バルセロナのプライベートタパスツアー（現地ガイド付き）

Muchas gracias por tu amable comentario. Nos alegra muchísimo saber que tuviste una experiencia fantástica y que Fabio fue un excelente anfitrión durante la visita. Le haremos llegar tus palabras, que sin duda le harán mucha ilusión. Te agradecemos mucho la recomendación y esperamos poder darte la bienvenida de nuevo en España en el futuro.

Thank you so much for your lovely review! We’re very happy to hear that you enjoyed the tapas tour and that it became one of the highlights of your trip. It’s great to know that Guillaume made the experience so special for you. We truly appreciate your recommendation and hope to welcome you again in Spain 😊

Thank you for your kind words! We’re delighted that you had such a great evening and that the tour felt local and genuine. It’s wonderful to hear that you discovered hidden gems and enjoyed a relaxed, non-touristy experience. We really appreciate your recommendation 😊

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that the experience did not meet your expectations, especially given the special occasion you were celebrating. That said, we would like to clarify a few important points for future readers. Our tours are intentionally designed without a fixed route, pre-set menus, or pre-booked stops. Unlike more standardised experiences, our approach is to adapt in real time to each group’s preferences, allowing for a more flexible and personalised experience based on what guests feel like eating and exploring in the moment. This is, in fact, one of the aspects that many of our clients value most. In your case, the guide did actively take your preferences into account throughout the tour. For example, the final stop was specifically chosen as a venue for croquettes after your children expressed particular enthusiasm for this dish. We would also like to mention, respectfully, that the tour started later than scheduled due to a delay in your arrival. As communicated in advance, extending the full duration was not possible due to prior commitments; however, the guide still extended the experience beyond the planned end time as a gesture of goodwill. Finally, we would like to highlight that we remained in contact throughout and after the experience, making every effort to assist promptly and professionally, what we did. We fully respect your opinion, but we do feel it is important to provide this context so that future guests have a complete and accurate understanding of how our experiences are designed and delivered. Kind regards, Yannat Travel team

Thank you for taking the time to share your feedback. We are truly sorry to hear that this experience did not meet your expectations. After receiving your review, we spoke directly with the guide to fully understand what happened during the tour. While we regret that you were not satisfied, we would like to clarify a few important points to avoid any misunderstandings for future guests. First of all, in Spain traditional tapas tours do not operate with restaurant reservations. Tapas bars work on a walk-in basis, and reservations are generally accepted only for full-service seated dinners, not for tapas experiences. For this reason, the guide had carefully planned the route in advance, selecting some of the best and most authentic tapas bars located as close as possible to your hotel, specifically to minimize walking. Based on the itinerary shared by the guide, the total walking distance was approximately 1.5 km (20 minutes in total, spread across the entire tour, of a leisurely and pleasant walk on a tour lasting more than 3 hours in total). The tour was designed to be relaxed and paced accordingly. Regarding transportation, taxi or private car service is not included in this tour, as clearly stated in the tour description. The experience is intended to be a guided walking tapas tour, as described We would also like to clarify that, according to the guide, the guest was not using a cane but was instead supported by an umbrella. Nevertheless, we understand that mobility and comfort are very important, and we regret if the experience felt physically demanding. Our guides are always willing to help and even modify the tour on the fly, as long as customers let them know their circumstances before the tour or even during it, which did not happen. Finally, we are very sorry that the weather conditions were unfavorable. Unfortunately, weather is beyond our control, and although rain can certainly impact the personal enjoyment for some people, our tours run rain or shine, as we always do our best to ensure a great experience regardless of the weather. That said, we sincerely regret that the tour did not meet your previous expectations and appreciate your feedback, which we take seriously as we continuously strive to improve our services.