I wrote a lengthy review and am awaiting a response. I am not writing anymore. See last review. Please respond.
事業者からの返答
Hello Dyan,
Thank you for taking the time to share your feedback with us. We truly appreciate you bringing your experience to our attention. We have reached out to you directly regarding your concerns, and our Global Host Manager has thoroughly reviewed and addressed the matter internally to help ensure this does not happen again.
We're genuinely sorry that your experience fell short of the high standards we aim to provide. Your feedback is invaluable to us, and we hope you'll consider giving us another opportunity in the future so we can provide the seamless, 5-star experience you expected and deserve.
Warm regards,
Sheenah and the City Unscripted team.
M
MarkEdelstein
April 25, 2026 · via Tripadvisor
Good but too expensive
Enjoyable private tour for 4 with knowledgeable, accessible guide, but a bit disorganized and not worth the high cost.
事業者からの返答
We’re glad you enjoyed the experience and appreciated the knowledge and accessibility throughout the day. We hear your comments on organization and value, and your feedback helps us continue improving — thank you for sharing it.
I
IanV578
April 23, 2026 · via Tripadvisor
Great foody tour
Jon provided an insightful food tour to many places we would not have considered going too. Great fun and delicious food. Well worth the experience along with a few laughs. Well done.
事業者からの返答
We’re so glad you enjoyed discovering new food spots and having such a fun, flavorful experience! It’s wonderful to hear it was filled with great tastes and a few laughs — thank you for sharing this.
M
Michelle_S
April 10, 2026 · via Viator
We took the tour with...
We took the tour with Jimmy and it was fantastic. He was very knowledgeable about both the hawker stalls and Singapore culture and history. The food was amazing. Highlight of our Singapore trip. Not to be missed!
事業者からの返答
We’re delighted to hear that you had such a fantastic time exploring with Jimmy and that you enjoyed both the hawker stalls and the insights into Singapore’s culture and history. It’s great to know the food was a highlight and that the experience stood out as a memorable part of your trip.
H
HanHsien_T
April 6, 2026 · via Viator
Yummy and informative!
Our guide, Colin showed us some very delicious and new foods at two Singapore hawker stall markets. He also gave us wonderful backgrounds of the food we were eating as well as a very informative discussion of the cultural and economic development of Singapore. The time flew by quickly and we really treasured the time spent on this tour. We will look for Colin again when we return
事業者からの返答
We’re thrilled to hear that you enjoyed the food, insights, and cultural experience with Colin. It’s great to know the time flew by and that you treasured the tour—he’ll be excited to welcome you again on your next visit!
J
Jon_B
March 23, 2026 · via Viator
We had a wonderful food...
We had a wonderful food tour! Tan was very knowledgeable and able to make recommendations and changes to our itinerary as we went. Plus lots of great information we used for future meals on our trip.
事業者からの返答
We're delighted to hear that you had such an enjoyable food experience with Tan. It’s great to know that his knowledge and flexibility helped tailor the experience to your preferences, and that his recommendations continued to enhance your trip even beyond the tour.
A
Abigail_H
March 10, 2026 · via Viator
Best tour guide
Amazing tour full of delicious food! Tour guide was amazing I highly recommend Mark! The must do thing in Singapore.
事業者からの返答
It’s always wonderful when guests leave with full bellies and happy hearts! We truly appreciate your recommendation and hope to see you exploring more flavors with us in the future.
C
Cindy_G
March 8, 2026 · via Viator
It seemed more like a...
It seemed more like a visit with a friend as I was already quite familiar with Singapore so she tailored the evening for my preferences. What an enjoyable evening!
事業者からの返答
We’re delighted to hear that the experience felt like spending time with a friend and that your host was able to tailor the evening to your preferences. We hope to welcome you on another experience in the future!
K
kim_m
March 2, 2026 · via Viator
5 star in every way!!
Roy was awesome! He was very fun and knowledgeable and took us to some great places. He tailored the tour to our requests. All the food was delicious! Highly recommended this tour and Roy. We loved everything about it.
事業者からの返答
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a great time with Roy. We truly appreciate your recommendation and hope to welcome you on another adventure soon!
L
Lisa_C
March 1, 2026 · via Viator
A Special Experience
We had a fabulous afternoon with Joanne.
We tasted authentic street food and got to see so many wonderful sites of the city along the way. Joanne was sweet, smart and prepared.
事業者からの返答
We’re so glad you had such a fabulous afternoon exploring the city through its street food and sights! It’s wonderful to hear how enjoyable and well-prepared the experience felt — thank you for sharing this with us.
