It’s a LONG day if you’re doing both, so pack some snacks and wear comfy footwear.
The train ride is so much fun and beautiful scenery whether it’s sunshine or rain.
Our driver David to Puffing Billy was a BLAST & he made the experience (even just the drive to the train) entertaining. Would definitely do Puffing Billy again.
The change over to a new driver for our next trip to the Penguin Parade was a breeze. We stopped at some extra little places before going to watch the penguins. Just note you cannot take photos or videos of the Penguin Parade but they are adorable to watch waddle onto the shore.
The tour was well worth the money.
事業者からの返答
Thanks so much for the fantastic review! 😊
It sounds like you made a proper full day of it! We’re especially happy to hear David brought so much fun to the Puffing Billy part of the day. When even the drive to the train is entertaining, you know you’ve got a good guide! 😄
It’s also lovely to hear that you enjoyed both the train ride and the Penguin Parade, and that the changeover between drivers was nice and easy. And yes, while the penguins definitely don’t make it easy for us to capture them on camera, seeing them waddle up the beach in person is pretty hard to beat! 🐧
Thanks as well for the helpful tips about snacks and comfy footwear. A long day is always a little easier when you’re prepared for it!
We’re so glad the day felt well worth it, and hopefully there’s another Go West adventure waiting for you next time. The Great Ocean Road, Grampians or even our Puffing Billy & Redwoods experience could be a fun one to try! 😊💛
G
G6753YJpaolag
September 6, 2026 · via Tripadvisor
A really special experience
Such a lovely experience! I honestly had such a great time and felt really comfortable from the moment I arrived. Tony is such a kind and caring person and really makes you feel welcome and well looked after. The tour was beautiful and made the whole experience even more enjoyable. I absolutely loved it and would definitely recommend it!
C
ChiYeung_C
July 21, 2026 · via Viator
The guide, Jools is...
The guide, Jools is excellent and super friendly and helpful. What a memorable trip i had. Highly recommend
C
cedrickjohnd2026
July 18, 2026 · via Tripadvisor
Go West, The Best!
Angel and Chris N were so amazing! They were our drivers going to Puffing Billy and Penguin Parade, respectively. Not just drivers but they were also our tour guide at the same time. They really know how to communicate with their clients. They were very friendly also. Overall, I can recommend them. ☺️
E
elizabethbQ9797OT
July 18, 2026 · via Tripadvisor
Fantastic Tours with Amazing Guides – Thank You, Angel & Chris N!
Angel made our Puffing Billy tour fun and exciting! She was lovely, friendly, and very knowledgeable. She kept everyone engaged throughout the trip and made the experience enjoyable from start to finish. Her enthusiasm and warm personality made our day even more memorable. Thank you, Angel, for the wonderful tour!
Chris N made sure we were safe throughout our visit to the Penguin Parade at Phillip Island. He was friendly, professional, and shared interesting facts about the local wildlife and the area’s history, which made the experience even more enjoyable. His knowledge and care for the group were truly appreciated. Thank you, Chris, for making our trip both safe and memorable!
事業者からの返答
Thank you so much for your wonderful review!
We're delighted to hear you had such a great time on both your Puffing Billy and Phillip Island tours.
We'll be sure to pass your lovely comments on to Sophia, who will be thrilled to hear that her enthusiasm, friendly nature and local knowledge helped make your Puffing Billy experience so enjoyable from start to finish.
We're equally pleased to hear Chris N made your Penguin Parade tour such a memorable one. It's wonderful to know his professionalism, fascinating commentary and genuine care for the group helped you feel well looked after throughout the day.
We'll make sure both Sophia and Chris N receive your kind feedback—they'll be delighted to know they helped make your visit to Victoria so special.
Thank you again for taking the time to share your experience with us. We truly appreciate your lovely feedback and hope to welcome you back for another Go West adventure in the future!
3
318xuweiz
June 13, 2026 · via Tripadvisor
Laughing, passion and memorable
Our guide Jools is really nice, professional and full of passion, which give us a really memorable trip experience during the trip. Also which makes this trip more interesting and exciting!
2
274zehraa
June 8, 2026 · via Tripadvisor
Fun cozy trip
Fun cozy trip with helpful tour guides (Chris N and Sherif). Train was cute with lots of locals waving you by (though caution it’s a little uncomfortable sitting out the window). For the penguins I’d recommend the Penguin Plus to get a good look at them as it’s hard to see due to crowds otherwise. Bus was comfortable and Sherif’s musical number was a fun touch.
2
23837646473838
May 16, 2026 · via Tripadvisor
A successful outing.
The trip was excellently organized; the guide, Greamen, was fantastic and very informative. The ride was very fun and impressive in terms of the scenery.
A
alexso82
April 29, 2026 · via Tripadvisor
Beautiful experience with professional and friendly guide
The half-day tour in Melbourne and the penguin parade were a beautiful experience and both well organised and attention to detail.
I recommend asking about Alisha who in addition to telling us so many interesting things about Melbourne, enriched the experience with her sympathy and availability.
S
Sarah T
April 28, 2026 · via Tripadvisor
train and penguins
got to see train and penguins. thank you.
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