Very misleading listing . The listing advised slow motion video in which I was told almost two week weeks later that I only booked photos . The listing Also states drone would be included when there was no drone in sight used . When it was time to get my very basic unedited photos I had to wait a week because the photographer advised he was having medical problems with his family. Almost two weeks later after getting the run around about the video , the photographer later advised it was not included . I don’t appreciate being mislead especially when it clearly checked off that video and drone is included and that was not the case . Again misleading listing and I don’t appreciate it .
事業者からの返答
The listing clearly offers three different packages, and you booked the photography-only package. You later expected video and drone footage, despite these services not being included in the package you selected.
The listing clearly states that photographs are delivered within 3–5 days, and your photos were delivered within the advertised timeframe. It also clearly states that drone footage is included exclusively in the Cinematic Package.
We delivered exactly what was included in the package you purchased, within the stated delivery period. There was no misleading or unclear information in the listing.
We understand that you may have wanted additional services, but services that were not included in or purchased with your package cannot reasonably be considered a failure to deliver the booked experience. We strongly recommend reviewing the package details and inclusions carefully before booking to ensure the selected package matches your expectations.
M
Marquila_B
September 20, 2026
Misleading listing
Very misleading listing . The listing advised slow motion video in which I was told almost two week weeks later that I only booked photos . The listing Also states drone would be included when there was no drone in sight used . When it was time to get my very basic unedited photos I had to wait a week because the photographer advised he was having medical problems with his family. Almost two weeks later after getting the run around about the video , the photographer later advised it was not included . I don’t appreciate being mislead especially when it clearly checked off that video and drone is included and that was not the case . Again misleading listing and I don’t appreciate it .
事業者からの返答
The listing clearly offers three different packages, and you booked the photography-only package. You later expected video and drone footage, despite these services not being included in the package you selected.
The listing clearly states that photographs are delivered within 3–5 days, and your photos were delivered within the advertised timeframe. It also clearly states that drone footage is included exclusively in the Cinematic Package.
We delivered exactly what was included in the package you purchased, within the stated delivery period. There was no misleading or unclear information in the listing.
We understand that you may have wanted additional services, but services that were not included in or purchased with your package cannot reasonably be considered a failure to deliver the booked experience. We strongly recommend reviewing the package details and inclusions carefully before booking to ensure the selected package matches your expectations.
J
Julia M
July 7, 2026
Operator wouldn’t honor reservation
Very dishonest tour operator, I booked a photo shoot last month and 3 days before I left for my trip the operator contacted me on WhatsApp to tell me he would not honor my reservation. He told me he was using the horses for another tour at the time of my reservation and asked me if I could come another time. I wasn’t able to reschedule as I had other activities planned during my trip. I think it’s extremely unprofessional to double book people and refuse to honor reservations, and I advise others not to book with this operator.
事業者からの返答
Dear Julia,
We believe future travelers deserve to know the complete and accurate story.
Your reservation was never double-booked, nor did we cancel your booking to accommodate another customer.
Atreus Travel is a travel agency and professional photography company. We are not a horse ranch, nor do we own or operate the horses used in our photoshoots. We work with independent local horse ranches that provide horses for photography experiences. During sunset hours, those horses are scheduled for their regular horseback riding tours, and their availability is determined by the ranches—not by our company.
Your photoshoot was booked for 7:00 PM. Approximately one week before your scheduled date, we contacted you to explain that the horses would not be available at that time and offered several alternative time slots on the same day. Our intention was to ensure that your photoshoot could still take place.
We did not cancel your reservation. Instead, we informed you that if the alternative times did not fit your travel itinerary, you were still within the booking platform’s free cancellation period and could cancel your reservation yourself for a full refund.
You chose to cancel your reservation through the booking platform and received a full refund.
During our communication, you also stated that you intended to use review platforms and legal action to have our business shut down. While we respect every customer’s right to express their opinion, we cannot accept threats or false allegations against our company.
Since then, the same accusations have been posted across multiple platforms, including claims that we double-booked your reservation and failed to honor our commitment. These statements are simply not accurate. Our communication records clearly show that we contacted you well in advance, explained the operational limitation, offered reasonable alternatives, and that the cancellation was completed by you through the booking platform.
To our future guests, we encourage you to read all of our reviews and judge us by the experiences of the hundreds of travelers we have proudly served over the years. We remain committed to honesty, professionalism, and delivering exceptional experiences to every guest.
D
Dedee_Y
June 22, 2026
10 stars for Asim
This was such a cool experience! Asim was humorous and rly fun to shoot with. After knowing that he owned a travel agency, we even rented a flying dress and booked another underground city tour with him. Lots of shots to choose from highly recommend
事業者からの返答
Thank you so much, it was a pleasure to meet you.
C
Caroline_Mulkey
June 18, 2026
So Fun - Unique Experience
Kapadokya is a land of incredible landscapes, fascinating cultures, and friendly people. Derived from the Hittite word “Katpatuka,” it is commonly held to mean “Land of Beautiful Horses” - so why not get up close and personal with them?
Asim is a fantastic photographer and went out of his way to make sure we had all the shots we wanted, even took us to a secondary location when the first location didn't work out. He worked around our tight schedule for the shoot, and was prompt in getting us the final images afterward.
Fair warning, it takes a sec to get used to horses thundering up behind you. But just stay calm and keep moving forward slowly - the horses know what to do better than you do.
Thanks, Asim and Atreus Travel, for a fun and unique experience!
事業者からの返答
Thank you so much, it was a pleasure to meet you.
S
Sherrie_G
May 18, 2026
Year of the Horse
The running horse photoshoot was nothing like I've ever experienced. It was very creative if not a little scary. My photographer was very smart about the timing and had us move out shoot up to catch the beautiful early sunlight. While I struggled a little bit with walking through the running horses, he did an excellent job of directing me. He captured some gorgeous shots. I couldn't be more happy. I would totally do another photoshoot with him again. Thank you!
事業者からの返答
Thank you so much, Sherrie, it was a pleasure to meet you.
S
Sharon_P
May 9, 2026
Magical Cappadocia Photoshoot with Horses
My Cappadocia photoshoot was absolutely magical! ✨ The horses made the whole experience feel like a dream. The photographer was kind, professional, and made me feel comfortable throughout the session. The photos turned out beautiful — truly unforgettable memories from Cappadocia...
事業者からの返答
Thank you so much Sharon. It was lovely to see you .
R
rhkmohammed
February 4, 2026
Excellent photoshoot HIGHLY RECOMMEND!!!
This photoshoot was truly amazing..the rush you get while the horses run around you is crazy .. the photographer Asim is super talented I must say … his work are a work of art .. he was very professional in the coordination of the shoot .. he would tell you what to do, how to pose and he would make sure to get the perfect shot 👌 .. even the private transport pick up and drop they were pleasant and kind … this shoot is definitely worth the money and I HIGHLY RECOMMEND booking with them!! Thank you Asim for the amazing video and photos! 🙏🏼 I might return and book it again 🤣
事業者からの返答
Thank you so much, it was a pleasure to meet you. :)
D
Dream44140281636
February 2, 2026
Rich in emotions
Me who had never shot, the photographer knew how to put me at ease and create moments out of time.. the galloping horses around me and me walking through their steps is something I will not forget...
If you are looking for an activity that is out of the ordinary I can only recommend this provider
事業者からの返答
Thank you so much, it was a pleasure to meet you. :)
S
starvingp
December 11, 2025
Amazing photoshoot
Great photographer, It was a lovely experience with amazing photos.
Was a calm atmosphere, he made us feel at ease.
The horses were so well looked after too.
Would 100% recommend 👌
事業者からの返答
Thank you so much. It was a pleasure to host you.
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