FRAUD. We reserved for a DMZ tour today (Monday). We had contact with a guide the day before the tour informing him that we wanted to go to DMZ. He told us to prepare our passports. When the guide arrived to pick us up at our hotel he informed us that the DMZ is shut on Mondays and he could not take us on the tour. He instead offered a city tour, which we declined as we did not want this and this is not what we had booked. We immediately contacted Viator who have refused to provide us with a refund. Absolutely awful experience. Criminal behaviour.
事業者からの返答
Aegibong observatory is open on Monday. We have bben doing this tour for years. You are the one misunderstood the situation and refused the tour. When guide came back with empty hand. You asked full refund. Is it normal thing to do? please behave youself.
K
Kalon_J
September 27, 2026 · via Viator
Fake - beware
FRAUD. We reserved for a DMZ tour today (Monday). We had contact with a guide the day before the tour informing him that we wanted to go to DMZ. He told us to prepare our passports. When the guide arrived to pick us up at our hotel he informed us that the DMZ is shut on Mondays and he could not take us there. He instead offered a city tour, which we declined as we did not want this and this is not what we had booked. We immediately contacted Viator who have refused to provide us with a refund. Absolutely awful experience. Criminal disappointing behaviour
事業者からの返答
DMZ observatory was open and we proposed to take you there. Only 3rd tunnel is closed on Monday. We didn't do anything wrong but still gave you 50% refund. But because of the rest of the money you are lying and cursing our tour. Please behave yourself.
L
Lee_M
September 10, 2026 · via Viator
Seoul and DMZ
Jun was a great and knowledgeable guide and driver. He pointed out many things as we drove from site to site. He took his time at the sites to make sure we saw what was important. He was always suggesting photo locations and took many photos for us of the group. We had a great day. Jun was the best.
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事業者からの返答
Thank you for the great review. We are very happy to know that you enjoyed the tour. Hoping to see your family again in the near future, thanks one more time.
A
Angela_M
August 3, 2026 · via Viator
Seoul Private Tour with a local
Jun was on time to pick our group of 6 us up for our private tour of Seoul and DMZ. He was nice, knowledgeable, and we felt comfortable hanging out with him the entire day. His English was great. Took us to a great lunch spot and was super flexible with the activities we wanted to do that day. Even though it was a super hot day, we had an amazing time. DMZ was totally worth it! Highly recommend Jun for your next trip!!
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事業者からの返答
Thank you for the great review. It was also my pleasure to have your family as our guest. Hoping that you would have a nice memory while staying in Korea, thanks again.
G
GregStanway
July 30, 2026 · via Viator
For families with kids - this tour is the way to go.
Excellent tour. June (our guide) was very professional, told interesting stories and was very accommodating for our kids. The private tour was perfect for us. Moved at our own pace, went where we wanted, when we wanted to. No rush, all good times.
We went to the BBQ duck restaurant near the gondolas. It was amazing. All the produce was grown on site and everything tasted fantastic.
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事業者からの返答
Thank you for the great review. I was also very impressed by your family. Even the 8-year-old boy was so curious about the history. Maybe the way you to teach your children made them very special. It was my pleaure. Thanks again
S
stafford_l
June 23, 2026 · via Viator
Our guide was very...
Our guide was very knowledgable and friendly throughout the trip. My kid even asked afterwards if he was a friend of mine from college! We were very comfortable and he really kept things easy but we all still got a lot out of the experience. Another one of my kids said it was the best part of the whole trip to Asia. I was able to tailor the trip to what we wanted to see and experience vs getting stuck with a large group and just following along.
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事業者からの返答
Thank you for the great review. It was also my pleasure to see your family fully enjoy the tour and Korean food. Hoping to see your family one more time, thanks again.
P
Prady_B
June 20, 2026 · via Viator
Great Tour with Jun
Wonderful guide in Jun who took us to a great restaurant for lunch
Jun is very knowledgable and will happily answer all your
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事業者からの返答
Thank you for the good review.
M
Mike_B
May 28, 2026 · via Viator
Don’t be a part of the crowd! Take this DMZ (and more) tour.
Alfonso is a great guide! He is knowledgeable and friendly and taught us about history and what life is like for him living in Seoul. He took us to a military outpost and we were the only tourists there at the time. We received a briefing and, through their telescope, we were able to see a North Korean outpost with so much detail that we saw their soldiers walking around. The area is so beautiful yet we could feel the high alert of the South Korean soldiers whose job is to protect their country.
We went to an authentic Korean lunch (not included in the price of the tour) and after Alfonso also took us to a beautiful tomb, again we were the only tourists there, which is so rich in history, culture and spiritual significance.
We take tours in every foreign country we visit and this tour was among our top three favorites.
1人が参考になったと回答
事業者からの返答
Thank you for the great review. We are so glad to know that you fully enjoyed the DMZ tour with Alfonso. hoping to see you in the near future, thanks again.
A
Amar_P
May 24, 2026 · via Viator
Our DMZ tour in South...
Our DMZ tour in South Korea was one of the highlights of our trip, thanks to our incredible guide. He was knowledgeable, engaging, and explained the complex history of the Korean peninsula in a way that was easy to understand and deeply meaningful. His organization made the entire day smooth and stress-free, ensuring we saw all the key sites without feeling rushed. He answered every question patiently and shared insights that made the experience far more memorable. If you’re visiting the DMZ, I highly recommend him as a guide—he made this fascinating and emotional experience truly unforgettable.
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事業者からの返答
Thank you for the wonderful review. We are very glad that you enjoyed tbe DMZ tour. It was also our pleasure to have your beautiful family. Hoping to see you next time, thanks again.
9
970ja
April 27, 2026 · via Tripadvisor
Great DMZ experience with Jun
Our guide Jun was very friendly and knowledgeable. We had a great DMZ tour and he made us want to comeback to asexual again !! Thank you
1人が参考になったと回答
事業者からの返答
Thank you for the nice review. We are very glad to know that you enjoyed the DMZ tour. Hoping to see you in the near future, thanks again.
Seoulの類似ツアーを比較
最安値: DMZ Tour from Seoul: 3rd Tunnel, Dora Observatory & Defector Talk — $38
最高評価: Best DMZ Tour Seoul: Defector Q&A, 3rd Tunnel & Suspension Bridge — 5.0 (29,645 件のレビュー)
最短: DMZ tour from Seoul; North Korean Defector Meet up & 3rd Tunnel — 6h 30分