クルーズまたはホテルからのカサブランカツアー、ガイド付きツアー。

Our tour was booked through the desk at Hotel Campanille Casablanca which we also panned in a separate review: ("Should be Called Hotel Champinion" https://www.tripadvisor.com/ShowUserReviews-g293732-d14111085-r918943192-Hotel_Campanile_Casablanca_Centre_Ville-Casablanca_Casablanca_Settat.html?m=19905). On September 29, 2023 we paid $35 US / hour for a 3-4 hour guided tour. This was similar to many other tours with positive enough reviews listed on GetYourGuide, Viatour & Tripadvisor. The van was modern, clean and seemed safe. The driver was a 30-something man casually, yet well-dressed. He showed up on time and took us directly to the Hassan 2 Mosque as scheduled. That's the positive stuff. Then it started to go south. Our "tour" then turned into a mostly uninformative taxi drive-by through a few of Casablanca's notable but mostly "meh" landmarks and a bunch of generally dismal looking neighborhoods. We enjoyed a few unscheduled minutes watching some race horses walk sown the street... and an then we got to the entirely unscheduled, and unpleasant 1-hour stop at a carpet shop with the "meter" running all the while we were in the shop. Details follow: • The stop at the rug shop was on a sketchy dead-endy looking back street. • The driver stalled our departure from the stop pressuring us to go into the shop even though we said we didn’t want to be there. • We patiently sat through the sales pitch in the shop for 45 minutes while the meter was still running in the cab - at a cost of $35 an hour. • We made our excuses to get out of the shop and back to the van without buying anything. • The shop was and the driver were clearly in collusion. We were back in the van and indicated we wished to leave. Yet he kept the car parked, ignition off, with windows and doors open for a delayed period of time which allowed a man from the shop to approach, put his head, arms & torso inside the open van door/window, and continue to pressure us to buy a rug even after we said NO several times, and asked the driver to close the doors and windows and leave. • Because the man was physically inside the vehicle and the driver made no effort to advocate for us or leave we became fearful of our safe & timely return to our hotel unless we agreed to buy merchandise from the shop. And that's how we ended up buying an overpriced rug we didn't want in the first place. We wouldn't mind it one bit if the operator offered to make refund the $140 they charged us for that "tour." When we finally got back to Hotel Campanille we were pretty upset. We immediately went to the hotel desk and complained to the hotel manager - who couldn't have cared less. We travel a lot and have been to more than a few parts of the world where tourist commerce operates in the broad, deep gray areas of haggling in open stalls and narrow, dim alleyways. Sometimes it's fun. Sometimes you spend 20 minutes bickering over what you later (shamefully) realize was a 50¢. Sometimes you'd just rather not be bothered, hope vendors get the hint an move on. Mostly it's over quickly enough and you have a good tale to tell back home whether you end up with a tchotchke or not. Learning to be comfortable with being a bit uncomfortable is the point of travel. This was the first time we ever felt a prolonged sense of being NOT OK about the situation we were in. So we are sending up a flare to future visitors to Casablanca... This tour felt shady. Hotel Campanille could do better for it's guests.

Achraf was an excellent guide and provided a complete overview of Casablanca. The gorgeous mosque was a definite highlight. We recommend!

Ashrap was an ideal guide. He explained the different tourist sites, making it interesting for one to want to visit in detail. He drove us around to the Hassan 2 Mosque, and patiently waited for us to complete the tour. He then drove us to Rick’s Cafe, the United Nation’s plaza, Sacred Hear Cathedral, the Center Mall and the Morocco Mall, and ended up at the Twin Towers. He even offered to take photos of us as keepsakes of Casablanca. I highly recommend him, if you are fortunate enough to get him.

That was amazing! I had a long transfer and didn't want to sit at the airport. Thank you so much for the tour 🤗 Very heartfelt, interesting and warmly received, I even cried with wonder and beauty 🥹 Thank you so much again!!! Now I'll be coming for more days because I've been shown Casablanca in a way that makes me really want to come back 🔥

Absolute rip-off. Advertised as a 4-hour tour, in a van, with water. Although our tour guide was courteous, the entire "tour" lasted just a little over an hour (which consisted basically of a drive around Casablanca), was conducted in a sh*#ty taxi, and the tour guide expected a tip on top of the $80 paid to Viator to book this trip. We were also encouraged to buy some Moroccan tea for which we paid 22 Euros (shame on us!). In all, withthe booking fee, tip which we did add (again shame on us) and tea purchase, we ended up paying about $135 for this one-hour experience overall. We could have paid about $50 to just get a taxi for an hour to do the same tour (based on what other folks on our cruise told us). Stay away--an absolute rip-off!

Ayoub, driver - guide, very knowledgeable, friendly, polite and knows what he is doing. Highly recommend.

The tour was just okay. Most of the tour consisted of going to the mosque. He drops you off in a very chaotic line of people waiting to get tickets for the mosque. Not very organized at all and very stressful. I would suggest going instead with a tour that gets advance tickets. We knew this did not provide tickets but wasn’t expecting the mess to get in line. And you need tickets just to walk around the area or they will keep you back behind a bearer. We didn’t stop at the Old Medina or Rick’s Cafe as noted on the description. All in all just okay. Driver was very friendly though.

Hamouda was great. He spoke English well and was very knowledgeable. He was friendly and chatted about things we passed. Stopped for photos and took us to all the interesting sights in Casablanca. Safe driver and a clean car. Would highly recommend.

I had to organise transport for eight of us on a golf trip to Casablanca, and after contacting a bunch of different companies, I’m so glad I went with Shuttle Layovers. Their van was by far the best I was shown — a really comfortable, high-spec Mercedes with air-con, automatic doors, phone chargers and even a portable phone. And the price was excellent too. Our plans changed at the last minute — we had to adjust the day and route so we could stop at the airport to pick up our golf clubs that hadn’t made our flight — and the company couldn’t have been more accommodating. Communication was brilliant from start to finish. The driver was lovely, drove safely, and the guide was friendly, knowledgeable and made sure we saw all the main sights. He even took loads of great photos for us, which was a nice touch. It’s always a bit stressful organising things for a group, but Shuttle Layovers made everything so easy. I honestly couldn’t recommend them highly enough — five-star service all the way.

It was excellent! Our driver Noureddine was very professional and took us all around Casablanca explaining things to us!