Used Pullman’s throughout our Kenya holiday- airport transfer, full day in Nairobi and also 3 day safari to Masai Mara. All our drivers and guides were exceptional- very friendly and knowledgeable. Mary was our side for our Masai Mara safari. She was amazing - very knowledgeable and answered our questions but great fun. Her insights and local contacts meant she had up to date info of latest sightings. Mary really looked after us and helped make a memorable trip to the Masai Mara
事業者からの返答
Thank you very much for this wonderful review. We are delighted to hear that every part of your Kenya holiday, from the airport transfer through to your Nairobi day and your three-day safari to the Masai Mara, was such a positive and memorable experience.
We will be sure to pass along your kind words to Mary. It means a great deal to know that her knowledge, warmth, and sense of fun made your questions feel welcome throughout the journey, and that her local contacts and up-to-date insights on sightings helped make your time in the Masai Mara so special. We are equally pleased to hear that all of your drivers and guides throughout the trip met such a high standard.
Thank you again for such generous praise and for recognising Mary by name. We hope to welcome your family back for another memorable adventure in Kenya in the future.
Kind regards,
Mohammed Hersi
Director of Operations
Pollman's Tours & Safaris
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alexandrad565
May 11, 2026 · via Tripadvisor
Amazing journey
The pollman agency organized us 12 days in Kenya, in safari mode with the monsai mara park, the naivasha lake, the amboseli park
my criteria were well respected, we were very well accompanied by a guide. And the accommodations chosen were really great and then we ended our stay at diani beach. At PineWood hotel where the staff was absolutely adorable
we didn't regret going to the rainy season because there were a lot less people the Kenyans are very nice
The agency is really very specialized in the field. So we are very happy, we had no unforeseen events. All went perfectly
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248irinav
October 22, 2020 · via Tripadvisor
Unforgettable experience in Kenya, Africa
My first time visiting Kenya and first time in Africa is a period of my life that I will always remember. There are so many different aspects of the trip that made it so special to me and of of those is how friendly and knowledgeable the tour guides at Pollman's were. Dennis and Philip were two of the most amazing people that helped my trip in Kenya be so effortless and easy. From the moment I landed in Nairobi, my friend and I were picked up by Philip, who was so helpful by explaining what our next day will look like and that everything has been taken care of. He answered our lengthy questions, which we had a lot of, from the language to the culture and we were so grateful for that. During the trip, we were taken to the Giraffe Center, Carnivore restaurant, Blixen Museum, souvenir shopping and Tamambo restaurant. Philip and Dennis made the car rides so fun and they were always so joyous and very helpful in making sure my friend and I had the best time, and took us to places that were important to us. They listened to what we wanted to do and drove us there while sharing stories about Kenya, which we appreciated so so much. It was nice to have people that genuinely cared, especially when you're visiting a new country. By the end, I truly think Dennis and Philip are not only tour guides and employees of Pollman's, but very good people and rafikis (friends) that my friend and I were grateful to have met. Thank you so much for making this trip so wonderful and memorable for my 30th birthday celebration and we will definitely be back next year. Asante Sana!
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Uland W
October 3, 2017 · via Viator
Wrong guide showed up. Found out...
<p>Wrong guide showed up. Found out that the original guide for this tour was 1.5 hour late for the initial pick up time.</p>
