マドリード発、黄色いトゥクトゥクで行くプライベートガイド付きパノラマツアー

Louisa was a wonderful guide. She was knowledgeable and friendly. Highly recommend her for a tour of Madrid

A very good way to get an close up view and insight into the various areas of interest. Significantly a more informative and personal option to the Hop On Hop Off Bus. Our driver Domenica was very knowledgeable and had a great personality which made it an enjoyable 2 hours.

David was absolutely brilliant and attentive. We enjoyed our tour immensely. Tuk-tuk is the way to go for first time visitors!

Do no use this company because if there is a problem they don't want to know about it. We booked our tour with them through Viator, and it was clearly advertised as being available at the time we booked. The day before the company contacted us to let us know that there was a marathon being run and could we do it later. We agreed and met with the driver later that day, but it was clear that the marathon was still running. So instead of cancelling, the driver took us anyway and she tried to make the best of it- but it was hopeless. Most roads were closed so the driver drove around around in circles through constant traffic jams trying to get to things. We spent 30mins stuck in a traffic jam in an underground tunnel, that was an extremely unpleasant experience breathing in truck fumes, stuck in the tunnel. We were unable to get to see all the advertised sites and it was a horrible time. Afterwards, when we contacted both Viator and the taxi company asking for a refund given that the service had not been provided, and in fact was a horrible experience, there was a refusal and they claimed that it wasn't their fault and that the driver had got us to all the sites. This was definitely not true. After much emailing back in forth we were eventually offered a repeat tour, but it was days later and we had already left Madrid. No refund was offered. This trip cost us over $350 AUD for myself and my husband, and was a total disaster. Additionally, the yellow tuk tuk was uncomfortable, with very narrow leg room at the front and an awning so low that you can't see out unless you are quite short. The driver did not use a microphone, so we couldn't hear much of what was said due to the traffic noise around us. We noticed that there are other companies with more comfortable looking tuk tuks running these tours, so shop around and try another company. You'd be much better on the hop on hop off bus to get up above the traffic. Additionally, I won't use Viator again to book with anyone, as when there is a problem, they wash their hands of it.  So buyer beware- if it goes well all may be good- but this company does not take any responsibility for unsatisfactory service.

Do no use this company as if there is a problem they don't want to know about it. We booked our tour through Viator, with the yellow tuk tuk taxi tour, and it was clearly advertised as being available at the time we booked. The day before the company contacted us to let us know that there was a marathon being run and could we do it later. We agreed and went later in the day. When we left with the driver the marathon was still running, and clearly had hours to go. Instead of cancelling, the driver took us anyway. Most roads were closed so the poor driver took us around in circles trying to get to things. We spent 30mins stuck in a traffic jam in an underground tunnel, that was an extremely unpleasant experience breathing in truck fumes, stuck in the dark tunnel. We couldn't see all the advertised sites. Afterwards, when we contacted both Viator and the taxi company asking for a refund, given our very unsatisfactory, there was a refusal and claims that it wasn't their fault and that the driver had got us to all the sites ( this was not the case). After much emailing back in forth we were offered a repeat tour, but it was days later and we had already left Madrid. This cost us over $350 AUD for myself and my husband, and was a total disaster. Additionally, the yellow tuk tuk was very uncomfortable, with narrow leg room at the front and the awning so low that you can't see out unless you are quite short. The driver did not use a microphone, so we couldn't hear much of what was said due to the traffic noise. There are other companies with better tuk tuks running these tours, so shop around and try another company. You'd be much better on the hop on hop off bus. I won't use Viator again to book with anyone, as when there is a problem, they wash their hands of it.

Difficult to understand commentary during Tuk Tuk Tour. No background on historical sites, neighborhoods, etc.

The ride was fun. We saw all the sights. Our original driver did not show up. Im still not sure what happened but luckily there was a driver from the same company idling nearby. He arranged to take us. David was lovely, with a great personality, and very accommodating. .

This is great! Loved the personalized one on one service. Maria Jose is a very knowledgeable and fun guide.

Really good and informative ride Con only recommend our drive, who was very good with informastion and info

Miguel was phenomenal! Learned so much about Madrid! Got to see so many sights and Miguel had tons of interesting facts in very short time!