Beautiful scenery, but the experience could be better guided
My wife and I did the snorkeling tour on September 23. We enjoyed it overall: the views were spectacular, the equipment was generally good, and the rest of the crew was friendly. Of the activities we booked during our trip, though, this was the one I enjoyed the least.
After snorkeling, we were given the power snorkels while still in the water. The transition was confusing: we had already removed our masks and fins, and Luis had not told us whether we would need to keep them on. He and the captain even seemed to disagree about that. While trying to put my gear back on, I climbed onto the board to adjust it, slipped, and the board lightly bumped another guest. It was an accident, but Luis’s response left me feeling embarrassed rather than helped. At another point, I asked him about a fish we saw, and his answer felt dismissive instead of informative. Clearer instructions and a kinder approach would have made a real difference.
Later, when one of my paddles was damaged, Luis questioned why I couldn’t continue with just one; another crew member stepped in and brought me a replacement. I also found the power snorkel uncomfortable and slow to maneuver, so I only used it briefly. We had hoped for snorkeling photos, but were told there would be no photographer because only two couples had booked. Despite these disappointments, we still enjoyed the tour and its beautiful scenery. I hope this feedback helps improve the experience for future guests.
事業者からの返答
Thank you for sharing your experience with us. We’re happy you enjoyed the spectacular scenery, the equipment, and the friendly attitude of most of our crew. It’s great to know that, despite the challenges, you were still able to enjoy your time on the water.
We’re truly sorry that some aspects of the experience did not meet your expectations. We take your comments about our staff very seriously, as this is not the image or level of service we want to provide. We will share your feedback with the supervisor so the situation can be reviewed and addressed.
We also regret that you did not have the opportunity to get photos during your adventure. We’ll look into what happened regarding the photographer to help prevent this from happening again.
We hope you’ll consider giving us another opportunity to provide the experience you deserve.
8
883carlotam
August 27, 2026 · via Tripadvisor
Book now! It’s def worth it!
Victoria (La mera mera de las quesadillas) and Issac, are the best! This was a great experience overall. They’re kind, professional, clean, friendly, and amazing! Thank you!
J
johnbM3788NB
August 18, 2026 · via Tripadvisor
Cabo Adventure Snorkel and Lands End Tour - Great Value, Greater Fun!
Did the snorkel and land's end tour. Daniel, Oscar, Alexis, Ishmael (spellcheck) were great. We were the only one's booked so got to call the shots on what we did. Snorkeling experience was excellent, no rays but wide variety of fish to watch. Slight current but not overwhelming. Also had paddleboards, kayaks, and scooters at our disposal. Guides were very sociable and helpful in answering all our questions about Cabo and made us feel safe. Photographer took excellent pictures. Boat ride from lands end to snorkel spot gave you a solid view of the Cabo area. Would do this again, worth the price.
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D2571NZbeckyk
August 16, 2026 · via Tripadvisor
So much fun! An exciting adventure.
Alexi was a very fun tour guide for the speedboat and snorkel excursion. I loved learning about Cabo on the tour. The snorkeling was really fun as well. The cheese quesadillas at the end of the tour were so amazing! One of my favorite meals. The crew took really great care of us during the speed boat ride.
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Celeste_B
August 5, 2026 · via Viator
Amazing experience. Our...
Amazing experience. Our guides were fantastic and the snorkeling was breathtaking. We got to see manta rays and dolphins. Would highly recommend this experience
事業者からの返答
Thank you so much for your wonderful review,
We’re delighted to hear you had such an amazing time on our Snorkel Adventure. Seeing breathtaking marine life like manta rays and dolphins makes every trip truly unforgettable, and we’re so glad you experienced that. It’s also wonderful to know our guides made such a positive impact with their excellent service and helped create a fun and safe experience throughout the day.
Thank you for recommending us to fellow travelers. We look forward to welcoming you back for another unforgettable adventure in Los Cabos. Until next time! Cabo Adventures
A
antoniolK5268UY
August 4, 2026 · via Tripadvisor
Great experience seeing reefs and fish
Great trip to the arch with excellent views and experience at Chileno beach to be able to snorkel and do a little kayaking, great guide from Daniel
7
786candip
August 3, 2026 · via Tripadvisor
Snorkel Cabo
Luis was fabulous. Our boat captain and photographer were awesome as well. Highly recommend!
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E4169CLmiguela
July 31, 2026 · via Tripadvisor
Chilean snorkel
10/10 workers, everything explained super well, taking care of us the whole time
K
Kathy_M
July 26, 2026 · via Viator
Awesome in good weather conditions
Louis was great, friendly and very knowledgable. I’m would recommend him as your guide! Unfortunately, the weather conditions weren’t very good and a lot of the people on the boat did not feel well, so that did not make the adventure so great but the guide was amazing! .
事業者からの返答
Thank you for sharing your experience with us! We’re delighted to hear that Louis made a great impression and that you found him friendly and knowledgeable. We’ll be sure to share your kind words with him.
We’re sorry that the weather conditions affected your experience and caused some guests to feel unwell. Unfortunately, weather conditions are beyond our control, but we truly appreciate your understanding. We hope to have the opportunity to welcome you back to Cabo under better conditions for the full adventure experience!
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Brandy_N
July 21, 2026 · via Viator
Choppiness didn’t stop us
Great experience. Water conditions were challenging and made several on our boat sick. Luis and Julio made changes on the fly in an attempt to help all of us out. They were great. The tour and information provided was awesome. The office and waiting area is cool and clean. Would definitely use this company again.
