Awful experience- I would not recommend I booked online , got an order number and pick up time , i messaged the number as requested and got a response to confirm my booking. I was told I would be collected at 7.40am NO ONE ARRIVED , I chased them and they replied they didn't have a booking Impossible as I have a reference and text confirmation
Thank you for your feedback. However, after carefully checking our system records, we could not find any reservation or any record matching the details you mentioned. Therefore, we believe this review may have been posted for the wrong business. This review has already been reported to the Viator team, and they are currently conducting the necessary investigation. To help both us and the Viator team clarify this matter in a more transparent and accurate way, we kindly ask you to provide your booking reference number here. This will allow us to verify the details and ensure that the investigation is carried out clearly and fairly. If there has been any misunderstanding, we would be happy to clarify the situation.













