down several steps (at least 20) to get to the area to see the guards come down the street and turn toward the castle. That's as far as I was able to go. I did not get to see the changing of the guard because it was too far for me to go.
事業者からの返答
Dear Laura_F,
We're truly sorry to hear about your experience and the accessibility challenges you faced during the tour. Your feedback is incredibly important to us, and we deeply regret any inconvenience or disappointment caused by the lack of accessibility. We strive to ensure that all guests can fully enjoy our tours, and we understand the importance of accommodating individuals with different mobility needs.
Please accept our sincere apologies for falling short of your expectations on this occasion.
If you have any further feedback or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. Your satisfaction is our priority, and we're committed to making things right. Thank you for bringing this matter to our attention, and we hope to have the opportunity to provide you with a more positive experience in the future.
Best wishes,
Evan Evans Team
N
nariza_J
October 23, 2023 · via Viator
Not worth the money
I was expecting to be guided towards the front door of the palace but not… so we have to run towards the front to be able to see the changing of guard.it’s not worth it… to expensive.
事業者からの返答
Hi narzia_J,
Thank you for your review, we are so sorry to hear you didn't enjoy your tour with us. We have taken onboard your feedback and we hope we can improve for all our customers in the future. We hope you try another of our tours soon
All the best
Evan Evans
B
Barbara_M
October 23, 2023 · via Viator
Disappointing bus ride tour.
The tour was terrible, she was biased and did very little than talk about the elite and privileged people of London. Did not find her knowledgeable, kept talking about Harrod’s, very monotone. It was a disappointing tour.
事業者からの返答
Hi Barbara_M,
Thank you for your review, we appreciate you sharing your experience. We take matters like these very seriously and would like to investigate further. Please email details of your booking to reservations@evanevanstours.co.uk and we will investigate. We hope this hasn't deterred you from travelling with us in the future, we would love to see you on another of our tours soon!
Best wishes
Evan Evans
R
Ron_M
October 19, 2023 · via Viator
The Palace
Sheila was an excellent tour guide. She was very knowledgeable, funny and thorough. Her information was interesting. The changing of the guard portion was a little chaotic.
事業者からの返答
Hello Ron_M,
Thank you for your fantastic review!
We are so glad to hear you had a great experience with us. Our team appreciates that you noticed our efforts. We will pass on your kind words to Sheila.
We hope to see you again soon!
Best wishes
Evan Evans
Londonの類似ツアーを比較
最安値: London Big Bus Hop-On Hop-Off Tour with Optional River Cruise — $43
最高評価: Windsor Castle, Stonehenge, and Oxford Day Trip from London — 4.6 (5,956 件のレビュー)