Enjoyable tour. Scenic destinations. Remi, our guide, was a gentleman.
The tour description is accurate. The vehicle used is in like-new condition and impeccable clear. Remi did a fine job.
事業者からの返答
Thank you very much for your kind review! We are delighted to hear that you enjoyed your experience with us and appreciated the vehicle and Rémi’s service. We will be sure to share your kind words with him!
We would be delighted to welcome you back to discover other treasures: Burgundy, the Loire Valley châteaux, Champagne, the French Riviera, Paris, Normandy, and Bordeaux.
Best regards,
A LA FRANCAISE
S
Sari_S
May 8, 2026 · via Viator
We had 8 people in our...
We had 8 people in our tour with a van as our vehicle. I was in the front with my husband, but had to sit next to the driver which was not really a seat for an adult. It was 1/2 a seat and my legs were cramped up by the gear box. We needed more air but when I turned it up we could not hear the driver. The driver explained some stuff and dropped us first at a church with little explanation. After that we drove to Cassis which was fine but the driver told us we had almosr 3 hours on our own which was far too long in a small town. We then went to the Basilica in Marseilles and had a 1/2 hr there and back to the ship. For $982 Cdn for the 4 of us we found outrageous as we were left alone in Cassis for almost 3 hours on our own. The driver was nice and gave good explanations but the Van should have seated no more than 6 people. A small group experience is supposed to be a benefit not a penalty. All 4 of us were disappointed and would not recommend the tour for the price nor experience. If it has included lunch and the boat tour in Cassis as part of the tour, it would have been a better value for the money.
事業者からの返答
Thank you for taking the time to share your detailed feedback. We are sincerely sorry to hear that the excursion did not meet your expectations.
Our excursions are conducted in vehicles that comply with current regulations. They are spacious, and we have been using them for years. We understand that the concept of comfort is subjective. You should have spoken with the guide and changed seats to avoid discomfort.
Our itinerary is designed to meet everyone's needs. Many clients appreciate being able to explore Cassis at their own pace, take the boat, relax on the dock, have a coffee, or go for a swim... in fact, they often find there isn't enough time!
Our excursions include transportation, the services of a guide, and small group sizes, but we appreciate your suggestion to include additional elements such as lunch or the boat trip to optimize the value for money.
Your comments have been forwarded to our team, which is constantly working to improve customer satisfaction.
Best regards,
TEAM A LA FRANCAISE!
R
Robert_G
May 5, 2026 · via Viator
Sebastian was awesome!
Sebastian was our guide for this excursion and he was fantastic! He was extremely knowledgeable and we saw some amazing sites and views. I highly recommend this excursion.
事業者からの返答
Bonjour Robert what a wonderful review! Knowing Marseille and cassis tour and Sebastian made your experience special means the world to us. Our team works hard to create memories that last. Book again anytime. We'd love to have you back for another great day out!
Team A La Française!
R
rachaels0407
May 5, 2026 · via Viator
It was amazing! Sebastian...
It was amazing! Sebastian was such a wonderful guide! We thoroughly enjoyed our day with him and saw so many beautiful sights! Truly a special experience!!
事業者からの返答
Bonjour Rachael,
Thank you for taking the time to share your positive feedback and some nice words for our guide Sebastian.
Thank you for choosing A la Française! and we hope to have the pleasure of welcoming you back soon for another memorable experience A LA FRANCAISE! : in Burgundy, Champagne, Bordeaux, Loire, Paris and in Normandy!
Best regards
Team A la Française !
D
dawnz
October 24, 2025 · via Tripadvisor
Great tour and communication.
We had a great small tour. Our itinerary had to be modified because of the Cassis Triathlon. Instead of Cassis we toured Aix-en-province. We were notified before the tour. It was an amazing day, and our tour guide/driver Jeremy was wonderful. I highly recommend this tour group.
事業者からの返答
Thank you very much for your feedback. We are delighted that you enjoyed this excursion. Jérémy always strives to make each visit enjoyable and flexible according to everyone's wishes. We hope to see you again soon for a new discovery in Provence!
best regards,
A LA FRANCAISE!
S
Sharon G
October 14, 2025 · via Tripadvisor
Great tour
Great tour, our guide was very friendly and gave a lot of information. Only disappointment was, we thought our group of 5 would have had our own driver from the description of the tour. We had 3 others with us and 1 spoke a different language so the guide was having to explain in 2 different languages.
事業者からの返答
Thank you for your feedback and for sharing your experience.
We are delighted to hear that you enjoyed the tour and the kindness and knowledge of your guide. We understand your disappointment regarding the group size and the bilingual commentary.
Our tours are sometimes combined to optimize the experience and logistics, particularly with smaller groups: this is indicated in our tour descriptions.
Best regards,
A LA FRANCAISE!
G
Gregory_S
October 6, 2025 · via Viator
Never go on a Sunday
I have written many 4-5 Star Viator reviews in my life, this is not one of them. This tour started bad from the beginning as you are provided a meeting point link to follow, after walking a mile to find surprise you are at the wrong place. When frantically trying to reach your guide, you are informed that they are waiting for you by your ship and there is a very small spot located in the bottom of their communication telling you that. Why provide a meeting point link if you’re not meant to follow it ? Once the tour began, our very friendly-nice guide gave us a quick drive by of many beautiful spots in Marseille with many being closed as it is Sunday. We finally reach the Notre Dame Cathedral in Marseille and are told we have one hour of free time. The only problem is Sunday mass is going on so you can’t see inside the cathedral. Knowing we have an hour to kill we find a coffee shop at the Cathedral with some of the rudest servers on the planet. After downing the coffee I went to find the bathrooms to find it takes one euro to enter. Don’t use a coin as it will not let you in, after tapping my credit card I was finally allowed entry. Once leaving the Cathedral we drove to the beautiful seaside village of Cassis and was informed we had 3 hours of free time for lunch and shopping. Who really needs 3 hours? Once our 3 hours was up you are driven back to the port. This has to be the most overrated-overpriced tour that we have ever taken.
事業者からの返答
Thank you for taking the time to share your experience. We sincerely apologize that this excursion did not meet your expectations.
Regarding the meeting point, an email specifying the exact location at the port was sent to you in advance to avoid this type of misunderstanding.
For Mass at the basilica, opening hours may indeed coincide with religious services, regardless of our organization. As for the behavior of the café servers and the pay restrooms, these elements, while part of the overall experience, are unfortunately not our responsibility.
However, we take note of your feedback to continue improving our services and hope to have the opportunity to offer you a better experience in the future.
Best regards,
A la française!
C
Christopher_V
October 4, 2025 · via Viator
Wonderful Tour
A wonderful day at a leisurely pace. Our guide was very sweet and provided lots of information on the city and if Cassis.
事業者からの返答
Thank you so much for your kind feedback! We're thrilled to hear you had such a great day in Cassis with our guide. He help create a relaxed and enjoyable experience. We're so glad it felt like traveling with a friend. We hope to welcome you again for another adventure!
Best regards,
A LA FRANCAISE!
J
Judy_M
September 20, 2025 · via Viator
Great tour
Well paced tour. Our tour guide Emanuel was excellent. Friendly and knowledgeable. Would suggest in warmer months taking swimming attire for the beach at cassis as there is time to take a swim if you like
事業者からの返答
Thank you for your lovely feedback! We're happy to hear you enjoyed the pace and that Emanuel made your day special. Great tip about Cassis — a swim on a warm day is definitely a bonus!
Best regards,
A la française!
M
MaryAnn_C
September 18, 2025 · via Viator
Good tour, but …
The transportation van was difficult to get in and out of for those in the backseat. Our driver/guide did a wonderful job navigating the heavy! traffic in Marseille to get to the sites and providing historical facts. Nice drive to pretty town of Cassis. However, we were there for 2.5 hours, which is much too long, unless you do the boat tour to see the calanques.
事業者からの返答
Thank you for your feedback! We're happy you enjoyed the guide’s insights and the scenic drive. We understand the van access and time in Cassis may not suit everyone — especially without the boat tour. Your input helps us fine-tune our tours.
Best regards,
A la française!
Marseilleの類似ツアーを比較
最安値: Marseille Grand E-Bike Tour : "le tour du Fada" — $42
最高評価: Shore Excursion: Drive a Convertible to Cassis & Calanques — 5.0 (249 件のレビュー)
最短: Guided Tour in Marseille: Classic Vieux Port & Old City — 2h 30分
