プライベートツアートスカーナの味：ピサ、シエナ、キアンティ
説明
最もよく知られているトスカーナの都市やアトラクション、ピサ、キャンティ クラシコ、シエナを訪れてください。このプライベート ツアーは、お客様の要件に合わせてカスタムメイドされ、途中で調整することができます。
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 幼児用の座席があります
- あらゆる体力レベルの方に適しています
- エアコンミニバン
- ドライバーガイド
- 地方税
- ワイン試飲会
レビュー(3)
The day was good however a couple of constructive feedback points for you 1) when I first looked at the trip the meeting point was at the end of the road the hotel was on, however your e-ticket and website made us go to the main bus station 20 mins tram ride away and the tour guide commented as I hadn’t checked in a Julian’s Bar, as everyone else had. 2) the second point is to do with the final leg of the trip in Siena, when it was pouring with rain and we were about to head back to the bus and the tour guides boss had come up with another great idea for the small cost of €3 everyone could get the trenino back to the bus, half the clients didn’t want to do this and we were made to stand in the rain getting wet whilst the main tour guide waited for the trenino to arrive before the walkers were allowed to set off on foot back to the bus. Had I not stepped up and asked for the walkers to be allowed to walk with a guide without waiting, we would of been soaked!
Hi Lisa we don't do bus tour you have mistaken the company.
If you are traveling to Italy you must visit these incredible places!! Siena is small medieval city full of restaurants, coffe bars and it’s exquisite medieval taste full of history. Pisa anorher amazing place, its gamous tower and bapisterium at it’s large Plaza. You will meet Pinochio birth city!!
Thank you for this review. We are happy you've enjoyed the experience and hope to see you back. Grazie
First of all, Tuscany is a very beautiful place and there is plenty to enjoy. That is why this tour even got the two stars given. We were told that the tour was supposed to be a minivan with others. However, on the morning, a man with NO ID came up to us and said we were "upgraded" to a personalised tour. He told us that the tour was to Pisa, Siena and San Gimignano. We thought our tour was to include Chianti as well, with a wine tour as was ADVERTISED. When we asked him about the wine tour, he seemed confused and said " if there was time then we could go to Chianti." We were looking foward to wine tasting at Casa Emma as was ADVERTISED, however, it seemed that he did not book our wine tasting at this winery. We told him again about wine tasting again as we were excited about this. When he picked us up from San Gimignano...he looked like he quickly called a small winery nearby to accomodate us at OUR EXPENSE!!! We also had to pay for our own lunch which we assumed was covered because we filled out our dietary needs when booking the tour. We DID NOT get to visit Chianti or get our admission to Casa Emma as was ADVERTISED!!! I would urge viator to use a different tour provider, as TUSCAN SAFARI S.A.S is very UNPROFESSIONAL and were very DISHONEST! Please do not book tours with them!
We are sorry that you didn't get what you where expecting, unfortunately it seems that you have taken this very personally, without telling our professional guide of what you where thinking, this shows a lack of respect and honesty. This is a small family business and not a multi million company, so we try to provide always the best for our clients. The guide that meet you had a sign with the name of the tour. The minimum number of passengers was not met so we provided a private tour, barley meeting the margin of total cost for us. When you have a private tour the guide tries to understand your needs and accommodate you. The wine tasting was offered in San Gimignano has an alternative, to save you a long drive, but this was not understood. Unfortunately the lunch is not included in the price has you can see from the Viator platform. You should have asked the guide if for you it was different, but you did not say anything, showing again how you are just a lion behind the computer. If we knew of all this we could have refunded you of all the cost, giving you a free ride, but again people like you like to attack behind a computer. The words you've begin using are very offensive, and it's sad to read them, when you've tried to give the best.
