This was not exactly what I expected. When we got to the zoo they informed us the penguin walk was cancelled due to not enough snow, we should have been informed before the trip. We had a collapsible stroller but then told it was not allowed, luckily we were allowed to carry it on our lap. Where was the free ice cream? :(
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We understand how disappointing it must have been to miss the penguin walk at Asahiyama Zoo, especially without prior notice. As this activity depends on weather conditions, we regret that this information was not communicated in advance.















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