The local provider did not show up the morning of pick up. I had tried to contact them the night before, with no response. I shared the lack of contact with Viator. It is difficult to find a person to speak with, when something like this happens. I hope that Viator ensures a refund.
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B8446JKgregs
October 30, 2025
Balloon ride over Cappadocia
What a great experience. Not to be missed. Left just before sunrise. Beautiful scenery and perfect weather. Our pilot made an impressive pinpoint landing of a flat bed trailer.
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Marien_T
October 13, 2025
WORSE of the worse!!
Worse experience for the money. The ad is not true. They take you 30 minutes over a valley of NOTHING TO SEE. At a long distance you can see the other balloons over the “Fairy Chimneys” which is what you really come to see. Well they will charge you to see a field for 30 minutes.
DO NOT WASTE YOUR TIME WITH THIS BALLOON RIDE!!!
1人が参考になったと回答
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Laura_F
October 3, 2025
Spectacular Breakfast by the Valley of Balloons
We had a picturesque spectacular view while having our local traditional Turkish breakfast. It was bountiful appetizing fresh and nutritious food with Turkish delight as desserts. @meg_enes was our guide and at the same time our professional photographer. Our expectations were met and will definitely come back again and share the same experience to our friends neighbors colleagues and in social media.
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Lindsay_B
September 25, 2025
Amazing experience
An amazing experience. One off my bucket list. So memorable would recommend to everyone visiting here
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David_S
July 29, 2025
Slightly deceiving
We were under the impression that this was in Goreme and that we would be flying with all the other balloons and over the fairy towers which would be part of the experience. We did not. We were in a complete other area with only two other balloons nearby.
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Nadia_B
June 18, 2025
Safety first
Unfortunately/fortunately we didn’t get on. We were collected at 3:50am. Weather seemed ok. As we got closer we saw the balloons up in the air. So graceful.
That day we were turned away. Unfortunately a pilot was injured & all flights were cancelled thereafter. Grateful for safety first.
Still waiting for my refund.
事業者からの返答
Thank you for your understanding and kind words despite the unfortunate cancellation.
Indeed, on that day, due to an incident involving another operator, the Civil Aviation Authority made the decision to cancel all remaining flights to ensure everyone's safety. We're truly sorry your flight was affected, but grateful for your patience and support of the safety-first approach.
As for your refund — since your booking was made through Viator/Tripadvisor, the refund is processed directly by their system. It should appear on your account within 3 to 5 business days, depending on your bank's processing time.
If you need any further assistance or documentation, feel free to reach out to us. We hope to welcome you again in the future for the full hot air balloon experience.
Warm regards
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Y944CBfrancescos
June 17, 2025
Hot air balloon ride
The activity was deeply disappointing and far from the expectations created by the advertising description. The flight zone chosen by PEGAS BALLOONS was not very scenic and lacked the charm typical of the region, resulting in an experience that did not live up to the promises and conditions advertised. A rip-off! The experience culminated with a final toast to colored water. A mockery!
Given the cost and nature of the activity, we consider it legitimate and proper to request a full refund of the amount paid.
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Cassemalin
May 12, 2025
Disappointing tour
We departed after sunrise, last ballon up and first down.
We also were flying quite far from all the others ballons so we guess we did not see the main sights.
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A7699FRlucag
April 23, 2025
Balloon flight zone B
We started from a secondary area called “zone b” we were not told that it was not the main area from where all the hot air balloons leave.
The landscape remains that of a peripheral area.
Goremeの類似ツアーを比較
最安値: Full Day Cappadocia Tour( Red Tour + Underground City ) — $18
最高評価: Cappadocia Hot Air Balloon Ride / Royal Balloon — 5.0 (8,418 件のレビュー)