Three of us, all familiar with the use of apps and programs, all having worked with computer technology in our careers, were unable to get the app to download correctly to operate. After spending literally 20-30 minutes trying to obtain the program, we requested a refund. All we received was a note reviewing the process we had attempted and asking us to enjoy our walk. With only one day left in Amsterdam, this was a waste of money. Wish we had noticed there was only one review.
We spoke eachother about this issue. It had to do with a corrupted link. Viator masks the link we sent to our customers and something went wrong there.... this unfortunately caused the loop you got into. I have offered you a refund (although it was not our fault) This review is not about our product, we are confident we made a high quality audio tour about the red light district in Amsterdam. Warm regards Fons
















