This was $65 I paid through my driver ! So I didn’t have to wait so long to get there (best thing to do) if you pay here you will have to wake up really early so you can go pick up everyone else then start we were able to leave around 11 to get there and didn’t have wait long! Please bring extra money to tip!! They do not play about their tips at all! If you going to do the mud just do it yourself go in do not have them massage you no nothing even if they say it’s ok! You will have to pay and also if you tell them take a picture off your phone you have to pay also ! If they help clean you off you have to pay also!
事業者からの返答
Thank you for sharing your experience and for taking the time to give such detailed feedback. We’re glad you enjoyed the experience and that your transportation worked out well for you. We also appreciate your comments about the additional services and will take them into consideration. We hope you still had a great time and enjoyed the day! 😊
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B7954IPchristopherm
July 7, 2026 · via Tripadvisor
long car ride, great guide, phenomena empanadas
Great fun time got a good amount of time in the mud. **IF YOU STAY WITHIN THE WALLED CITY THEY WILL NOT PICK YOU UP INSIDE THE WALLED CITY. EVEN IF THEY TELL YOU THE DO**
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Fabian M
June 9, 2026 · via Tripadvisor
City tour was boring!!!
Terrible experience,
They canceled my tour at the last moment and as an option, they only offered me a city tour. Which was extremely boring. The company did not provide me with any solution.
事業者からの返答
Hola Fabian M.
Lamentamos sinceramente leer su comentario y saber que su experiencia no cumplió con sus expectativas. Nos tomamos muy en serio la satisfacción de nuestros viajeros y nos duele saber que se llevó esta impresión de nosotros.
Queremos aclarar que cuando nos vemos en la penosa necesidad de cancelar una experiencia a último momento, usualmente se debe a factores de fuerza mayor, climáticos o de seguridad que escapan a nuestro control directo y que comprometen la integridad de nuestros pasajeros. En estas situaciones, nuestro protocolo es ofrecer alternativas inmediatas para que no pierdan su día de actividades en la ciudad.
Lamentamos profundamente que el tour de la ciudad le haya parecido aburrido; siempre nos esmeramos por mostrar lo mejor de la cultura e historia local de una manera dinámica. Respecto a la solución financiera o compensación adicional, queremos revisar detalladamente qué sucedió con su reserva y los canales de comunicación de nuestro equipo de soporte.
Agradecemos su retroalimentación, ya que nos ayuda a seguir mejorando nuestros servicios.
Atentamente,
Equipo de Backpackers
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antoniobZ1347EH
August 20, 2025 · via Tripadvisor
I DON'T RECOMMEND IT
The only thing that is demure about the tour is the guide, always attentive and friendly, outside of that is total chaos. The place is very ugly, you can be 5 minutes inside the mud but it is saturated with people and screams of children that it is exaggeratedly full, at the end the locals chase you and harass you, it is so stressful and ugly the experience, in locals to relax we arrive sad that we have lost our money and our time, if you have opportunity to take it do not, better take another activity , it is not the fault of the agency, in if the experience is very bad
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T4313LLrickr
May 23, 2025 · via Tripadvisor
Milton
Milton was an amazing host, was respectful and communication was great. I had a good time. I would highly recommend this to other people.
事業者からの返答
Thank you so much for your kind words! We’re happy to hear that Milton made your experience enjoyable with his respectful attitude and clear communication. It means a lot to us that you would recommend the tour to others. We hope to see you again on your next adventure! 🌟🌊
2
272ajag
May 23, 2025 · via Tripadvisor
Milton
Milton was amazing.He was very informative and helpful. He explained to our group the difference and importance of the volcano and even more, he gave a little history lesson. Overall 10/10. Definitely will recommend to others.
事業者からの返答
Thank you so much for this wonderful review! We’re thrilled to hear that Milton went above and beyond to make your experience informative and memorable. His passion for sharing the history and meaning of the volcano really sets him apart. We're grateful for your recommendation and hope to welcome you back for more adventures soon! 🌋🙌
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anthonycQ5545CS
May 23, 2025 · via Tripadvisor
Mud Volcano
The experience was great, better than what I was expecting. Melton took care of us and gave us insight on stuff. For anyone coming to Cartagena to try it out.
事業者からの返答
We’re so happy to hear the experience exceeded your expectations! Melton is fantastic at making guests feel safe, informed, and cared for. Thank you for recommending it to future visitors — we hope your time in Cartagena continues to be just as amazing! 🌟🌴
7
790vianeym
May 14, 2025 · via Tripadvisor
me gusto milton y su tour y historia
i liked how to volcano was temperature wise. i didnt like how it was a bunch of people selling and asking a bunch of questions but they were pretty nice and the food was yummy
事業者からの返答
Thank you for sharing your experience! We’re glad to hear you enjoyed the warm temperature of the volcano and the tasty food. We understand that the local vendors can be a bit overwhelming, but they always try to be kind and helpful. We’ll take your feedback into account to keep improving the experience for future travelers!
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Stay88146
March 1, 2025 · via Tripadvisor
Unique experience to be immersed in a mud bath where you experience a feeling of weightlessness.
Unique experience where you are immersed in a mud volcano and experience a feeling of weightlessness. Definitely worth it if you are near cartagena
事業者からの返答
Sounds like you had an unforgettable experience! Floating in the mud volcano is definitely something unique, and it’s great to know you enjoyed it. Definitely a must-try when visiting Cartagena. Hope to see you again for another adventure!
– Backpackers Travel
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Islandvibes2
November 20, 2024 · via Tripadvisor
Mud volcano tour was amazing
This was an amazing experience. The tour guide franklyn was very informative and helpful. Maria was very helpful in cleaning you off after. The whole process is very organized . I will never forget this tour.
事業者からの返答
What a fantastic review! We're so glad you had an amazing time and that Franklyn and Maria made your experience unforgettable. It’s awesome to hear how much you appreciated the organization and care during the tour. Memories like these are exactly what we aim to create! Thanks for sharing your experience with us—hope to see you again for another adventure.
- Backpackers Travel
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