Excellent Day Trip – Ferrari World & Grand Mosque!
We had a fantastic experience on this Abu Dhabi tour! The pick-up was smooth and right on time. Our guide Mr. Hamza was absolutely amazing—friendly, knowledgeable, and kept the whole group comfortable throughout the day.
Ferrari World was the highlight, with plenty of exciting attractions to enjoy. The visit to Sheikh Zayed Grand Mosque was equally breathtaking, and the guide explained everything beautifully, making the experience even more special.
Overall, it was a well-organized and memorable day trip. Highly recommended!
事業者からの返答
Thank you so much for sharing your wonderful experience with us!
We’re delighted to hear that your Abu Dhabi tour went smoothly and that the pick-up was timely. It’s great to know that Mr. Hamza made your journey enjoyable with his friendly and knowledgeable guidance.
We’re also happy that you enjoyed the thrilling attractions at Ferrari World and the serene beauty of the Sheikh Zayed Grand Mosque. Your kind words truly motivate our team to continue delivering memorable experiences.
We sincerely appreciate your recommendation and look forward to welcoming you again on another adventure!
A
Abigail_T
November 20, 2025 · via Viator
Huge disappointment
This trip was just such a huge let down.
This was a day trip during our holiday in Dubai. We stayed on the palm and we had to be picked up and dropped off from a metro station as they would not pick us up. We were aware of this but they would not confirm the place or time until after 8pm the day before.
The main attraction for us was the trip to Ferrari World, but due to an unplanned, hour and a half, stop at a temple on the way, we did not get there until nearly 1pm. The rides are regularly closed for maintenance from 2pm so this added on extra queuing time for us, which was a shame as we even used the virtual queuing system to avoid wasted time.
We then went to the ‘date market,’ which was just a shop on an industrial estate. The dates were the mass produced kind you can buy in any shop, and the spices were the same you see in the shops in Dubai.
We got to the corniche after sunset so missed opportunities for nice photos, and the view was underwhelming, to put it mildly.
We then visited the mosque, where some women on our tour were told to buy suitable clothing from a shop in the adjoining mall when the guide said their sleeves did not sufficiently cover their wrists. For reference, we also visited a mosque on a tour of Dubai and were lent suitable clothing with no expectation to pay for anything.
The tour guide, Hamza, was not very informative, offering nearly no information about any of the sites. He text me to say the group were only waiting for me and my husband, however, we were walking back to the van with 3 other members of the group at that time. At the mosque, I let him know that I was not happy with the timings of the day and he started to argue with me, telling me the day was ‘running perfectly,’ even though we arrived at the mosque at around 8pm.
The van was also not suitable for the tour. The air conditioning wasn’t working properly and it was so hot and uncomfortable by the middle of the day. My husband and I were the last people to be picked up at the beginning of the day and we had the last 2 seats at the back of the bus, with no space for my handbag other than on my lap.
From pick up to drop off, the trip took around 12.5 hours, which was much longer than expected.
I would not recommend this trip to anyone and am disappointed that I spent so much money, and one day of our holiday, on this trip.
事業者からの返答
Dear Abigail,
Thank you for taking the time to share your detailed feedback. We sincerely appreciate it, as it helps us improve our services and guest experience. We are truly sorry to hear that the tour did not meet your expectations.
Regarding the pick-up arrangement, since this is a sharing-basis tour, the bus cannot stop at every individual hotel. Instead, fixed pick-up points are assigned for each area, and this information is always shared with guests during the booking stage. In your case, we provided two nearby options one day prior, as per our standard procedure. The final timings are always confirmed after 7 PM the previous evening, and this was also communicated correctly.
About the Ferrari World visit, the park operates from 10 AM to 7 PM, and occasional internal maintenance of rides is managed directly by the park. Unfortunately, such maintenance schedules are not within our control. We understand this may have affected your experience and are sorry for the inconvenience caused.
We also wish to clarify that the BAPS Hindu Temple has recently been included as an additional stop in our tour. It has been very well-received by many guests, but we understand it may have affected the timings in your case. We will certainly review how we communicate this to ensure better clarity going forward.
For the date market stop, this was the traditional Abu Dhabi dates market, which is part of the city tour experience.
We are also sorry to hear about your experience at the mosque regarding the clothing requirements. Each mosque has its own dress rules and enforcement, which can vary from one location to another. However, we understand the inconvenience this may have caused and will share this feedback with our guide.
Regarding the guide interaction and van comfort, this is certainly not the level of service we aim to provide. Your comments have been noted seriously, and we will be addressing this internally with our team to ensure improvements are made.
Once again, we truly regret that this tour did not meet your expectations, and we appreciate you bringing these concerns to our attention. We hope we will have the opportunity to serve you better in the future.
8
878noufaln
September 9, 2025 · via Tripadvisor
Awesome
Really enjoyed the Tour. The team who prepared the package and executed did very well. The assistance and service were delivered more than they offered.. I strongly suggest this company for anyone who looking for perfect well-planned Dubai trip.
事業者からの返答
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you had an amazing experience with Bedouin Trips Tourism LLC. Your kind words motivate our team to continue delivering exceptional service. We look forward to welcoming you again for another unforgettable journey!
J
Jet25097515815
May 14, 2025 · via Tripadvisor
Wonderful Experience
We recently engaged Bedoin Trips to organize and manage a bespoke travel experience for one of our valued clients in Abu Dhabi, and we are pleased to share our positive experience with their services.
From the outset, the Bedoin Trips team demonstrated a high level of professionalism, attention to detail, and a deep understanding of luxury travel expectations. They provided a well-curated itinerary that included premium accommodations, private guided tours, and seamless ground transportation, all of which contributed to a smooth and memorable experience for our client.
Their responsiveness and flexibility throughout the planning and execution phases were particularly commendable. They remained in constant communication to ensure every aspect of the journey met our client's standards. Their ability to anticipate needs and deliver customized solutions showcased their expertise in the travel and hospitality sector.
Our client returned with glowing feedback, highlighting the quality of service, cultural insights offered during the tours, and the overall organization of the trip.
We would not hesitate to recommend Bedoin Trips to others seeking reliable and high-end travel solutions in the UAE and beyond. We look forward to future collaborations.
事業者からの返答
Thank you so much for your kind and thoughtful feedback.
We are truly delighted to hear that your client had a memorable and seamless experience in Abu Dhabi. At Bedouin Trips, we take great pride in delivering personalized, high-quality travel services, and it’s incredibly rewarding to know that our efforts met your expectations.
Your recognition of our team's attention to detail, responsiveness, and commitment to excellence means a great deal to us. We are especially pleased that the curated itinerary and cultural experiences resonated well with your client.
We deeply value our partnership and look forward to many more successful collaborations in the future.
M
Maps06795570628
February 26, 2025 · via Tripadvisor
Memorable Dubai Trip
Our Dubai trip starts from 19th to 24th. Bedouin Trip Tourism LLC provided exceptional assistance. Their guide shared invaluable insights into Dubai's history and culture, making our 5-day trip informative. We appreciate Mr. John's outstanding services. Our trip was memorable, and we're grateful to everyone who contributed to its success, cherishing memories of our time in Dubai.
1人が参考になったと回答
事業者からの返答
Thank you for your kind words! We're delighted to hear that you had a memorable Dubai trip with us. It was our pleasure to assist you, and we’re glad Mr. John could make your experience even more enriching with his insights. We truly appreciate your appreciation and look forward to welcoming you again for another wonderful journey.
T
Trip59109378966
February 20, 2025 · via Tripadvisor
Best Service with Best Rates
We Oneworld recently booked a Dubai holiday package for our client with Bedouin Trips Tourism, and I must say, their services exceeded our expectations! From the warm welcome at the airport with thoughtful goodies to the seamless hotel check in, every detail was meticulously taken care of.
Ms. Thara and her team worked tirelessly behind the scenes to ensure a flawless and enjoyable trip for our clients, from arrival to departure. Their professionalism, attention to detail, and commitment to excellence are truly commendable.
I highly recommend Bedouin Trips Tourism for hassle free holidays!
1人が参考になったと回答
事業者からの返答
Hello One World Travels, Thank you for your wonderful feedback! We are delighted to hear that you and your clients had a seamless and memorable experience with Bedouin Trips Tourism. Ensuring top-notch service and hassle-free holidays is our priority, and we truly appreciate your kind words about Ms. Thara and the team’s dedication.
It was a pleasure assisting you, and we look forward to creating more exceptional travel experiences together in the future!