オハナ・ディープシーフィッシングで沖釣りアドベンチャー

I've given this a few days to think about our experience, and the more I think about it, the more I get upset. The lack of customer service from the crew was disappointing. Also, the Captain that was mentioned in the booking was not even present. We were not met at the gate like we were told, so we went down the pier to find our boat. That is when Amber came up to us & asked if we were on this boat. I told her yes & she invited us on the boat. She did not validate we were who we said we were nor check to make sure we had our fishing licenses. She told us Sam would be there soon & to hang out until he did. When he boarded the boat, he didn't even introduce himself, he just started working on getting the fishing poles ready. It wasn't until we were out at sea that he started talking to us & gave us our instructions if one of the lines got a bite. After that, he said he'd be upstairs with Amber diving the boat looking for fish. I understand that to a point, but he stayed up there a majority of the time. I tried to go to there with my daughter's boyfriend to have some type of interaction with Amber & Sam. It was very short conversation, but they were very much into their own conversation, so we headed back down. The entire 4 hr trip, we didn't even get to touch a pole or have a meaningful conversation with either of them. On top of that, my son got sick, and the lack of empathy or checking in to see how he was doing was also disappointing - just a sorry that he felt sick at the end of our trip. I would not recommend this private charter for the price I paid. I don't even mind that we didn't catch anything. The lack of hospitality was mind blowing. This crew needs to learn that it's about the customer experience, not solely about getting a catch.

We took our trip in June. We caught, and had one bite, of a marlin. We’ve only one other fishing trip to compare. It was taken in FL. But they were complete opposite. On this trip you head out in one direction, look for birds, and hope you can catch a fish where the birds are. You then turn around and head back in the same direction. No veering off to look in other areas, no slowing down, just a constant pace and constant trolling. You don’t have live bait, you don’t cast a line, and when a fish bites the crew calls you and you reel in to a certain point then they take over. You only keep half your fish weight. Our trip was 6hrs in the morning. We had one bite, one catch. The boat was great for a large group. The crew were great. Very personable and hands on when a passenger got ill. Very pleased with them. The captain was blah. Did not converse with passengers unless asked a question. Did not explain our route, if fish were in area, basically ‘drove’ the boat. ‘Drove’ in quotes bc 1/3 of the time he left the wheel. You literally just went straight. The two crew had more ‘captain’ leadership than the captain. The captain also told us there was no one in the Waikīkī area that would freeze and ship our fish. When we did our own research we found three places that actually did that. Would I pick this trip again, no way! Find a smaller boat where you actually do your own fishing, the captain makes an effort to find the school of fish. And you use LIVE bait.

Mike and Kahi are a fantastic crew. We have been fishing with them before and enjoy there company, the care they give to the sea, the boat and us. The waters were very challenging this year with the amount of rain they received the weeks prior, but they worked the water and birds to help my son catch his first MahiMahi. We had a great day on the water and will absolutely reach out for a fishing trip next time we’re visiting Oahu.