Loved our photoshoot and photographer so talented! Thank You!
事業者からの返答
What wonderful photos you must have received! We're so glad you loved your Smiler photoshoot and felt your photographer was talented. It means a lot to us that we could capture these special memories for you. We hope to see you again for another adventure!
K
K8880PMlisal
August 16, 2026 · via Tripadvisor
Great pictures
We had a great experience! Put pictures turned out well & we got a variety of different locations.
事業者からの返答
So glad to hear you had a great experience and loved the variety of locations in your photos! It's wonderful when our photographers can capture those special moments so beautifully. We hope to help you create more lasting memories on your next adventure!
The Smiler Team
A
adam_r
August 6, 2026 · via Viator
Great experience
SR REDDY is a great photographer with great positive friendly altitude
We enjoyed the pictures and his advises
事業者からの返答
What wonderful photos! We're so delighted to hear you enjoyed your Smiler experience and that SR REDDY's positive and friendly attitude made your shoot so special. We'll be sure to pass along your kind words to him. He'll be thrilled! We hope to capture more amazing memories for you on your next adventure.
The Smiler Team
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Jennifer_M
July 13, 2026 · via Viator
Highly Recommend
Amazing photographer! He made the whole experience fun and comfortable, and the photos turned out beautiful. He was professional, friendly, and knew all the best spots and angles. I’m so happy with my pictures and would definitely recommend him to anyone visiting London!
事業者からの返答
What a fantastic review! We're so glad to hear your Smiler experience in London was fun and comfortable, and that your photographer made it so special by knowing all the best spots and angles. It sounds like you have some truly beautiful memories captured. We hope you'll think of us for your next adventure!
S
Shelli_S
June 3, 2026 · via Viator
Blooper reel alert!! Better off asking a stranger!
Unfortunately, I cannot recommend this photographer. Based on our experience, he appeared to have very little professional photography experience and provided almost no direction regarding poses, positioning, or angles throughout the shoot.
The biggest issue was the lighting. The photo session took place with the sun glaring directly into our eyes, making it difficult for everyone to keep their eyes open naturally. Several of the boys in our group were wearing hats, which created heavy shadows over their faces and completely obscured their eyes in many shots. A professional photographer should be able to recognize these lighting challenges and adjust the location, timing, or positioning accordingly.
While he had a nice camera and captured some decent shots with Big Ben in the background, the location choice was poor from a lighting standpoint. In hindsight, we should have been positioned on the opposite side of Big Ben to take advantage of much better light. In fact, the best photo from the entire session came after I suggested moving to a slightly different angle myself.
The photos ended up being more entertaining than impressive, and they have become a funny memory from our trip to London. However, if you’re looking for an experienced photographer who understands lighting, composition, and how to direct a group, this was not our experience.
事業者からの返答
We're so sorry to hear your Smiler experience didn't meet your expectations, especially regarding lighting and direction. It sounds like the session didn't capture the beautiful memories you envisioned, and we truly regret that. We understand how frustrating it is when a professional shoot doesn't deliver the quality you hoped for. We'd love to make this right—please reach out to us at support@smiler.co so we can look into this personally.
The Smiler Team
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Angie_N
May 28, 2026 · via Viator
Great experience ⭐️⭐️⭐️⭐️⭐️
Morris was a great photographer with my family/kids on a very crowded London day! He was professional and patient. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
事業者からの返答
What wonderful feedback! We're so glad to hear that Morris was able to capture such special moments for your family and kids, even on a busy London day. It means a lot to know his professionalism and patience made your Smiler experience so enjoyable. We'll be sure to pass your kind words on to him! We hope to help you create more beautiful memories on your next adventure.
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Charlayne_D
January 29, 2026 · via Viator
Easy breezy
My photographer SR was quick and efficient, patient with my elderly mom and the kids. He gave great pose suggestions and the pictures looked beautiful. He suggested a better time than what I picked so that the lighting would be better. No regrets. Very satisfied!
事業者からの返答
It's wonderful to hear that SR was so fantastic with your family, patiently capturing those special moments with your mom and the kids! We're delighted he went the extra mile to suggest the perfect lighting for your beautiful photos and that you're so satisfied with the results. We'll make sure to pass your kind words on to SR! We hope to help you capture more memories on your next adventure.
The Smiler Team
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Panagiotis_T
December 13, 2025 · via Viator
The best photos
Dana was an amazing photographer, all the photos were top. I really suggest her for beatiful photos!!!
事業者からの返答
What wonderful feedback! We're so glad to hear Dana captured such beautiful photos for you. We'll make sure to pass your kind words on to her – she'll be thrilled! We hope to help you create more lasting memories on your next adventure.
The Smiler Team
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Omar_P
October 31, 2025 · via Viator
Best photographer in London
Mehr was our photographer and did an amazing job capturing my family. She listened for what my wife's vision was and we are so appreciative for what she was able to capture! She is truly a gem. She was very patient with our 2 young children and really took her time to get it right.
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Kushal_K
September 9, 2025 · via Viator
Kindest photographer and takes the best photos
SR is the most accommodating photographer. My transport into London was delayed and he waited for me for over 45 minutes. He was so kind and generous with his time and also took amazing photos! Thank you! Much appreciated.