Manager George with his helpful staff and professional instructors made our first paragliding a really good experience. A super soft landing in the sand of Kleopatra beach made it possible to paraglide even with a bad knee. We enjoyed the pictures!
事業者からの返答
Thank you very much for your wonderful and heartfelt review. We are delighted to hear that George, our team, and our professional pilots made your first paragliding experience so memorable. We are especially pleased that the smooth landing allowed you to enjoy the flight comfortably despite your knee condition. We hope to welcome you again on one of our tours.
H
hanada2026
June 8, 2026 · via Tripadvisor
Good flight. Disappointing hidden cost
The paragliding experience itself was good, but the pricing afterward left a very bad impression. We paid less for the flight than they wanted to charge for the photos and videos taken on their own camera—over €100, which felt completely unreasonable. On top of that, staff repeatedly asked for tips, making the whole experience feel more like a money grab than a professional service. Be sure to ask about all extra charges before booking.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback. Photo and video services are optional extras and are not included in the flight package. There is no obligation to purchase them. Similarly, tipping is entirely at the guest's discretion. We appreciate you sharing your opinion and hope to welcome you again in the future.
T
Trail20022146833
October 27, 2025 · via Tripadvisor
Join another organization..
We went with 2 people, taxi arrived half an hour late. The first person was very well received and helped, a very sweet lady immediately came to explain that she was going to jump with me and my seat belts were often checked. My sister was behind and got the seat belts on last minute from the taxi driver?!?! Wasn't checked by anyone and he said go quickly, she got scared and said I'm not going to jump. Then that driver said very bluntly we don't give money back. Photos and video would cost 15 and 18th first, few min later it was 50 and 50 e.
事業者からの返答
We have requested a detailed report of the situation from our pilot employee. Options such as a refund will be evaluated based on the incoming report. However, the prices for extra products like photo and video packages are standard and clearly displayed visually in the office.
Y
Y1686MX_
October 16, 2025 · via Tripadvisor
Beautiful views
The low price was embarrassing. But still decided to jump. It went great!
Excellent instructor, answer in vozap quickly, nice people
事業者からの返答
Thank you so much for taking the time to share your wonderful review! Hearing that you had
such a great experience and genuinely enjoyed the tour absolutely makes our day!
E
ERLINDA_D
October 15, 2025 · via Viator
Amazing Flight!
This is my 3rd time paragliding experience. I always go to Alanya for paragliding because their pilots have years of experience. You know you’re safe, so all you do is enjoy the amazing flight! 10/10 recommend!
事業者からの返答
Thank you so much for taking the time to share your wonderful review! Hearing that you had
such a great experience and genuinely enjoyed the tour absolutely makes our day!
C
Camper25847438233
October 12, 2025 · via Tripadvisor
A great experience in Turkey
5 stars for the flight but long Waiting time for the transfer.
Driver did not find the hotel on the return trip, walked the rest to the hotel.
Therefore 1 star deduction, the rest was OK.
事業者からの返答
Thank you so much for taking the time to share your wonderful review! Hearing that you
had such a great experience and genuinely enjoyed the tour absolutely makes our day!
5
569lorrainec
October 11, 2025 · via Tripadvisor
Cleopatra Flying (I think)
This was amazing! I'm scared of heights so this was a challenge for me. Went with the lady ( was so worried I forgot to ask her name) who was confident and professional and got us down safely 😂. Exhilarating.
事業者からの返答
Thank you so much for taking the time to share your wonderful review! Hearing that you had such a great experience and genuinely enjoyed the tour absolutely makes our day!
7
736haifaa
October 11, 2025 · via Tripadvisor
Good
Was already but untimely they came to me and explain how the trip was missing
But the flight was already and also went fast
Thank you very much 😊
事業者からの返答
Vielen Dank für deine Nachricht. Tut mir das mit der Verzögerung und der Verwirrung vorhin nochmals leid. Es freut mich zu hören, dass der Flug am Ende reibungslos und schnell verlief.
M
mored587
September 6, 2025 · via Tripadvisor
Amazing and Excellent service
It was an amazing experience and you have to try it once in ur life. The driver came on time, the car was luxurious and the pilots were very friendly and experienced. My 11 year old loved being in the sky. Great job team.
事業者からの返答
Thank you so much for your wonderful review! We're absolutely delighted to hear that you
had such a great experience and enjoyed the tour. Your kind words mean a lot to our team,
and we hope to welcome you back again very soon!
I
ivod470
August 21, 2025 · via Tripadvisor
Great flight, disappointing side-points
First of all, the paragliding itself is fantastic, the organization is good and I loved every part of the flight. But I will not book this kind of trip again.
Communication was really smooth and good with this organisation, they have WhatsApp and respond almost 24/7. Whenever I had questions, they resolved it almost immediately.
The flight itself is nice and my instructor was an absolute fantastic guy. You do see they optimize for tourism and it shows. The flight itself is only 30 euros, but be prepared to pay up to 80 EUR extra for videos and pictures they take during the flight. I didn't need them, but we did the whole photo-shoot in the air anyway.
I do not recommend the shuttle service, at least not from Antalya, which is 2.5 hours driving from Alanya. The shuttle that picked me up at 8:20 AM only arrived to the paragliding centre at 13:00, almost 4 hours later. This is because of all the winding roads and hotels where it makes stops in between. This meant that instead of being back at 18:00 I would have been back at 23:00. I would take the flight without the shuttle and take one of the many buses between Alanya and Antalya. The paragliding school is a 5 minute walk from Alanya Bus Station, so not an issue either.
事業者からの返答
Thank you for taking the time to share your detailed feedback with us. We are truly delighted to hear that you had a fantastic paragliding flight and were pleased with our organization and your instructor. We are also glad that our communication helped make your booking process smooth.
We understand your concern regarding the pricing of the photos and videos. We aim to keep the base price of our flight as low as possible to make the experience accessible, with the photo and video package as an optional add-on. We will review how we communicate this to ensure our customers have a clearer understanding of the costs upfront and do not feel pressured in any way.
We sincerely apologize for the extremely poor experience you had with our shuttle service from Antalya. A four-hour journey is unacceptable and not in line with our service standards. While our shuttle is a shared service that makes multiple stops, we acknowledge that the duration of your trip was far too long. We understand your frustration and the inconvenience it caused, and we are very sorry that this significantly impacted your day.
Your feedback is invaluable. We are immediately reviewing our transfer logistics to improve efficiency, especially for long-distance pickups. We also appreciate your suggestion regarding public transportation, as this is a great alternative for customers who prioritize a quicker journey. We will update our information to better manage expectations for all of our guests.
Thank you again for your honesty. Your comments will help us provide a better experience for future customers.
