UNSAFE. The crash at the start may or may not have been their fault, kerbing the van at speed 10 mins later was. Consistently drove well above speed limit (a screen shot of our Live 360 documents this). Running out of diesel 45 mins from our hotel (on dark single carriageway with cars speeding past) was scary for the kids and with their RAC telling them over an hour until pick up (and down to just one tour leader after the husband left us to to get diesel) we paid for an Uber home.
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事業者からの返答
Gday Glynis, Thanks for your comments here. We have noted your points. The new driver did inform us, of the issues sadly, but when he asked to go to the gas station there was an issue from your end to rush back to hotel, and sadly the fuel station he did go was closed earlier. But we have taken this seriously and reprimanded the driver and kept him off tours. Do apologise for the inconvenience.
Hope you have a great day ahead
J
Joanne_A
May 10, 2021 · via Viator
Gorgeous
The information provided on other sites on the way out. Much better than other tour with another company we did the previous day
事業者からの返答
Gday Joanne -Thanks a lot for your great comments, highly appreciated . We are happy to note that you had a great time on our tour and enjoyed yourselves. Enjoy your day
O
Oncemoreslowly
September 30, 2019 · via Tripadvisor
Fascinating formations
The tour guide was great. I felt the mini bus was too small for the number of passengers, particularly as one of the seat belts was inoperable. It is a long trip and there are no rest stops on the return journey. Suggest the company considers providing a light refreshment at the Pinnacles before embarking on the return journey.
事業者からの返答
Thanks a lot for your feedback -Much appreciated. Reason we have a small vehicle with reclying seats & airconditioning etc is so clients can go through the full Desert and view different formations of the Pinnacles.If you go in larger vehicle, which we have a fleet of, you have to walk to lookout point and miss out other areas which are most fascinating also.Larger vehicles are not allowed in Nambung desert where the Pinnacles are..Will certainly take up your idea of light refreshments, great point, thanks for your suggestion.Have a great day
S
Sue_T
June 24, 2019 · via Viator
Pinnacle sunset tour
Tour was very well organised. We were the only two people on the tour (I was suprized that they ran it for just two people) and were picked up at the right time. Tour driver / guide was very informative. It was interesting to see the pinnacles and how they changed colour in the sunset.
1人が参考になったと回答
事業者からの返答
Good afternoon,
Thank you for choosing us for your tour, we are glad to hear that you enjoyed our tour
