We booked expecting a cultural Lisbon wine and Fado experience, but were taken to an Italian restaurant instead. Only 3 wines served (not 4), with no local insight or engagement from the host, who left after 30 minutes. The food was Italian, not Portuguese. Lovely restaurant staff, but overall the experience was disappointing and not as advertised.
事業者からの返答
Dear Guest,
Thank you for your feedback. We’re sorry that the experience did not meet your expectations and would like to clarify a few points. The venue is indeed an Italian restaurant, and we never advertised a traditional Portuguese Fado house. This tour does not include Portuguese food, as it was not part of the experience description.
If you are interested in discovering Portuguese cuisine, we recommend our Tapas Food Tour, which we believe would better match your expectations.
We truly regret that the experience did not align with your personal expectations, but we appreciate your feedback and will continue working to ensure clarity and satisfaction for all our guests.
Warm regards,
Discover Lison Team
Q
Q8093PUangelov
February 15, 2020 · via Tripadvisor
Highly Recommended Tour with Jade Monteiro
I really enjoyed my tour with Jade. He is extremely knowledgeable about the history of Sintra and the places I visited. I enjoyed my tour of Sintra more because Jade was able to throughly explain to me the history of the city and Quinta da Regaleira. While I could have gone by myself to visit Sintra, I wouldn’t have enjoyed it without having Jade’s guided tour. He was a very welcoming and personable person. I highly recommend doing the Sintra tour with Jade!
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide gave you an amazing experience. We hope to be given the opportunity to see you again in beautiful Lisbon and help you discover it even more! :)
2
280melindan
February 8, 2020 · via Tripadvisor
Amazing Sintra tour
My friend and I were visiting Portugal for vacation. We signed up for the Sintra tour through recommendations through our hostel. I’m extremely glad that we did. Joe was our tour guide and he was not only thorough with the facts and history of beautiful Sintra, but made the trip even more fun with his personality. It was never once boring.
I will say that the tour is a half day trip and there is a lot of walking, so that’s something to keep in mind. Thankfully, Joe gave us as many breaks as we needed! I highly recommend asking for Joe is possible!
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide gave you an amazing experience. We hope to be given the opportunity to see you again in beautiful Lisbon and help you discover it even more! :)
9
940gracer
January 10, 2020 · via Tripadvisor
Super worthwhile
With a small tour group the tour was really personable and fun. Joano was a great guide and he made sure that myself and the others were enjoying the tour and left with no unanswered questions.
2人が参考になったと回答
事業者からの返答
Thank you for your amazing feedback! Nothing makes us happier than a satisfied discoverer! We hope to see you again and help you discover Lisbon even more :)Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We hope to be given the opportunity to see you again in beautiful Lisbon and help you discover it even more! :)
E
ElNino19
December 8, 2019 · via Tripadvisor
Genuine and well done! (With Silvio Pozza)
I had the pleasure to experience Sintra with Silvio. We were a small group of 3 people which made the communication/asking questions quite easy.
Right after introducing himself and us doing the same he showed a lot of interest in our origin and well being. During the time we spent on the train to Sintra (30 minutes) I was able to share my experiences of Portugal/Spain etc. with him and it really felt like talking to a friend you already knew. He was open for any type of questions so you didn't experience this awkward silence you sometimes have during a tour etc.
In Sintra he was able to tell you almost everything about the place even though he does like 6 other tours at the same time! In conclusion we had a really nice time in Sintra with Silvio and I would totally recommend it to you if you are into visiting a new place with someone who might not know the date of XY but can tell you basically everything you want to know.
A quick thanks to him on my behalf, its Hannes. (Ich hoffe du machst weiter mit der gleichen Motivation und Engagement!) He will understand ;)
Only downpoint: The price! I talked to people in my hostel who did a full day tour (Quinta da Regaleira and Cabo da Roca) for 32€.
事業者からの返答
Hello Hannes, hope you are doing well!
Thank you so much for your feedback, we are really glad that you enjoyed so much the tour and that you had such a great time with Silvio!
We are happy that we were able to improve your stay in Lisbon. Regarding the price, we offer much more then a visit to Sintra, as we go inside Quinta da Regaleira and we offer also a typical tapestry from the Vila of Sintra. To all of this we add, of course, the visit to the Vila itself.
We really hope we see you again in Lisbon and that you do a tour with us and with Silvio!
Kind regards,
J
jruivinho
October 20, 2019 · via Tripadvisor
Visit Sintra
We had a wonderful time in Sintra thanks to our guide Silvio. Despite the rain, we enjoyed every bit of our visit, as Silvio told us a lot of stories about history, legends and told us a lot of fun facts. I totally recommand.
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide introduced you to Lisbon in the best way possible. We hope to see you again and help you discover Lisbon even more :)
L
LizR-BC
October 15, 2019 · via Tripadvisor
Interesting and Engaging Walking Tour!
Our guide, Eduardo, made history come alive through his engaging storytelling. We did tours with Discover Lisbon (3 with Eduardo) and they were all excellent. The Sintra tour was so interesting, especially when Eduardo took us in the Masonic Initiation Rite Wells! From getting on the train to Sintra, to sampling a special pastry made in Sintra and visiting the Quinta da Regaleira, Eduardo made it all amazing. Highly recommended!
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide introduced you to Lisbon in the best way possible. We hope to see you again and help you discover Lisbon even more :)
H
Hannibal52
October 12, 2019 · via Tripadvisor
Great tour guide
The tour guide on this tour was Eduardo and he was excellent. So good that we booked a second tour with him. I would highly recommend this company especially if your guide is Eduardo.
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide introduced you to Lisbon in the best way possible. We hope to see you again and help you discover Lisbon even more :)
K
kjw60
September 28, 2019 · via Tripadvisor
Well done
The Sintra tour with Nunu was very informative. He answered all our questions and gave a very thorough and entertaining description of the sights. I would recommend this tour. You are left in Sintra at the end, free to continue exploring or head back on the train to Lisbon.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We are happy to hear that our tour guide introduced you to Lisbon in the best way possible. We hope to see you again and help you discover Lisbon even more :)
H
HildeOversteeg
August 31, 2019 · via Tripadvisor
Great option to visit Sintra
We were looking for a tour that did not included other towns, such as Cascais. This was the one we found. We were well taken care off, including train tickets, a snack, fast track lane etc. Guide knew it’s stuff and told the stories with flair. Overall a good (half) day and recommended tour.
1人が参考になったと回答
事業者からの返答
Thank you for your feedback! Nothing makes us happier than a satisfied discoverer! We hope to be given the opportunity to see you again in beautiful Lisbon and help you discover it even more! :)