E&J contract their tours out. So the reviews you read vary, depending on who you get. I communicated with them a great deal before the trip and the tour guide was not aware of any of our communications. We were a large group so needed two vehicles. Unfortunately one vehicle got an English speaker who gave a bit more information versus us who had a driver. Mind you, he tried, but admittedly doesn’t speak English very well and that impacted our trip because even though neither guy was giving a “tour” our driver struggled to answer questions. Essentially, we had a driver and I think you can get a driver at a much better price.
事業者からの返答
Thank you for taking the time to share your experience and for choosing E&J Taxi Tours.
We're glad to hear that our communication before your trip was helpful. However, we're sorry that the experience during transportation did not fully meet your expectations.
For larger groups, we sometimes use more than one vehicle to ensure everyone's comfort. In these cases, our goal is always to provide the same level of service in each vehicle. We regret that this was not your experience and appreciate you bringing it to our attention.
Your feedback regarding the language difference between the vehicles is valuable, and we will continue working to improve consistency so that every guest receives the same quality experience.
Thank you again for your honest review. We hope to have the opportunity to provide you with an even better experience in the future.
H
helenrH330JZ
June 3, 2026 · via Tripadvisor
Best experience ever!
From the moment I arrived to the designated area I was received by a warm welcome from one of the owners of the company. Communication via email was 💯 professional and on a timely manner. They answered all my questions. I found this company via a YouTuber who recommended private cruise excursions. Alan, our tour guide treated us like family. He went out of his way to make us feel welcomed and safe! If you see something along the way and ask them to stop to take a picture. They will don’t that. Excursions from the cruise won’t do that for you. You follow their itinerary. With this company you can customize what you want. The experience I had was amazing! I felt like a local! Puerto Plata has very nice people! Words can’t express our experience. The price was very fair. Got more bang for the buck! Do not hesitate to book with them. They are a legit company and won’t rip you off. You will have to put a down payment to reserve via PayPal. Everything is 💯. Ask for Alan . You will not regret it. But I’m 💯 positive that who ever you get will be amazing. It’s a family owned business and that’s how they will treat you.
事業者からの返答
WONDERFUL WORDS!!!
Thanks for reviewing our service, we always treat our clients like family
R
rczg29
May 13, 2026 · via Tripadvisor
Perfect points
Thats puntual, fun, good places etc etc
事業者からの返答
Thanks so much!!
R
Roberto_Z
May 8, 2026 · via Viator
Puerto Plata
The tour!! It was a lot of fun I knew many aspects of the countryside and even things I didn't know, the very picturesque and safe city
事業者からの返答
Gracias Roberto por visitarnos!!!
J
Jeremy_P
January 14, 2026 · via Viator
Great Cultural Experience
Our driver Elian was amazing. He took us to a rural area which was our favorite part of the tour. We got to learn their daily lifestyle and try local cuisine. He then took us to the city for great sight seeing. His knowledge of the area and experienced driving made our tour very relaxing. We were able to optimize all of our tour destinations within our alloted time frame. The chocolate and Rum factory were both great stops.
事業者からの返答
Thanks so much!
We love treating our guests like family and sharing the best of our island with you
O
Olivia_M
December 28, 2024 · via Viator
Kelvin is the BEST!
Kelvin was an amazing tour guide. He adapted the experience to be exactly what we needed and wanted as the day went on. We met his family and saw how DR people live. We visted landmarks and historical places, the city centre, and found our DR geocache. Highly recommend doing this excursion with Kelvin.
事業者からの返答
Thanks so much Olivia!
We are so happy you could see how is the real DR
Puerto Plataの類似ツアーを比較
最安値: Half Day City Tour in Puerto Plata — $45
最高評価: Half Day City Tour in Puerto Plata — 4.8 (509 件のレビュー)
最短: Half-Day Buggy Guided Adventure for Amber Cove and Taino Bay — 3 時間
