Make sure when you leave the ship contact your driver. This company waits outside the port and you need to request them to come in to ground transportation to pick you up.
Thank you for your feedback. We apologize for the delay. Your pickup was scheduled for 9:30 AM, as requested. At 8:50 AM, we sent you a message stating that we were outside the terminal and asking you to let us know when you were ready so we could come in to pick you up; since we did not receive a response, we called you at 9:30 AM to check if you were ready. We hope to have the opportunity to serve you again. Have a great day.










