On our excursion ticket for Kusadasi in Turkey, it said 8:00 AM.
At 8:40 AM, still no one, even though we were at the meeting point and 10 minutes before the time....
Viator is useless in this situation; no one answers the phone before 9:00 AM, no one answers messages!
At 8:45 AM, we finally see the number for the local provider in an email, who barely speaks English...
The guide finally contacted us and told us that he had 9:30 AM!!
1 hour and 30 minutes difference between our ticket and the guide's instructions!!
This is not professional! This is the first time we booked through Viator and it will be the last!!
Since yesterday I have been sending messages to understand the situation and no response from them! Not even a simple apology!
Fortunately, the day was not completely ruined thanks to our guide.
But don't tell us that Viator is reliable and professional!!
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Cruiser648009
June 29, 2026 · via Tripadvisor
The best part was the guide.
Nazmican was wonderful. Friendly, pleasant, and very helpful. I got sick during the trip, and they took care of me wonderfully. Very grateful.
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pjb858
June 19, 2026 · via Tripadvisor
Wonderful Ephasus Tour with Nazmican
Fantastic, well-rounded private tour with lunch that lasted about 6 hours.
Easy to communicate ahead of time for pickup.
It was very busy that day with 3 cruise ships in town, including ours, and taking into consideration our two seniors and two kids, he paced it so it did not feel so busy for us.
Ancient Ephesus stunning-especially the Library and the Museum.. The immersive museum was nice.
Our guide Nazmican was very knowledgeable. We couldn't have asked for a better tour guide.
We took frequent stops in the shade when needed. June is sunny so bring a hat or umbrella
Lunch was included, delicious along with an interesting carpet-making demo (with sales element) . It came with Turkish coffee during the spiel, and the kids enjoyed the apple tea. My daughters were taught how to weave and practiced the double knot.
Consider buying a turkish rug!
Next came Mama Mary's House which was peaceful and spiritual; remember to be quiet and respectful, dress modestly, and respect photo restrictions (no photos in the house).
Last was a short photo op at the Temple of Artemis, before heading back to port, as our seniors got tired from the filled day.
Helpful tips:
- Credit Cards are accepted
- June can be hot and dry, so bring a hat and/or umbrella, and hydrate
- Wear comfortable walking shoes
- Consider a handpainted Turkish Evil Eye for good luck
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Docbkline
May 10, 2025 · via Tripadvisor
Kusadasi with Arif and Onur
My family of 5 had a wonderful time in Kusadasi. Onur arranged a private tour with Arif. We first visited Ephesus. My elderly mother has difficulty walking and Arif made sure we went at a slower pace and he always found a place for her to sit. Next we had a wonderful lunch near the site. Later we went to the Virgin Mary house and the temple of Artemis. It was nice to go at our own pace instead of trying to keep up with a large tour group. Arif was one of the most knowledgeable, kind and personable tour guides I have ever had. I highly recommend this tour, especially with Arif if you’re lucky enough to get him.
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anritukker
July 26, 2024 · via Tripadvisor
Palladion Tours 5 stars!!!!
Onur is a fantastic tour guide and person. Always happy to help and answer questions and give advice for traveling in Turkey. He was kind and patient with our two young children and completely understanding of their needs (walking slower and toilet breaks).
Onur arranged all our airport transfers as well as all our tours during our stay in Ephesus. He is 100% trustworthy and we felt completely safe with him. He is also a very careful driver.
We can happily recommend him for all your travel needs and will contact him directly for our next trip to Turkey!
Thank you Onur and all the best Palladion tours!!!
S
sibtainh2024
May 1, 2024 · via Tripadvisor
Mesmerizing trips of Pamokkale and Ephesus
Oner (Onur) is very good trip organizer and talented guy who knows the best dealing method. He organized our trip of Pamokkale and Ephesus very well, guided and helped us alot. A very cooperative individual.
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donthig
October 25, 2023 · via Tripadvisor
Remarkable service and customer experience
Palladium Tours was very supportive. They gave us good service and helped us book bus tickets, tour tickets. Excellent service.
X
X5289DCirenag
June 26, 2023 · via Tripadvisor
We went in Pamukkale and Efes and we had the best time with Palladion tour.
I had the best time with Palladion tour in Kushadasi.We tried everything and we also had good lunch.If I had to come back next year I will also go on tours with Palladion.
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ali_ana187
June 1, 2023 · via Tripadvisor
Best agency ✌️
They are very helpful and honest. Highly reccomended. Thank you for making our vacation comfortable. Palladion Tour is the best ✌️
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artins2023
March 27, 2023 · via Tripadvisor
Kusadasi tour
Everything was very good and palladion tour do everything perfectly and we enjoy very much. Thanks to Mr.onur
Kusadasiの類似ツアーを比較
最安値: Best of Ephesus: Private & Group Skip-the-Line Tour for Cruisers — $20
最高評価: FOR CRUISERS: Skip The Lines PRIVATE EPHESUS TOUR &On Time Return — 5.0 (12,035 件のレビュー)
最短: Best of Ephesus: Private & Group Skip-the-Line Tour for Cruisers — 4–5 時間