I did not know how to change my booking to another Cappadocia tour when I booked so I put up with this one. However, we did not do two of the itinerary items - pottery workshop and carpet place. At another we were not given enough time to see the site. I also had to pay an entry fee to the main church at Gormeze although I had selected for all to be paid. I was left for 2 hours to wait for the transfer with no guidance as to what to do in the town. The guide was off to do another job. Overall, I did not think the tour guide cared if I fell over or got lost wandering around a site. I don't know how to get in touch to make this complaint to Viator. It is a oneway communication. So I have to do it this way.