Safety was a concern in that one bike had no headlight, one bike had no phone mount for gps, both featured no mirrors. Requests for a paper map/in case offline were not offered. Vague verbal directions were reluctantly provided. The employees were less than helpful with recommendations (points of interest) and just said use your gps.
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C
cinamonl2024
June 20, 2024 · via Tripadvisor
Felt unsafe
Sketchy ride through Waikiki… bike lanes were blended into roads where cars drive. We felt uneasy and it wasn’t the safest ride.
I would recommend a less populated area and a guide.
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事業者からの返答
Aloha Cinnamon! Sorry you felt unsafe! Safety is our #1 priority here at Hele On Waikiki and we take it very seriously. As mentioned in our product description, you need to be a confident bike rider as Waikiki is most defiantly a busy area! Thanks for choosing Hele On Waikiki, aloha!
T
T595DQstephenh
May 14, 2023 · via Tripadvisor
Great e-bikes from Hele on Waikiki
We had a great time riding Hele e-bikes to Diamond Head. They make getting around Honolulu easy & fun, with the pedal assistance most of us can do it, who forgets to ride a bike!
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