Very good experience, all beautiful. Of course, you have to bring your own lunch and dinner because you arrive very late and do not eat breakfast. All food is brought by one and go well warm!
Great views, a relatively comfortable trip (you have to improve those seats that do not recline!) and overall the atmosphere is nice!
Recommended 🫶
事業者からの返答
Gracias por sus. comentarios
Pero ninguna Van se puede reclinar los asientos
todos son asientos estaticos no sun Buses
D
DOMENICA M
March 26, 2025
The Discovery of Chilean landscapes and National Park
We chose this tour because we wanted to visit Torres del Paine. The visit was astonishing not only for the beautiful landscapes but also for the extremely interesting information about it's geological, anthropological and paleontological aspects. Highly reccommended.
事業者からの返答
Thank you
J
jim_h
January 26, 2025
Death ride through the park
I would not recommend going in this particular tour because you may end up with the same driver and tour guide as I did. The driver was going 45 to 50 on a washboard Road turn it going up and around. Turns inside the park many times I was bounced 2 inches out of the seat and I weigh 248 pounds. In addition many times the coach skid when I was turning around the corners. One instance there was a big yellow maintenance truck coming up over the hill. The driver had to move over to make sure that he didn’t hit it. It slowed down and we started sliding keeping in mind that this was on the side of a Mountain Tour guide did not even try to have the driver slow down or drive in a more normal pace, so she is culpable in this also. this took place when I was noticing we were 2 feet from the guard whale with a 40 or 50 foot drop off to the right at best driver was incompetent at worst. He was outright dangerous and a threat to the van and the tourist.
事業者からの返答
Your comment is unfounded according to Chilean traffic law: In urban areas: 1.1. Vehicles with less than 3,860 kilograms of gross vehicle weight and motorcycles: 60 kilometers per hour. 1.2. Vehicles with more than 17 seats, including the driver's seat, buses, trucks with 3,860 kilograms of gross vehicle weight or more and school transport vehicles: 50 kilometers per hour.
and the vehicle was traveling between 45 to 50 kilometers per hour
You also forgot to mention that he was rude from the beginning of the tour, he treated the guide badly, he yelled at the driver and complained all the time
Of the 15 passengers, only you complained, everyone else told us that the tour was excellent!
S
SAJI_S
November 20, 2024
Great guide, well organized
Great tour!! Louis the tour guide made all the difference. From communication to commentary, Louis was amazing.
事業者からの返答
Thanks for your comments
C
Casey_S
October 4, 2024
Go with someone else!
We had a trip booked for today (10/4/2024) and our pick up time was 5:30 am. We are waiting in the lobby and there is no one showing to pick us up. So I contacted the number shown on Viator and when they answered they didn’t even had our names on the list. They asked me why I didn’t call yesterday, I told them I thought they had everything in under control, but they didn’t. They didn’t communicate with us at all and I believe if you are a tourist agency, you need to contact your passengers to confirm the tour. Sadly we go back to the US tomorrow and won’t be able to take the tour.
事業者からの返答
We did not have the minimum number of people to do the tours
and that is what is done in this situation.
We tried to send it to another Agency but no one had a way out
The passenger didn't get along with us when she had to do it either.
The refund was also made
I
Ingrid G
March 15, 2024
Great experience
Unfortunately we got the towers hidden in the rain, but it was still a great experience, we saw the milodon cave, icebergs from the glaciers and many lakes,
The guide was very professional, especially in driving in difficult conditions such as rain and wind, the trip felt very safe,
B
Barunava_P
January 6, 2024
You can try other tour operators for the same day tour
We had problem with the tour operator ( Punta Arena Tours). They did not provide us the details untill we were able to contact them. They were not answering our calls, so we decided to go to thier office. But the office does not exists! After multiple failed attempts, I seek help from Unidad de Informaciones
Dirección Regional de Turismo Magallanes y Antártica Chilena at Downtown Punta Arena. One officer was able to contact the tour operator on phone and confirmed our pick time for next morning at 5.30.
Tour guide was knowledgeable. But it could have been better. I would suggest to book the similar tour with different operator.
事業者からの返答
This person didn't wait for us to finish serving a passenger who was talking to us before he did on WhatsApp
That's why he got angry. If we answered him, he was rude and made angry faces
If we didn't exist, how did Tours do it then?
Bad-tempered person
A
Anonymous
December 22, 2023
The beauty of the park. ...
The beauty of the park. The cave tour was ok and required a lot of climbing on uneven terrain.
The guide, in the beginning appeared to favor the Spanish speaking passengers. He progressively spoke more in English although often difficult to understand due to his heavy accent.
Driver was great and we were confident in our safety for the very long drive.
事業者からの返答
Thanks for your comments
2
249omern
July 27, 2023
Wonderful and unforgettable tour
Extraordinary trip. Good luck, all snowy and clear towers without clouds. The guide very professional and friendly as well as the driver. The safe route. We saw a cougar, Guanacos condors. Everything's shattering.
事業者からの返答
Mechas Gracias por sus comentarios
D
David_V
July 24, 2023
Excellent
This park is amazing, we went trough several viewing points that show all the beauty of this place, the water has an amazing color and the mountains are beautiful, the route is very well planned
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