Very good service from the guide César and the driver Pedro.
Beautiful landscapes, excellent service from all the people.
事業者からの返答
¡Qué alegría tan inmensa saber que quedaste fascinado con los paisajes de Guatapé y la amabilidad de toda nuestra gente! Nos llena de orgullo leer que la atención impecable, la calidez y las explicaciones de Cesar en la guianza, en equipo con la conducción segura y la buena disposición de Pedro al volante, hicieron que tu día fuera sencillamente perfecto; ya mismo les hacemos llegar tus palabras a ambos para que lo celebren juntos. Si en tu próxima venida a la ciudad te gustaría seguir descubriendo lugares con vistas espectaculares y sumergirte en las costumbres locales, te va a encantar vivir la experiencia del Tour del Café, o si prefieres explorar la historia, el arte urbano y la transformación de la ciudad, te esperamos con los brazos abiertos en la Comuna 13. ¡Infinitas gracias por tu confianza y por dejarnos esta linda reseña, te mandamos un abrazo apretadísimo y esperamos volverte a ver muy pronto! ⛰️☕️
3
320shanyah
September 17, 2026
Super
Super! The Guatapé Adventure tour was something great. Daniel guided us very well and we were able to enjoy everything… The transportation was very good and it was safe. Very good driver, Alejandro.
事業者からの返答
¡Qué alegría tan gigante saber que viviste un día genial explorando todo lo bello de Guatapé! Da un orgullo enorme contar con la excelente guianza de Daniel para hacer ameno cada rincón del trayecto y la conducción experta y segura de Alejandro al volante, así que ya mismo les hacemos llegar tus palabras porque les van a sacar una sonrisa enorme. Nos alegra un mundo que hayas disfrutado del transporte, la comodidad y cada momento de la excursión. Para tu próxima salida con nosotros, te invitamos a conectar con la aroma y la cultura en las fincas de nuestro Tour del Café o a deslumbrarte con la historia, el arte y la energía urbana en la Comuna 13. ¡Muchas gracias por viajar con el equipo, te mandamos un abrazo inmenso y te esperamos con los brazos abiertos en la siguiente ruta! ☕️🎨
3
335jennd
September 16, 2026
Colombia is more than Escobar
The booking was well worth the price of the tour. Our tour guide Jose was amazing! Communication was great as well as the lunch that was included. The only thing I would say that was a bit annoying was the driver was honking at everyone and everything, he must have been famous around there. It’s a long day so plan accordingly.
事業者からの返答
It is so wonderful to hear that Jose took such fantastic care of you and that the lunch and logistics hit the mark, even if your driver was a bit too eager with the horn throughout the journey to Guatapé! Drivers around here definitely like to make their presence known, but we appreciate you rolling with it and pointing out how much value you got out of the day. Since you appreciated exploring Colombia's true identity beyond the usual clichés, you would absolutely love diving into our rural traditions with the Tour del Café or discovering the city's incredible urban story on the City Tour next time! Thank you so much for traveling with us and sharing your honest thoughts, sending you a big warm hug, and we hope to see you back on board again soon! ☕️🏙️
A
Andrea_J
September 12, 2026
Book them
A great company that offered an amazing excursion. I recommend this excursion for everyone! Don't hesitate
事業者からの返答
Don't hesitate for a single second—that is the exact energy we love! 🚀💥
When people ask for top-notch excursiones en Medellín, hearing them say "book them!" about our Guatapé trip makes our whole team want to celebrate. Climbing that massive Peñol rock and soaking in those breathtaking lake views is pure magic, and knowing you had such an incredible time means everything to us!
Since you've already conquered the countryside, on your next trip you've got to dive into the urban heart of the city with our City Tour! 🏙️✨ It's the ultimate way to explore the culture, ride the iconic Metrocable, and feel the local rhythm up close.
Thanks a million for spreading the word and hyping us up! Sending you a huge hug, and we can't wait to host you again on your next big adventure! 😎✌️
V
viviantQ4658YH
September 8, 2026
🇨🇴♥️🇨🇴
Super recommended. You make the most of the day, touring places with more than enough time. The transport is very comfortable, the places you travel are amazing.
Both our guide that day and the driver, who were Ariana and Juanjo were excellent. Information, good vibes, super respectful. Undoubtedly an opportunity to do this tour if you have few days in the city and do not want to miss anything . 🇨🇴❤️🇨🇴Highly recommended!!
1人が参考になったと回答
事業者からの返答
What an incredible review to read! Knowing that you were able to take in all the magic of Guatapé comfortably and at the perfect pace means the world to us at Aeroturex. 🇨🇴❤️
Ariana and Juanjo are pure gold! That combination of detailed history, respectful attention, and contagiously good vibes is exactly what we love sharing with our travelers. I’m rushing over to share your sweet words with both of them right away—it’s going to make their whole week! 🚐✨
Thank you from the bottom of our hearts for recommending us so warmly! Since you loved exploring top spots with total comfort, on your next visit to Medellín you definitely need to dive into the city's incredible history of resilience with our Transformación después de Pablo Escobar tour. 🏙️🕊️
Sending you a massive hug from Medellín, and remember you’ll always have a home waiting for you here!
M
michaelangela2026
September 7, 2026
Excellent Service
We thank Alejandro and Juan very much for such a beautiful experience.
事業者からの返答
¡Qué satisfacción tan grande saber que la pasaron de maravilla en Guatapé! Alejandro y Juan hacen un equipo impresionante; le meten todo el cariño y la atención a cada detalle para que el viaje se sienta cómodo, entretenido y muy especial desde el primer minuto.
Ya que se disfrutaron ese paisaje de embalse y zócalos, para la próxima salida se pueden armar un plan bien diferente. Les sugiero lanzarse a conocer las historias de superación, el arte callejero y la música en la Comuna 13, o si quieren vivir una jornada bien autóctona en el campo, el Tour del Café es una opción brutal.
¡Sinceros agradecimientos por preferirnos! Saludos de parte de Alejandro, Juan y toda la familia Aeroturex.
A
amalym2026
September 2, 2026
Excellent
Janet treated us with a lot of love at Parque El Poblado, and that is why I decided to book the Guatape Adventure tour with you. Our guide Juan was excellent and made us feel super good. Everything was well explained and, above all, with a bit of humor to cheer us up. The driver, Alejandro, was always very careful while driving. Thanks
事業者からの返答
¡Esa conexión con Janet desde el Parque El Poblado fue solo el comienzo de un día genial con la mezcla perfecta entre el humor de Juan y la destreza al volante de Alejandro! Nos llena el corazón saber que ese cariño, las explicaciones claras y el buen ambiente te acompañaron en cada tramo hacia Guatapé. Para que sigas conociendo lo mejor de la región con otro tipo de vibra, te invitamos a subirte a la Party Bus para vivir la rumba paisa sobre ruedas con la mejor energía, o hacer una inmersión completa en la cultura cafetera con nuestro Tour del Café paseando entre fincas y aromas únicos; ¡infinitas gracias por rodar con Aeroturex y te esperamos con los brazos abiertos en la próxima! 🎉☕🇨🇴✨
M
marekkK9363RR
September 1, 2026
You need to see it!
I've never taken so many pictures in one trip. Amazing place. Our guide, Daniel was great!
事業者からの返答
That’s the Guatapé effect! Between those vibrant zócalos in the town and the 360° views from the top of the Rock, it’s basically impossible to put the camera down. We’re so glad Daniel was there to bring the whole experience to life and make sure you didn't miss a single iconic shot!
When you’re ready to fill up your phone’s memory card all over again, we’d love to take you through the incredible street art of Comuna 13 or ride through the stunning lush landscapes on our Coffee Tour. Thanks a ton for snapping memories with Aeroturex—until next time! 📸⛰️
J
J1791YDtobiasw
September 1, 2026
Great value
Great value trip, lunch was good, saw a lot of cool things and cool views, as well as learned a lot. Daniel was a solid guide and Alejandro was the best driver ever, we popped a tire on the way there and had to wait for another bus, but he still made it to Guatape on time.
事業者からの返答
Now that is what we call absolute rockstar logistics! Alejandro handling that tire situation like an absolute legend to get you to Guatapé right on schedule—without missing a single beat or view—is the exact hustle and dedication we live for at Aeroturex. And paired with Daniel's solid insights, great food, and killer views, it sounds like an adventure for the books!
When you're ready to stack up more incredible views and top-tier value, we’d love to take you high into the mountains for the Coffee Tour or dive straight into the vibrant energy of the Comuna 13 experience. Huge thanks for shouting out the team's quick recovery and for rolling with us! 🛞💥⛰️
M
mariemarin94
August 28, 2026
Tour and value of it was awesome, tour guide…not so much.
My group and I were a party of 5 total. We wanted to rent the 5 seater jeep experience when it came to La Manuela (the Pablo Escobar experience) and were told that it was not available because a party of 2 rented it out already, but that I could rent out 2-3 ATVs that seated 2-3 people. I asked her why would she allow that knowing when we checked in at the meeting location that she had 2 groups of 4+ people. She said there was nothing she could do. Regardless, I ended up booking the 2 ATVs as it was a hot and humid day. But when we arrived, our tour guide didn’t even give us proper instructions of who was our tour guide or where to go. We ended up being approached by one of the guides asking who’s group we belonged to because we weren’t standing in any of the 2 groups (we were off to the side standing around since we weren’t given instruction).
At EVERY stop on this trip (and I mean EVERY), the same woman who purchased the 5 seater jeep for a party of 2 was late to the bus to continue on to the next location. Everyone was complaining about this and nothing was done. But mind you with every location she was late to return to the bus for, was time lost at the next place. The bus driver was even annoyed, as I overheard him telling our tour guide in Spanish that we were behind schedule and to be more firm with the group on timeframes…yet everyone but this one party was at the bus early, if not, on time. To the point where once we got to the peñol it was 708 steps each way up and down, and we were only given 40 mins to do that and return to the bus. That’s how much time was lost from this woman taking her time returning to from the alpaca stop, La Manuela stop (which we waited for her daughter to arrive to the boat late giggling with one of the tour guides who gave her a separate tour and blew her kisses as the boat took off), and so on. She must have tipped her a good tip or known her personally to let her run her our tour at her own leisure at the cost of everybody else. Had she been more strict with timeframes, this tour would have been 5/5 all around. The value for everything you get to see is great. Hopefully they see this review and put this into consideration.
事業者からの返答
It means a lot that you took the time to write such a detailed, honest breakdown of your trip. Knowing that you found the actual tour value and sights awesome—even with the frustrating moments—is something we truly appreciate, and we want to thank you for bringing every single one of these details to light.
Your feedback about the vehicle organization, the lack of clear direction at the ATV stop, and the severe lack of time enforcement from the guide is extremely serious. It is never okay for one party's tardiness to eat into everyone else’s hard-earned time at major stops like El Peñol, nor should anyone ever feel left hanging without clear instructions.
Please rest assured that we are taking this report straight to our operations team. We are actively investigating and validating what happened with the guides on duty regarding group logistics, time management, and professional standards during that run. Thorough reports like yours are precisely what allow us to hold our staff accountable and make immediate structural fixes.
Thank you again for helping us step up our service. We’re glad the overall route and value made a strong impression, and we’re on it to make sure the guiding quality matches that same standard every single time.
Medellinの類似ツアーを比較
最安値: Guided Tour of Comuna 13 Medellín with Snacks Included — $15
最高評価: Guatapé Tour: Piedra del Peñol with Boat Tour, Breakfast, Lunch — 5.0 (8,147 件のレビュー)
最短: Comuna 13 Graffiti Tour with Local snacks — 3 時間
