A magical unforgettable experience
We had an amazing awesome photoshoot. A lifetime experience we will never forget. Of course is Santorini so beautiful and made the photoshoot exremely impressive. The photographer and his assistent (for the dress) where professionals and made our photoshoot a warm welcome. The communication before, during and after the photoshoot was correct. We did so many photoshoots around the world and this experience fulfilled our (and of course my) dreams. After seeing the photos I am so aware of the magical experience (literally) on top of Santorini. Thank you guys, thank you so much. Love for y'all. J and R
事業者からの返答
Dear J and R,
Thank you so much for your wonderful review!
We are thrilled to hear that you had an amazing photoshoot experience and that it left such a lasting impression. Santorini truly is a magical place, and we are delighted that our team was able to enhance your experience with their professionalism and warmth.
We appreciate your kind words about our communication and the effort we put into making your photoshoot memorable. It means a lot to us to know that we helped fulfill your dreams.
Thank you again for choosing us for this special moment.
We hope to welcome you back in the future!
Warm regards,
Flying Dress Photo Team
Horrible experience to my trip.
It was the most horrible experience I ever had. My trip to AThens Greece was based around me having this photo shoot. Well during my travels on June 14th 2024. I experienced delays due to too much airtraffic my flights were delayed. I was traveling from Jacksonville Fl to Greece, via stop on Newark, Frankfort then finally Greece. My scheduled photo shoot was for June 15th 2024 at 7pm. As soon as I saw it might be possibility I was not make my photo shoot I began communicating with Viator 's representative. Email back and forth to no avail. I cried I so disappointed that you would not work with. I tried to rescedule for Sunday June 16th at 8m. But the continued delays would not get me there in time. I had a cruise that left at 6pm. And to return the following Sunday June 23rd, 2024. I tried to reschedule for that day. I was denies reschedule and lost my money that I paid. This one experience especially at the beginning of my trip was horrible disappointing. I will not recommend to anyone I know to use Viator anywhere they travel.
事業者からの返答
Dear Rosalind,
I trust this message finds you well.
We are writing to kindly bring to your attention that the review you submitted does not accurately reflect the timeline and quality of the services provided.
As documented, your photoshoot took place on June 23rd, and the final images were delivered to you on August 30th.
We have made several attempts to request an update to your review, and we understand that you indicated you had written a new one.
We sincerely appreciate your efforts in this regard.
In light of the circumstances, we will be responding to the existing review to ensure that the details of our service delivery are correctly represented.
Thank you for your understanding and cooperation.
Sincerely,
The Flying Dress Photo Team
My Dress and I
The whole experience was memorable; the photographers and their assistant were a pleasure to work with and made me feel very comfortable.
事業者からの返答
Hello Lisa,
Thank you so much for the kind words!
We are delighted that our staff made you feel comfortable.
It was our pleasure to working with you.
Best regards,
Flying Dress Team
