ロス クリスティーナノス ビーチ テネリフェからのガイド付きカヤック ツアー

Absolutely fantastic experience kayaking this morning! We seen dolphins up close- it was amazing! Our guide Jonathan was brilliant, and explained everything so well. He was also very friendly and made us feel very welcome. Would highly recommend!

Thoroughly enjoyed this experience. Booked as a family of 4 with 2 teenagers. Amazing experience, really good tour guide Simon or Simone (not sure of spelling), he was very knowledgeable of the area, explained everything really well and was very helpful. Nothing was too much trouble for him, we saw dolphins, turtles, a shark and schools of fish whilst snorkeling. The trip is around 3 hours, take sunscreen, water and wear a hat.

Excellent experience, very good value for money. Children loved seeing the turtles and dolphins and swimming out in the sea. The tour was approx 2.5 hours, all the equipment is provided. This was out first time trying kayaking , but our tour guide Simon was brilliant, very helpful and professional. I would highly recommend using this company, thanks again 😊🛶

Our experience with this company was extremely disappointing, and we have evidence to support everything we are saying (messages, screenshots, bank statements, and GoPro footage). We booked a tour for four people with four underwater scooters included, and this was confirmed by the company in writing. We also paid the additional amount for the scooters. However, when we arrived, the scooters we had paid for were not provided. When we raised the issue afterwards, the owner claimed that we had not booked the scooters and that he had given us a “good price” because of that. We then sent him the message where he himself had confirmed our booking with four underwater scooters included, which directly contradicted what he was saying. The most serious part happened during the tour. One member of our group became very ill and ended up vomiting. Despite knowing this, the guide continued the tour with the rest of the group and left us behind for a large part of the trip. Being left alone in those circumstances could have ended very badly, and we believe this was a serious act of negligence by both the guide and the company. Regarding the scooters, when we told the guide that we had booked them, he said that he was only the guide and that this was not his responsibility. Instead of providing the service we had paid for, the guide asked the Czech family on the tour if they would lend us one of their scooters. Thanks to them, only two people in our group were able to use a scooter for about one minute each, because it was already time to return. The other two people never got to use a scooter at all. In reality, the service that all four of us had paid for was never provided. When we reported what had happened, the owner replied saying he had witnesses who said that “nobody from your group was sick or throwing up.” However, in the very same message he also wrote “They’re tough people unlike others,” referring to the other family. So first he denied that anyone in our group was ill, and then he made a disrespectful comparison implying that we were somehow weaker than the other family. That contradiction speaks for itself. We have our own GoPro recordings of the entire tour, which clearly show what happened, so being treated as if we were lying was extremely frustrating. Instead of taking responsibility or trying to resolve the situation, the owner refused any refund and communicated in a very unprofessional manner. He also sent us a message saying that he would report our Google review if it contained any “lies,” which we found intimidating. This review is based entirely on our genuine experience as customers and on evidence that we can provide if necessary.

Adventure for us with 16 yr old. Booked through website, and there was a discount code . It was quite an adventure , took longer than planned but that was fine with us. We saw turtles and small shark, the. Once snorkeling, small colourful fish. The chance to just swim in the sea was not exciting after kayaking for an hour or so though tbh. Askari the guide was informative and kept tabs of us all. He worked so hard to be fair . You really do need to be able to pull yourself back on the kayak , if you go snorkeling , guide can help you , but he gives instructions before you leave. Even quite able bodied and young struggled a bit. Top tips:Take a drink with you! And step up on sun cream, wear a hat! All staff in the centre was helpful and could answer any querries . One even made a lanyard for my sunglasses as ones worried it would come off! Gracias Xplore

Great trip!! Everything was well organised and explained before heading out. The trip was great and thanks to Jonathon the guide we spotted some turtles and also were were close to some dolphins. The snorkel stop was fun and a nice break. Awesome scenery and some interesting facts shared as we went by our guide. Highly recommended

Great experience that i truly enjoyed. John knows perfectly the area and we had the possibility to view dolphins and sea turtles, as well as doing snorkeling, feeling safe and spending amazing time. Worth to book in advance and be ready for about 2.30/3 hours of kayak and swimming. Next time i am in Tenerife i will do it again

Great experience. Really enjoyed the company of the guide, who was really friendly and attentive to everyone's needs. His eagle eye spotted the turtles and dolphins long before we new they were there and everyone got lots of snorkel time. The underwater scooter was a nice touch as well. Highly recommend.

Fantastic experience with knowledgeable and competent guides. We experienced this as a family of three with a 12 yo daughter. Some degree of fitness is necassary. A family of 6 tried to book at the same time as us but the owner politely declined as the sea was a little choppy and they had a younger child in the party. He valued safety and a quality experience over the money and this impressed us. Our guide was incredibly knowledgable, encouraging and reassuring. We saw turtles and a dolphin. The tour goes past a sea bream farm and there is clearly a lot of marine life around the area. The route skirts the shoreline about 100m or so out. Lots of other kayak parties in the area but it all runs so smoothly. We would do this again and are grateful for such a professional experience.

Really enjoyable tour out into the ocean. John, tour guide, was really knowledgeable of the area and wildlife and we saw plenty of turtles and dolphins! We got plenty of time snorkeling around and didn’t feel rushed at any point of the tour, a really enjoyable morning! Thank you