This was a great art tour of the city. There is a lot of walking, so prepare for that. The guide was on time and provided perfect instructions for the meeting place. The weather was not great, so there were only two people on the tour, which made me very lucky to have the guide's attention including conversations about life in Portugal. I thoroughly enjoyed the information provided, and I got to see a couple of famous murals which I had been wanting to see in person. Our guide even helped me find my way back to my hotel, walking with me until he knew I was going the right way. It was a lovely and educational morning, and I was happy that I went.
事業者からの返答
Dear Guest,
Thank you for joining our tour! We’re thrilled you enjoyed it and truly appreciate your kind feedback. It means a lot and helps us keep creating memorable experiences. We hope to welcome you again soon for more unforgettable moments!
Best regards,
The Discover Lisbon Team
E
Elizabeth_A
May 27, 2024 · via Viator
Interesting and Fun
Our tour guide was extremely knowledgeable and friendly. We never would have found the majority of the art on our own, and she also gave us background on the artists and the laws concerning street art in Portugal. Definitely bring your walking shoes and sunblock - it is quite a hike up the hills of Lisbon!
事業者からの返答
Dear Guest,
Thank you for joining the tour. We appreciate your kind words and wonderful review that you have shared with us. Have a great day ahead!
Kind regards, Discover Lisbon Team
P
Phyllis_L
May 20, 2024 · via Viator
Disappointed!
We spent money on this tour and we were running late. I texted through your chat which states that someone is available and there was no response. We wanted to meet up with the group. I have used Viator quite a lot in the past and will not use them again. After all that, I received this email asking if we had a great time and to please give a review. Very disappointed that there is no communication, nor was there ever an email following up.
事業者からの返答
Dear Phyllis,
Our team always tries to ensure to live up to the expectations of all participants. We are sorry to hear that the experience was not satisfactory for you.
Our team is available from Monday to Friday from 9am to 6pm. After that period, especially on weekends, we should be contacted by phone (either by message or phone call) in order to give the right support to our guests.
We hope you consider giving us another chance to provide you with a better experience in the future.
Thank you for bringing this to our attention.
Best Regards,
Discover Lisbon Team
A
ALINA_M
April 13, 2024 · via Viator
A very insightful experience; worth doing.
It would have been impossible to see all the pieces of street art without a local guide, and ours was quite knowledgeable. His explanations were clear and rich in information . Sometimes he offered even more than enough info, but in general, he provided good solid information that gave the tourists a clear view on what Street Art is all about. I personally do not have a fav piece of art of a story in mind, but it is sufficient to say I have learnt a lot during this experience. Also, the route our guide took was not too hilly so that made the tour pleasant and relaxing.
事業者からの返答
Dear Guest,
Thank you for your review and for choosing our company. We are glad to hear that you enjoyed the experience. Your feedback is valuable to us and helps us to improve our services. We hope to have the opportunity to welcome you again in the future. Thank you for sharing your comments and we look forward to exceeding your expectations on your next visit.
Kind Regards,
Discover Lisbon Team
K
Katherine_L
September 21, 2023 · via Viator
Don’t Miss This!!!!
Our guide was SO knowledgeable! Such a perfect balance of history, art & inspiration. I would highly recommend to all visitors
I
I4420OPlydiak
August 9, 2023 · via Tripadvisor
Impressive tour with competent guide
Very nice and competent guide who was very well informed and showed impressive street art and gave great tips.
1
123bcl
April 17, 2023 · via Tripadvisor
Great.
The street art tour is highly recommended. We walked up and down Lisbon for almost three hours, saw great artworks and got a lot of background knowledge. I especially liked how excited and rousing the whole thing was conveyed, even though we went through the afternoon round and thus everything had already been told on that day.
S
siobhan_h
May 29, 2022 · via Viator
Our guide was amazing,...
Our guide was amazing, made everyone feel relaxed, she was so knowledgable and passionate about street art, I loved every minute of the tour.
事業者からの返答
Thank you very much for your review, great to hear that you enjoyed our Street Art experience. Our guide will be happy to hear about your comment.
We hope to see you again on your next visit!
J
Jan B
March 5, 2022 · via Tripadvisor
Inspiring
Inspiring insight into street art and Lisbon. Gives you a good insight into the background of street art. Personal experience works very well.
事業者からの返答
Hartelijk dank voor uw feedback. Wij zijn erg blij te horen dat u genoten heeft van onze street art tour.
Wij hopen u snel weer te zien in Lissabon en u te helpen deze prachtige stad opnieuw te ontdekken.
C
Claudia_S
December 19, 2021 · via Viator
no cancellation policy and the guide never showd up. Nobody answered the phone or messages. I want my money back
The guide necer showed up. Nobody asuered my phone calls of FB messages. I filledbout a refubd form O was avke to find. I hope I get back the $50 Euros I payd.
事業者からの返答
Dear customer,
We are sorry to hear that your experience with us was not a pleasant one, we are always working to improve our processes and experience and make it clearer. Thank you for the feedback and we will incorporate it into our improvements.
