Pick up was at 07:15 and it then took 2 hours to pick up the other people on the tour. The bus was also very uncomfortable and we didn’t get back to our hotel until 6pm with the tour guide leaving about 90 mins before the end. The guide also walked far too quickly at the various locations and it was difficult to keep up and we had to wait for everyone to get back together. Palace was interesting but the floating market was just offering cheap rubbish and was crowded and noisy. The railway market was also similar. If you want to waste a full day in BKK then this is the tour for you. I did complain and asked for a refund but was declined.
Thank you for your feedback. We’re sorry to hear that the tour did not meet your expectations. Pickup time may take longer depending on the number and location of guests, especially during busy periods. We also regret any discomfort you experienced and that the guide’s pace was not suitable for you. Your comments are important to us, and we will share them with the tour operator for review and improvement.
