最低料金$25は、Riviera Maya & the Yucatanの同程度の所要時間のツアーの標準的な料金$149より83%安い
Viatorの36件のツアーをExcurgoが比較(毎日更新)。
重要情報
幼児は大人の膝の上に座る必要があります
近くに公共交通機関があります
あらゆる体力レベルの方に適しています
個人的な書類を提示し、メキシコ人の場合はここに通知してください。
キャンセル
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
1日前以上100%の払い戻し
0〜1日前まで0%の払い戻し
レビュー(236)
レビューはViatorとTripadvisorが収集したものです
J
James_H
September 4, 2026 · via Viator
The tour guide is not bilingual
This is my second time taking this trip. This one is pretty much exactly the same as the last one I did 10yrs ago. U can pretty much book from anywhere and u will end up on the same bus(if it has buffet included). Our biggest issue is that yhe whole tour/announcements were in Spanish because the majority of customers r Hispanic. For the remaining 25% non-spanish speakers, u just have to guess and keep ur fingers crossed for the departure time. The majority of our time on the bus is in silence meaning that the guide totally can repeat the same info in English but he choose not to. Otherwise, its a good deal of u want to go visit chichen Itza and a cenote.
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Neal_E
September 2, 2026 · via Viator
Chichén Itzá
Great tour of Chichén Itzá, very knowledgeable tour guide. Enjoyed lunch and cenote. Although could have used more time at the crnote
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Nikita_V
August 30, 2026 · via Viator
Tour was interesting....
Tour was interesting. However, the drinks were not good. There is no unlimited premium open bar. We received two cups of juice and they added tequila to it. We were picked up at 744am and dropped off at 1030pm. This tour is many hours. I would recommend but you may be better off taking the basic package. Lunch was also horrible.
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Tomorrow_H
August 25, 2026 · via Viator
What are you waiting for? Just purchased!
I would definitely recommend this trip if you want to get an authentic Mayan and Mexico cultural experience.
C
Christopher_A
August 21, 2026 · via Viator
Lunch Buffet, Chichen itzá, cenote, Valladolid
The places we visited on this tour were amazing, although the tour between each places was slightly rushed and not enough time allowed to buy things and sightsee while at Chichén itzá. The lunch buffet should be done after Chichén Itzá as to much time was spent here and walking through Chichén in the middle of the day versus the morning makes all the difference as it’s extremely hot and humid afternoon.
They charged us $970pesos per person on the bus for taxes, Chichén itzá, life jacket rental, cenote. They charged everyone the same including children, seniors and Mexican nationals even though seniors and children under 3 enter Chichén Itzá free on Sunday and Mexican nationals get a discount to enter as well on this day. Transparency about this up front would have been helpful as I was traveling with a group of 16.
I did not like the constant need to take videos or photos of the group which they said was needed to show there internal company
事業者からの返答
Hi Christopher Arredondo! Thank you very much for your feedback. We are glad to hear that you enjoyed the places visited during the tour. At the same time, we would like to clarify a few points to avoid any confusion for future travelers.
First, the amount mentioned in the review is not correct: the mandatory balance is **870 MXN per person**, and this amount is clearly stated both in the tour description and on the reservation ticket.
Regarding children, **children under 3 years old are considered infants and do not pay the entrance fee to Chichén Itzá**. In this case, the passengers themselves included and paid for these children when making the reservation through the platform. Had we been informed beforehand that they were under 3 years old, we could have reviewed the applicable situation.
The same applies to Mexican citizens who may be eligible for certain rates by presenting their INE. This information needs to be communicated to us in advance, as we cannot know the nationality of the passengers unless they inform us.
Regarding the timing and visits, this is a group guided tour with a set itinerary, which is also clearly detailed in the tour description. We understand that each traveler may prefer to have more time at certain locations, but we must follow the scheduled program for the entire group. As for the heat and humidity, unfortunately, these are weather conditions beyond our control.
Finally, we are sorry that the photos or videos made you feel uncomfortable. We appreciate you bringing this to our attention and will take your comments into consideration as we continue improving this aspect of the experience.
Thank you again for sharing your feedback and helping us improve our service.
O
O7381OHtimb
August 21, 2026 · via Tripadvisor
Chichen Itza tour - Itinerary + USD expectations
Awesome full-day trip! I was picked up from Cancun, and there's lots of hotels that they will pick you up from. Comfortable ride with A/C. The bus was a little later than the expected time, but that doesn't really bother me given the price. Also they kept me updated via WhatsApp.
Itinerary:
1: Kaua. Food and souvenirs - Lots of sales pitches, but it's whatever if you don't really care about souvenirs. Included buffet had great food and service!
2: Chichen Itza! Amazing history, great sights, and PLENTY of vendors to dodge. Again, if you don't care about souvenirs, just keep walking. Not too much time to roam here but it was enough, with good explanations from our guide. ~$50 for entry, collected on the bus.
3. Cenote Saamal. Beautiful! Very refreshing after a hot stroll through Chichen Itza. Roughly $10 for locker/required life jacket.
4. Valladolid. Neat little city, pretty architecture. Only stopped about 30 minutes so it's enough for food or quick views/souvenirs.
Roberto is a hilarious and fantastic guide. Luna was communicative for the pickup. And Reynaldo was a great driver.
All-in-all, GREAT trip for $25 (plus additional $$ for activities).
R
Rafael_P
August 17, 2026 · via Viator
Perfect Day Tour
A full day of wonderful sightseeing experiences! The tour was perfectly curated and well worth the trip. Our group leaders, Charlie, Christian, and Porfidio, were incredibly informative and perfect hosts. The air conditioning on the bus kept us cool in the hot weather, and both the guided tour and cenote experience were fantastic. The included lunch buffet was a perfect addition. You simply won’t find an all-day tour at this price with so much included. It was absolutely worth it! Thank you for an unforgettable day!
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Patricia_P
August 14, 2026 · via Viator
Chichen Itza with the family
This tour is wonderful... highly recommended. We had the guide Jorge, who was very kind and knowledgeable about the subject, which made the trip very fun.
A
ashraf_k
August 8, 2026 · via Viator
Bad trip
⭐ 1/5 — Very disappointing customer service.
I booked a tour with this company and unfortunately lost my camera in one of the cenotes. At first, they offered to help bring the camera back with one of their next tours if it was recovered.
The cenote staff then gave me the contact information of a diver and told me to speak with him directly, so I simply followed their instructions. After I contacted the diver, the company suddenly withdrew its previous offer to help transport the camera, saying that everything now had to be handled directly with the cenote and diver.
I never asked the company to take responsibility for losing my camera or for the recovery itself. I was only asking them to honor the simple help they had already offered—bringing it back with a tour that was going to the same cenote anyway.
What disappointed me most was how quickly their willingness to help disappeared. It left me with the impression that customer service and helping tourists only goes so far when there is no additional payment involved.
A good tour company should not only care about customers while they are paying for the tour, but also show some goodwill when something unexpected happens.
Unfortunately, this experience completely changed my opinion of the company. I expected much better customer service and would think twice before booking with them again.
事業者からの返答
Hello, ASHRAF KHIER!
We are sorry that you had this perception, but we believe it is important to clarify the facts so that other travelers can have the full context.
This review does not describe a problem with the tour you booked, but rather a situation involving a personal item. You decided to enter the cenote carrying a camera and subsequently lost it. This was not a situation caused by our company, nor was it an activity that we instructed you to do. Additionally, you did not inform us of the loss at the time and later decided to contact the cenote staff and a diver directly to arrange its recovery.
From that point on, this was a matter handled directly by you with third parties and completely separate from the tourism service you booked. Our guides are responsible for operating the excursion and transporting the passengers included in the reservation, not for transporting valuable personal belongings that are not part of the service. As part of our company policies and based on previous experiences, we do not assume this type of responsibility.
It is also important to clarify that you personally offered to pay additional money for one of our guides to transport the camera to Cancún, and we still declined that offer. Therefore, the suggestion that our willingness to help depended on receiving an additional payment does not correspond to the facts.
We have the complete communication documenting what happened and the arrangements made.
Our commitment is to the safety, proper operation of our tours, and the services included in each reservation. Personal situations and arrangements made directly by a passenger with third parties are outside the scope of that service and our responsibility.
D
Damian_T
August 8, 2026 · via Viator
What a day!
Pick up on time and transfer to big coach seamless
It’s a very long way on the coach at least 3 hours but Robert, Christian and team kept us entertained and informed on the Mayan culture
Chichen Itzá was awesome and our guide amazing - it’s a must see
The Cenote was also unbelievable (not cold!) and like watching TV
All in all an amazing day but it did last 15 hours so be prepared
Chichen Itzaの類似ツアーを比較
最安値: Chichen Itza: Self-Guided Tour with Audio Narration & Map — $10
最高評価: Private Guide Service in the Archaeological Zone of Chichen Itza — 5.0 (170 件のレビュー)
最短: Chichen Itza : Walking Tour with Expert Guide + Skip-the-Line — 1h 30分