The positives were that the guide was friendly and we saw most of what was in this tour.
The negatives were that
1.I had booked 3 tours in Malaysia and this tour and tickets were not appearing in the APP after payment ( kept getting an Oops message) and so we were uncertain if we were going and finally were able to contact the operator to confirm - not good.
2. Guide arrived 30 mins late ( but did advise us on his way) however he then took us to a Batik place not in our itinerary. Dislike ambush selling, has happened to us before so we know. The rest of the trip was good.
事業者からの返答
Hi Sir,
Thank you for your feedback. But I need to correct your statement, if the App is not working as expected, this is not Supplier apps. This is Viator Apps. Please forward your comment do the right party. Regarding the guide is late, your booking was last minute booking and hence we need time to arrange the tour and ticket.
Thank you
T
Talia_C
May 1, 2026 · via Viator
Great Tour Guide!
Salman was an amazing guide. Great conversationalist and very patient. In 4 hours we saw 6 different attractions and at each he went thru all the history and offered to take my picture. I’d recommend him 100%.
A
AlanO01
January 28, 2026 · via Tripadvisor
well paced highlights
Good pace around the main highlights of Kuala Lumpar. Salman was an excellent guide. Avoided any crush from tour buses.
P
pushpan2025
December 16, 2025 · via Tripadvisor
Great experience
Had a great and seamless experience. Eddy, my driver made sure that he covered all the places and gave me ample time to explore.
D
DawnJones
September 21, 2025 · via Viator
Petronas twin towers tour
Had a great time with Fazre. He took us to several places and even allowed us extra time at the towers to explore the attached mall.
事業者からの返答
Thanks for your support , we will keep on giving the best services for our customers in order
to make them enjoy the tours.
R
RENEE_M
September 6, 2025 · via Viator
Very interesting tour. ...
Very interesting tour.
All monuments are worth to be visited and particularly the Petronas Twin towers
We had a good and experimented driver
事業者からの返答
Thanks for your support , we will keep on giving the best services for our customers in order
to make them enjoy the tours.
Y
Y1977BHphilipt
September 5, 2025 · via Tripadvisor
Outstanding Kuala Lumpur Tour with Selmam
We had such a brilliant day with Selmam – honestly one of the best tours we’ve done anywhere. From the moment he picked us up, he was welcoming, friendly, and full of knowledge about Kuala Lumpur. He didn’t just take us to the obvious tourist spots – he explained the history and culture in a way that was easy to follow, and kept everything relaxed and enjoyable.
Selmam was incredibly patient, never rushed us, and made sure we had time to take photos and enjoy each stop. He gave great recommendations for food and local tips for the rest of our trip, which made a huge difference. It felt like spending the day with a local friend who knows all the best places.
If you’re coming to Kuala Lumpur, don’t think twice – book with Selmam. You’ll get so much more out of your visit, and you’ll leave feeling like you’ve really seen and understood the city.
事業者からの返答
Thanks for your support , we will keep on giving the best services for our customers in order
to make them enjoy the tours.
A
Abdellatif_E
September 4, 2025 · via Viator
Business man
Nice trip and we are wandering, happy with this trip, in the future I will device our friends to visit two towers , generally malyzea
事業者からの返答
Thanks for your support , we will keep on giving the best services for our customers in order
to make them enjoy the tours.
A
Anonymous
July 20, 2025 · via Viator
Hugely disappointing- read the fine print.
This was not a tour, it was a driver taking you to outlined itinerary. The outline was not followed and admission included is misleading as they were all free. Driver dropped off and shared where to go, but no description- thankful I had my KL tour book. . Also, my Petronas tower tickets were wrong so i missed the entire admission inside; which was touted as the highlight of the “tour” English speaking was not fully accurate, not fluent and challenging to communicate. Nightmare to get my refund of
Petronus ticket reimbursed to pay in USD.
事業者からの返答
Thanks for effort to leave review to us, really appreciate it. The tour was booked on the last minute at the moment we was closing it down but your booking went through . We still manage to arrange everything for you include the twin tower tickets but the time slot you requested was not available because twin tower tickets are very limited but we still manage to arrange. The tour was booked on festival days where the road is heavy traffic everywhere thats why we have to rearrange the itinerary so you won't spend more time on traffic. We are sorry for the inconvenience , we will take note on this issue and make sure we can give more better services in future. Thanks have a great day.
D
drrichardedwards
July 13, 2025 · via Viator
Best KL experience
Visnu is an excellent guide with palpable passion for showing you around & flexible with the time at each location- highly recommended!
事業者からの返答
Thanks for your support , we will keep on giving the best services for our customers in order
to make them enjoy the tours.
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