Pickup was on time, highly recommend using this service
事業者からの返答
Dear Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
W
W6025IHaarona
February 6, 2026 · via Tripadvisor
Wonderful Service
Khalid was a great driver. My flight was delayed for 5 hours and he waited for me until I arrived and was very kind. I was able to get from the airport to my hotel quickly.
事業者からの返答
Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
J
januzkap
January 30, 2026 · via Tripadvisor
Very professional drivers
My experience was over the top. Khaled was my driver and he was very respectful and thoughtful. He greeted me and provided me water. Very amazing experience
事業者からの返答
Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
H
HARRIS_P
January 20, 2026 · via Viator
Good, reliable airport transfer
Good value. Great driver. Mo was super at navigating Cairo streets. Our flight was 1-1/2 hours prior to expected pick up time. But company got the driver there early for us.
事業者からの返答
Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
P
paulophillipihotmail
January 9, 2026 · via Viator
Driver no show
Driver no show? I had to catch an Uber, unfortunately a stressful end to a great holiday. Not happy as when I messaged to ask where my airport transfer was I got no reply.
事業者からの返答
Dear [Paul],
Thank you for sharing your feedback.
First of all, please accept our sincere apologies for the inconvenience you experienced regarding the airport drop-off. We fully understand how stressful this situation must have been, especially at the end of your holiday, and we are truly sorry for that.
Once we became aware of what happened, we issued a full refund for the airport transfer as an apology for the inconvenience. This situation was not representative of our usual service standards, and your feedback has been taken very seriously to prevent this from happening again.
We are glad you enjoyed the rest of your holiday with us, and we truly regret that the final moment did not reflect the quality of experience we always aim to deliver.
Thank you for your understanding, and we wish you all the best.
Kind regards,
Vibrant Egypt Team
C
carolpX4860XE
December 7, 2025 · via Tripadvisor
Most terrible service ever
we booked for airport pick up, this price is much more expansive than other service operators, we thought maybe the price worth it, but it turns out they are total scammers.
1. we arrived, but didn't find the driver, looked aroundand waited nearly 2 hours.
2. the driver dropped our luggage out from the car and damaged our luggages.
3. the car was very old, dirty, smelly, full of dust and odor, seat was broken, no seatbelts, trunck can't even close, photos attached.
4. the driver was stopped by police for over 45 mins because of his license problems and problems with the car, the car shouldn't be on road and it doesn't have a valid license plate.
5. the car was bumpy while driving and makes a loud sound.
6. suppose to be a 20 minutes ride, but took him over 40 minutes.
if you don't want to be scammed, stay away from this operator.
事業者からの返答
Dear Guest,
We are truly surprised by your review, as it does not reflect what actually happened on the day of your pickup.
Our driver arrived at the airport at 9:00 PM and waited for you until 11:00 PM, and during this entire time we tried to contact you repeatedly with no answer from your side. You never met our driver, and you did not take our service.
After two hours of waiting with no communication, the driver had to leave the airport.
A short while later, you arrived at your hotel using an Uber taxi, and it is clear that all the descriptions you mentioned in your review (old car, no seatbelts, police stop, license issues, trunk not closing, etc.) belong to the Uber vehicle you used, not to our company. Associating these issues with us is misleading and unacceptable.
Despite the fact that you did not receive the service, and despite the no-show policy, we still processed a full refund as a sign of goodwill.
Writing a damaging review after receiving a full refund raises serious concerns about the intention behind it.
We are a licensed tourism company, all our vehicles operate with full tourism permits, and our reviews speak for the quality of our service.
We kindly ask future guests to check all facts before relying on this review, as it is based on a service that was never provided by our company.
S
sergio
October 16, 2025 · via Viator
Tarek was a great driver...
Tarek was a great driver and helped me feel comfortable and assisted greatly with hotel drop off. One of the best drivers I ever had.
事業者からの返答
Dear Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
R
racheln4
October 13, 2025 · via Tripadvisor
Airport pick up
We were very late arriving as our bags took a very long time to arrive and he was patiently waiting. On route to the hotel we had a mini tour of the sights we passed.
事業者からの返答
Dear Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
F
Franziskus_S
July 31, 2025 · via Viator
Awesome
On point on time and very friendly
He handled everything perfectly
Showed up with a sign my name on it
事業者からの返答
Dear Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.
N
Nick_B
July 31, 2025 · via Viator
our driver was waiting...
our driver was waiting exactly where he said he would be. let us connect to wifi in his car as we had no phone coverage! my husband left his phone behind in the car at our hotel and our driver brought it back within 30mins! fantastic service!
事業者からの返答
Dear Esteemed Guest, We truly appreciate your support and trust in Vibrant Egypt Tours. Your review brightens our day and serves as a constant reminder of why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable,Thank you again! Vibrant Egypt Tours.