Driver was on time and car was spotless! Great company to work with internationally! Great communicator as well.
事業者からの返答
Thank you very much for your kind review! It was a pleasure assisting you, and we truly appreciate your trust in our service. We hope to have the opportunity to welcome you again in Japan!
G
Gaye_R
May 3, 2026
Excellent transfer service
Very helpful service - great check in before the pick up, very helpful with our bags, car was a delight to ride in - so clean and comfortable, would very happily use again
事業者からの返答
Thank you very much for your wonderful review!
Your kind words truly mean a lot to us, and we would be very happy to serve you again on your next visit to Japan.
J
Jeffrey_W
October 27, 2025
Memorable
They were professional! My driver carried my luggage, loaded it, opened my door and present himself with class! I felt like Cinderella! Thank you for making this experience memerable.
事業者からの返答
Thank you so much for your wonderful review! We are delighted to hear that your driver provided such professional and classy service — from assisting with your luggage to opening the door for you.
Thank you again for choosing our service. We look forward to welcoming you back on your next visit to Japan.
M
Matthew_H
April 18, 2025
The company provided the...
The company provided the service as expected. They made travel whilst away a breeze with no hassle and I would recommend.
事業者からの返答
Thank you for your kind words!
We’re so glad to hear that our service helped make your travels smooth and hassle-free. Your recommendation truly means a lot to us!
A
Alan_F
March 12, 2025
Always check out the size of the transport vehicle 🚗
First and foremost find out the size of the vehicle. Ours was a MB C Class with barely enough room in the trunk for one suitcase. We ha 4 full size bags plus carry on so we had suitcases everywhere and made the trip very uncomfortable.
事業者からの返答
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the size of the vehicle. We understand how important it is to have adequate space, especially when traveling with multiple pieces of luggage.
Your comments are valuable, and we will ensure that we confirm the vehicle size in advance for future bookings, to avoid similar situations. If you decide to travel with us again, we will make sure to arrange a vehicle that can comfortably accommodate your luggage.
We truly appreciate your understanding and hope to have the opportunity to serve you better in the future.
H
Holly_W
March 4, 2025
Top of the Line Transport!
Top notch transport. Driver was waiting with sign and helped us take luggage to the van. We were very happy to see him in the chaotic cruise terminal. Took us to see Tokyo sights for 3 hours before dropping us off at the airport. Great experience!
事業者からの返答
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. It's great to know that the driver made your pickup smooth in the busy cruise terminal and helped with your luggage. We're also glad you enjoyed the Tokyo sightseeing tour before your airport drop-off. We hope to welcome you again in the future!
D
David_X
February 14, 2024
Very professional service
The driver was very helpful with loading the luggage. They came earlier than scheduled, which was actually helpful since we had some slight issues at the airport.
P
Pui_C
September 10, 2023
Perfect experience
Our driver arrived early, and he is very professional. He helped me with getting my luggage and got me to the Haneda Airport on time. I highly recommend the service and will use it again. Thank you very much.
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