It's a terrible experience. Driver ‘Ahmed’ is rude to my husband over a money issue and has threatened to leave our family in the middle of the desert. It seems their target is to get more tourists, given the limited transportation available. They book you for a private tour and make you share the ride with others. Sitting is awful; give them an extra buck and get the service. They make you pay extra for everything else. The buggy ride is not appropriate for my small kids, but the driver insists that I buy the buggy ride package for 1000 AED. Overall, the Dubai trip was terrific, but the Desert safari with this group was the worst. The Dubai government and tourism really should watch them; they're spoiling the name of Dubai's desert safari. I am unhappy to have spent 800 AED on this unpleasant experience. I won't ask for a desert safari ever again.
S
SAFINAJABEEN
January 27, 2026 · via Tripadvisor
Amazing
They are the best in Dubai. Very punctual drivers. Both Dessert safari and Marina dhow cruise was amazing.
A
Amrtansh_D
December 29, 2025 · via Viator
Dubai desert safari, unprofessional guide/driver who cancelled trip unilaterally because they went to wrong address
Unprofessional and non responsive. Viator assigned a guy called Saadi. First he preponed my trip by an hour then he went to a wrong hotel. Post that his phone isn’t working and he ask me to shift the booking tomorrow. When I declined as I have other plans and I have a flight, then he asked me to cancel it. He didn’t even bother to apologise once. Now I wouldn’t be able to cover this and on top of it, viator is non responsive. I am sure that they will refund my amount but it’s not just about the amount. Half day of my vacation and desert safari for this trip gone down the drain because viator have these kind of people who doesn’t respect anyone’s time whereas viator is also non responsive
2
284maank
December 10, 2025 · via Tripadvisor
Desert Safari Experience
Amazing experience!, The dune bashing was exciting, the sunset picture beautiful, and the camp shows were fantastic. Great food, friendly staff, and overall a perfect adventure. Highly recommended!
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NorthStar68408766944
April 20, 2025 · via Tripadvisor
Please don’t go with them.
Worst ever experience. I feel like I Got scammed and from driver to all the people are unprofessional. Please don’t visit them as a resident in dubai worst experience ever. Too frustrating
事業者からの返答
I hope this message finds you well. We are unable to locate any booking under your name in our system, and it appears that the reservation was not made through our official channels or social media platforms. Could you kindly provide us with your booking details on via email for verification? Additionally, we kindly request that you remove the review as it seems to be based on a booking that was not made with us. Thank you for your understanding and cooperation.
T
Travel03006415138
April 12, 2025 · via Tripadvisor
Great work
The experience with them where amazing and perfect. Desert safari was the best part and thy have great deals. Food was too good
A
Anita_G
April 11, 2025 · via Viator
Scam Red Dunes Desert Safari
This experience was horrible. The tour driver picked us up from the hotel and didn't say a word during the trip to the safari. He did not do the ride in the sand with the SUV. He simply drove around pretending he was driving in the sand. He twisted the wheelsback and forth and then hustled us for an additional $27 to be moved to a premium location to see the belly dancers. We waited in that facility for 2 hours for the show to start. After the show, we were the last 2 people to leave. We waited almost a hour for our tour guide to return, and take us back to the hotel. We were told he went to have air put back in the tires, however when he finally picked us up to take us back to the hotel, he stopped to get air put back in the tires, so who knows where he was. It was an awful experience. The tour guide was a scammer.
Y
yeshwanthsj
March 28, 2025 · via Tripadvisor
Regarding Desert Safari
Fantastic experience food is excellent no hidden charges,Good cultural shows.
They will support you full from pickup to drop overall 5 star rating .
S
sammY5236RY
March 27, 2025 · via Tripadvisor
Great experience, don't think twice, just do it!
Fantastic experience, easy booking service.
Driver was professional and punctual and went out of his way to make me have a memorable experience.
Highly recommend this if your visiting Dubai, plenty of different activities available for everyone
B
bmitra24
March 18, 2025 · via Tripadvisor
Universal Tourism. , Universal camp trust worthy.
Amazing food, venue and host.
We loved the shows. Universal is the best.. the dune bashing was for 30 mints. Which made us feel out if the world
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