The transportation option was fine on the way there but it sucked on the way back when 6’4” partner was asked to give up his single captains seat in the transport to accommodate a late obese woman. He was then forced into the beach seat with me and 3 other people in the back - it was a very packed transport and very uncomfortable. I have never been so uncomfortable on a shuttle! There was no care taken to make sure we were okay on that ride home. I would never have e agreed to the day if I knew they were going to sardine can us like that at the end. Beware!
事業者からの返答
> Thank you for your feedback. We're sorry to hear the return transportation was uncomfortable and did not meet your expectations. Your comments regarding seating arrangements and guest comfort are important to us, and we'll share them with our operations team to help improve the experience. We appreciate you taking the time to let us know.
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marthahQ7097BF
August 15, 2026 · via Tripadvisor
My family trip went as planned, magnificent.
Excellent service, recommended 10000%.
事業者からの返答
> Thank you for your wonderful review! We're thrilled you had a great experience. Thank you for your recommendation, and we hope to welcome you back soon!
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HugoS3076
August 4, 2026 · via Tripadvisor
Shout out for the team of the Victoria boat
The excursion was very well organized with an excellent boat. The north beach is wonderful and we have plenty of time to see isla mujeres and spend time on the beach. A special thanks to the team of the boat Victoria who were wonderful. Always very careful with.everyone. Recommended
事業者からの返答
Thank you for your wonderful review! We're delighted to hear you enjoyed the tour, Playa Norte, and your time on Isla Mujeres. We'll be sure to share your kind words with the Victoria boat crew. Thank you for your recommendation, and we hope to see you again soon!
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Roam22934079773
August 1, 2026 · via Tripadvisor
very good
Noah was the best guide we could’ve asked for. whole crew was great.
事業者からの返答
Thank you for your wonderful review! We're thrilled to hear Noah and the entire crew made your experience so memorable. We'll be sure to share your kind words with them. We hope to welcome you back again soon!
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Voyager44755244654
July 14, 2026 · via Tripadvisor
Nice way to get to Isla Mujeres
This experience was pretty good for the value. The only thing that could have been improved was the interaction from the guide in the beginning of the trip to the island. The party only started once we were heading back to cancun. Snorkeling could have also used better direction for first timers. But great experience overall all I would do it again.
事業者からの返答
Thank you for your thoughtful review! We're glad to hear you found the experience to be a great value and that you would choose to do it again. We also appreciate your feedback regarding the guide's interaction at the beginning of the tour and the snorkeling instructions for first-time participants. Your comments are valuable and will be shared with the operating team as we continue working to improve the guest experience. We hope to welcome you back again soon!
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C8946XAnicolef
July 9, 2026 · via Tripadvisor
Beautiful waters
We had a great time on this excursion. Our guide Noah was excellent and warned us of scams on the island which was very helpful. The crew was top notch too working hard to ensure our drinks were always full and we were having a good time. The only thing we did enjoy was the food at the beach club, not great and watered down drinks as well at the beach club. But, otherwise the experience was amazing the island beaches are gorgeous and we all had a great time.
事業者からの返答
Thank you for your wonderful review! We're delighted to hear you had such a great time and that Noah and the crew made your experience so enjoyable. We also appreciate your feedback regarding the food and drinks at the beach club, and we'll be sure to share it with the operating team. We hope to welcome you back for another amazing adventure soon!
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Matt_B
June 22, 2026 · via Viator
The snorkling portion was...
The snorkling portion was mediocre at best, short and rushed and while we saw lots of fish, we didn't see anything else and we only saw all the fish because our guide was baiting them. The second we stepped off the catamaran it was chaos. Little direction other than warning us to not get scammed and in order to do that we needed to buy stuff only from the guides "friends." Isla Mujeres beaches are beautiful and the water is perfect, however, we only got access to the beach club loungers for an hour and a half. It was nice to have free time to explore but Isla has gotten so over crowded and is such a tourist trap. I cant tell you how many people we had come up to us claiming they were our waiter from the hotel the night before just to try and sell you overpriced junk. There are some cute shops and if you go off the main strip, you can find some nice shop owners who arent crazy pushy. Though the prices arent very clear so be sure to ask your total before you pay. The guys on the catamaran were nice but were very pushy about tips. We paid $250+ to be there which in all honesty is not worth what you get. All and all, I would go with another group next time or skip Isla all together and go to Cozumel instead. The snorkling is way better there.
事業者からの返答
Thank you for your feedback. We are sorry to hear about your experience and the concerns you have shared.
We appreciate your comments and will review them internally with the appropriate teams.
We hope to have the opportunity to improve your experience in the future.
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Jerry_A
May 20, 2026 · via Viator
Isla mujeres adventure
Great way to know Isla Mujeres, boat staf was attentive and great, its amazing full day adventure, beach at isla was great
事業者からの返答
Thank you for your feedback. We are glad to hear you had a great experience and enjoyed Isla Mujeres.
We hope to see you again soon.
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Ronald_N
April 24, 2026 · via Viator
Isla Mujeres catamaran tour
Great day trip. The seas were a little rough which created difficulty for snorkeling, but that beyond the control of the tour company for sure. 100% would do this tour again. The beaches were stunning.
事業者からの返答
Thank you for your feedback. We are glad you enjoyed the experience and the beautiful beaches.
We appreciate your understanding regarding the sea conditions.
We hope to see you again soon.
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Y4095CIalejandroc
April 4, 2026 · via Tripadvisor
Greuze crew rocks
Cancun Sailing Catamarans to Isla Mujeres- The Greuze boat and crew were excellent!! They made the whole process easy and made sure everyone had a great time and experience! You just have to listen to their detailed instructions and enjoy your day!
事業者からの返答
Thank you! We’re glad you had a great time and that the crew made everything easy and enjoyable. We appreciate your recommendation!
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