アカゲラ国立公園終日ゲームドライブとボートサファリ

Our experience in Rwanda was supper memorable our guide was very knowledgeable and punctual We did Kigali city tour and enjoyed akavura national park for two days!

I would not recommend booking with Huza. I spend a significant amount of time in East Africa and have been on more than 10 safaris, so I have a reasonable sense of what to ask when booking and what to expect from a safari operator. Unfortunately, this was one of the most disappointing tour experiences I’ve had. My initial conversations with Huza were pleasant. I was planning a short overnight trip to Akagera with my three-year-old, who has been on safari before. I was very specific that, because I was traveling with a young child, I wanted to break the trip into manageable pieces: an evening boat ride, an early morning game drive, a break for breakfast, and then another shorter drive before returning to Kigali relatively early in the afternoon. I also asked for photos of the safari vehicle in advance to make sure I could safely install her car seat. Huza seemed completely accommodating of these requests, which is why I booked with them. Unfortunately, almost none of this went according to plan. On the day of departure, our guide called just 15 minutes before our scheduled pickup to say he was running late returning from another trip and would send another driver. My daughter and I then waited outside for more than an hour. I called the original guide and specifically raised my concern that the delay meant we would miss our scheduled boat ride. I asked whether we should simply cancel the trip. He assured me that we would make the boat. When the replacement driver finally arrived, he was in a different vehicle from the one I had been shown, with only a lap belt, not ideal when you have specifically discussed installing a child’s car seat. We left anyway. It was immediately apparent from Google Maps that we were unlikely to arrive in time, but the driver repeatedly told me he was calling ahead and that the boat would wait for us. We then stopped for gas, followed about 15 minutes later by another stop so the driver could use the restroom. Eventually, he acknowledged that we would not make the boat and instead drove us directly to our hotel. The following day was equally frustrating. Rather than following the itinerary we had specifically planned around a three-year-old - multiple shorter outings with breaks -the driver decided that the best way to “make up” for the missed boat ride was to try to show us the entire park. That meant essentially spending the day in the car. Anyone who has traveled with a three-year-old can appreciate why 10 straight hours in a safari vehicle was exactly what I had been trying to avoid when I carefully arranged the itinerary in advance. We did see some wildlife, but I also would temper expectations about Akagera itself. Compared with other safari destinations I’ve visited in East and Southern Africa, I found the animal density quite low and there was a tremendous amount of driving between sightings. For someone’s first safari, particularly if Rwanda is already part of the itinerary, it may still be worthwhile. For an experienced safari traveler, I would choose another destination. I contacted Huza afterward and requested a partial refund, which I thought was reasonable given that we missed a major component of the itinerary and much of the trip we had specifically arranged was not delivered. They refused. Instead, they offered me a discount if I returned to Rwanda and booked another trip with them. After this experience, I certainly will not be doing that. The most disappointing part was not simply missing the boat ride - travel delays and logistical problems happen. It was that I had communicated our needs very clearly in advance, was assured repeatedly that they could accommodate them, and was then given inaccurate assurances when things began going wrong rather than an honest assessment or a reasonable attempt to rectify the situation afterward.

Our experience felt really Meaningfull with Huza Gateway Safaris our guide Enock and John was supper amazing and knowledgeable, we paid in advance through their online platform, during our 9 days we visited Kigali city tour and then went to akagera national park where we even had chance to spot all the big 5, we also went in Uganda for gorilla trekking in Bwindi which was memorable as well and the climate was so friendly none of us got sick We highly recommend Huza Gateway Safaris

Was so exceptional and very professional We did Sunset Boat cruise then next day we did Fullday game drive and imagine we Saw the big5 Our Guide Enock was knowledgeable and passionate We highly recommend Huza Gateway Safaris especially for the Luxury Experiance

We had an amazing safari experience in Rwanda and Uganda with Huza Gateway. Enock was super knowledgeable, professional, friendly, and always on time. Everything was perfectly organized, from transportation and accommodations to gorilla trekking and wildlife safaris. We especially loved visiting Volcanoes National Park, Akagera National Park, and Bwindi Impenetrable National Park. If you are looking for the best Rwanda and Uganda safari experience with a reliable local tour operator, we highly recommend Huza Gateway. Truly an unforgettable East Africa adventure!

Our Safari In Akagera was Made enjoyable by Huza Gateway We Luckily saw big5 and many Animals! Enock our Driver guide did the amazing job and we returned back to Kigali at the same day We Highly Recommend Huza Gateway

Our trip was nothing short of spectacular, and we cannot recommend Huza Gateway enough. From start to finish, the entire process was professional, transparent, and stress-free. The Planning & Booking We booked our trip well in advance, and the communication was flawless. Anety from the office was a superstar—she kept us informed every step of the way. We were able to pay online securely, and everything was arranged perfectly before we even arrived. The Safari Experience The highlight of our trip was undoubtedly our guide, Nicodem. He truly went above and beyond to make us feel like VIPs. His knowledge of the wildlife and the terrain is unmatched. Thanks to his expertise, we managed to see four of the Big Five along with a breathtaking variety of other animals. Why we recommend them: • Seamless Logistics: Online payments and advance arrangements were handled perfectly. • Expert Guiding: Nicodem made the trip memorable and ensured we saw the best of the wildlife. • Professionalism: Anety’s communication made us feel confident and valued as customers. If you are looking for a personalized, high-end safari experience where you actually see the animals you came for, look no further than Huza Gateway!

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Our full day safari to Akagera National Park with Huza Gateway was an unforgettable experience. From the first contact, Anety was very communicative and helpful, and paying in advance was smooth and secure. We were guided by Enock, who is truly knowledgeable about wildlife, conservation, and Rwanda’s tourism industry. He knew where to find animals and shared a lot of interesting information throughout the day. We were lucky to see many animals, and the experience felt well planned and professionally handled. Huza Gateway delivered exactly what they promised. I would confidently recommend them to anyone looking for a reliable safari company in Rwanda.

We had Akagera national Park with Olivier from Huza Gateway! We enjoyed the trip From Kigali to Akagera National Park and we never felt bored and we enjoyed his knowledge about Rwanda and the Akagera National Park! We were blessed to spot all big 5 including Leopard 🥰 it was my first time to see it and I felt to go out and hug that big cut , ha ha !! Just Joke we had peacefully trip for we were already paid in advance and Enock did everything even before we landed in Rwanda! Later on Enock took is to Uganda for 4 days! We highly Recommend Huza Gateway

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I had an amazing time in Akagera, our guide JP helped us spot so many animals! We saw hippos, elephants, zebras, rhino, giraffes, and a lion. It was a great experience and everything was planned very well. We were in Akagera for one night and were picked up and dropped off in Kigali. The sunset boat tour was also a great time to spot animals in the water and see lots of birds. I recommend this trip to anyone who wants a great safari.

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