I had booked two transfers for two hikes on two consecutive days with this company. Both were cancelled on the same day, with no advance warning, because they "didn't have a van." No replacement vehicle, no real alternative offered, nothing.
This wasn't a minor inconvenience. Two back-to-back hikes were cancelled last minute with no solution, and it disrupted a big part of our schedule. If a company can't guarantee its vehicles, it shouldn't take bookings it can't honor. A refund doesn't give me back the days I had planned around this.
Avoid booking with them if your schedule depends on it.
B
Begona_V
July 26, 2026 · via Viator
Transport only
I am giving it one star solely because of, in my experience, the 'false advertising'. You are paying 40€/person for only transport to the peak, which you can do yourself with your private car. No guide, nothing else, only transport.
The views and the experience are incredible.
H
Holger_E
March 10, 2026 · via Viator
Nice views
At the peak it was cloudy and raining as management advised me before. Therefore we didn’t stay long at the peak but on the way down we had sunshine and could shoot plenty of good pictures. We had nice conversations during the drive up and down and the driver Miguel was very helpful and knowledgeable about Madeira.
R
RilanaW3
February 17, 2026 · via Tripadvisor
Mega
It was a fantastic tour, we were picked up super on time and the contact was top. Even with location via whattsapp. Super driven, very flexible and helpful. Can only recommend. We had a rental car, but we didn't want to drive through Monte ourselves, so we booked this. Highly recommended.
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williamdV5631UU
January 16, 2026 · via Tripadvisor
Cancelled booking within hours
Cancelled within hours of departure, due to insufficient numbers. Spent all day in town as I couldn’t go exploring as I may have had trouble getting back to pick up point.
I was really looking forward to the trip, was offered a chance to reschedule but had other things organised.
I’m getting a refund but the day was wasted.
If the vehicle had broke down or someone was suddenly ill or injured you can accept that, as these things happen. However, insufficient numbers on a holiday island is not acceptable as people plan their holiday.
The trouble with, GetYourGuide booking platform, you don’t know who you’re booking with, so beware.
Funchalの類似ツアーを比較
最安値: Madeira Dolphin and Whale Watching on a Ecological Catamaran — $40
最高評価: Porto Moniz, Seixal, Fanal Forest, Cliff Skywalk in Open Roof 4X4 — 4.9 (3,880 件のレビュー)
最短: Whale and Dolphin Watching Tour in Madeira — 2h 30分
