Absolute paradise I loved it! I felt like I was in another world! Bring water because it’s beach all day!
事業者からの返答
Thank you very much for your positive comment. We are delighted to hear that you enjoyed your experience on Saona Island. It was a pleasure serving you, and we look forward to welcoming you again on your next adventure. See you soon!
J
Jenna_S
May 8, 2026 · via Viator
Not worth it
I messaged them a few days before and they said they could pick me up. The day before the trip they still hadn't texted me details so I texted them that morning. They said they would get to me that afternoon. 6pm comes around and no message. The driver finally got in touch around 9pm and I had to arrange my own transportation. They said to meet at 9:45 but they didn't leave the dock until 11am.
The tour website said we'd be at the natural pool for an hour and the island for 2-3 when in reality we were at the natural pool for 30 minutes and the beach for about an hour and half (30 minutes to eat). It took about an hour and a half to get to the pool and another 45 minutes to Soana. The island was beautiful but the ocean was limited because there were so many boats docked in the water. The buffet was ok at best. The unlimited drinks included cheap rum and coca cola. On the island you paid $10 USD for a pina colada. I'd say it wasn't worth the experience.
事業者からの返答
Thank you for your feedback. We would like to clarify that the beach vendors and their products, including piña coladas, are independent from our company. Their prices and services are not managed by us, and purchases are completely optional.
Thank you for choosing our Saona Island excursions
J
joachimf967
March 29, 2026 · via Tripadvisor
Full-day excursion Saona
TUI own with private beach.
The snorkeling was right by the harbor saw no fish or other animals.
The natural pool was nice but very crowded and cloudy water saw the starfish when we left the area.
Beach nice on Saona
Unfortunately no fish or animals here at snorkeling. We believed/hoped for this.
Heard there are better trips if you want to snorkel afterwards
事業者からの返答
Dear Customer,
Thank you very much for visiting us and for sharing your experience at the natural pool of Saona Island.
We would like to inform you that the presence of fish in the natural pool can vary depending on natural factors such as tides, weather conditions, and time of day. This area is better known for its shallow crystal-clear waters and starfish, rather than a consistent presence of fish.
We are sorry that during your visit you were not able to see fish as expected, but we hope you were still able to enjoy the unique beauty of this natural environment.
Thank you for your understanding, and we hope to serve you again in the future.
Kind regards,
Sidney Hector General Manager
J
jessicajl48
December 13, 2025 · via Tripadvisor
Not for English speaking guest
Not recommended! The tour operator made sure to stress to meet the driver at 7:30am and Do Not be late, only for the driver Pedro to arrive 20+ minutes late.
Instructions were only given in Spanish, although the booking stated an English guide, from the driver at pick up to the guide on the catamaran it was all Spanish.
Raphael was one of the guides who spoke English, when the catamaran tour guide gave instruction in Spanish, Raphael sat in the back of the catamaran on his phone, he didn't bother to translate anything. Raphael only translated when asked, English passengers were very much an after thought. All of the island history facts where given in Spanish only. I would not recommend this tour for English speakers. The lunch was advertised as a traditional Dominican lunch, it was spaghetti, penne pasta, rice and grilled chicken, not what I would consider traditional. Lastly the tour ran way longer than scheduled, this tour is advertised as approximately 8hrs, we left at 7:55am and did not arrive back at the hotel until 7:30pm, almost 12 hours.
事業者からの返答
Good morning how are you doing?so on Wednesday I was have 250 people in the island only one person have problems with the tour always i the excursions don't gonna be good for everybody i can send you a quick video one of this costumers send me for the excursions from Wednesday
J
Journey01938223171
April 29, 2025 · via Tripadvisor
Worst experience ever
If you want a nice day at the beach do NOT book this excursion. If you want to spend your day sitting in a mini bus this is the day for you. Advertised as an 8 hour excursion. We spent 11 hours in total and only 2.5 of them at the beach. Got to see four parking lots and changed buses 5 times. The boss of the drivers yelled at me when we were left by ourselves standing in a parking lot and I inquired how much longer it would be. Seriously the worst vacation experience ever!
J
Joyce_D
August 31, 2024 · via Viator
Danny Boy
Danny boy was a great guide. Loved that they had a professional photographer there to capture all the moments. Went on a good day with the sun shining and light winds.
事業者からの返答
Thank Mr Danny Boy for your comment
L
Laetitia_G
April 22, 2024 · via Viator
Awesome day
Had an awesome day ! It was long but so worth it. Good organization and smooth pick up highlight recommended
J
Jessica_C
February 4, 2024 · via Viator
Beach & Boat fun
Entertaining boat ride (multiple changes of boat s each way). There was use of a ladder to get into the water and out. I am a very large woman and was worried that there would be difficulty using a ladder than a walk into or across option for boarding. Fortunately, the ladders were not just vertical, they were more like metal steps and there were rails. There was an opportunity to go into the water from the boat but I chose not to do that as a couple of people seemed to struggle on the bottom steps when not touching the sand. Overall, good experience, loud but energetic music , dancing crew and great memories!
Please keep in mind that these tours are compiled of many steps and pieces. My husband calls it “organized chaos.”. You may be picked up by one bus then be sent off on another bus. It may seem a little scary or sketchy at first, but it really is the Dominican way. If you have ever traveled to Thailand, the Middle East, China, or several other touristy places which have local populations dependent on bartering for services.
Recommendations: bring lots of sunscreen, bring hand sanitizer, always have some toilet tissue with you & a small bottle of liquid soap or soap sheets.
1人が参考になったと回答
R
Ros_H
October 27, 2023 · via Viator
What an awesome experience
Fabulous day out and not in any way marred by adverse weather conditions. Beautiful natural pool, stunning island and great service from everyone involved. Would highly recommend this trip.
4
415taliam
October 16, 2023 · via Tripadvisor
Amazing view
Overall Amazing view, everyone was very nice and friendly. Had great time with the family and people you get to meet
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