Antonio is the best guide I’ve ever had. He did a great job explaining all the rich history and he was so accommodating for my friend in a wheelchair. Additionally, Antonio went out of his way to help us find a good restaurant after. Very grateful for the experience and I would recommend him to anyone!
M
Margaret_G
June 27, 2023 · via Viator
Unmitigated disaster….don’t do it…
Guide didn’t show. Agency attempted to fill in with non authorized tour guide after half hour who said they would “bring” us to another tour guide….at the Vatican… up a hill with broken concrete and cobbles…...but she couldn’t confirm the wheel chair would be allowed. This was a private, wheelchair accessible tour that cost over 600 dollars.
Unmitigated disaster.
When we got to the Vatican, the replacement tour guide wasn’t there. The agency employee said she understood that we were disappointed, but that there wasn’t anything she could do and suggested we join one of the tours that scalpers were aggressively hawking right outside…..you know the one next to the guys selling scarves and umbrellas and obviously credible, specifically handicapped tours….
We walked/pushed to the Vatican cab stand and took a cab (25 euros) back to our hotel (near the coliseum. Waste of 50 euro round trip cab trip. Waste of 1.5 hours of our valuable time in Rome. No one on the ground is empowered to do anything and when pressured to maintain the tour, they most definitely will attempt to bait and switch you and just have you accept it with “there’s nothing we can do”.
Terrible experience. Absolutely avoid. Ruined the day in Rome.
1人が参考になったと回答
D
Debra_L
May 31, 2023 · via Viator
Private Wheelchair Tour
How easy it was to meet our guide - he took us through the Vatican with ease and had a tremendous knowledge. I had sustained an injury to my knee so I had to be in a wheelchair which was difficult enough but our guide made sure we had the best experience we could.
S
steve_w
May 31, 2023 · via Viator
beautiful tour and super tour guide. It really was helpful having the wheel chair and essentially a private tour!
beautiful tour and super tour guide. It really was helpful having the wheel chair and essentially a private tour!
P
Paul_J
August 18, 2022 · via Viator
We ask for refund as my...
We ask for refund as my husbands knee falters snd he fell snd had to be taken to hotel immediatdly due to fall snd heat exhaustion
D
Desiree_O
July 17, 2021 · via Viator
Great tour for anyone with mobility needs!
Marcius was an incredible guide. My mother had a walker and he constantly ensured her comfort. He is a historian with a great sense of humor so the tour was both academic but he also told the best anecdotal stories that had us laughing. The Vatican is a hard tour for those with mobility issues just from the sheer size of the museum, but Marcius, made it comfortable for my mother to truly enjoy herself. It’s been the highlight of the trip for us! Thank you!
P
Paradise734263
October 29, 2019 · via Tripadvisor
Lovely and crowded
The wheelchair access was helpful but if the disabled person has no walking ability, it will be a problem. Our guide had to find someone to unlock the lift a few times and ramps were often roped off. Even with this, my sister did need to walk down some stairs. The Sistine Chapel was actually kind of disappointing. It was very crowded and you had to stand there among a lot of people holding your head back. The person in the wheelchair was bumped into a lot and she could not see much because of the people all around. You can just look at a picture of the Sistine Chapel and get to spend time looking a detail.
1人が参考になったと回答
事業者からの返答
Thank you for your four-star review of our wheelchair accessible Vatican tour. We are pleased that you enjoyed your visit overall.
We are sorry to hear that there were times of difficulty in your tour. The Museums and Sistine Chapel were not designed with wheelchair access in mind, and their popularity means that they are often very crowded. Our guides endeavor to provide the most accessible and comfortable experience possible for all of our visitors.
We hope that you enjoyed your trip overall.
Best regards,
Customer Services, Nicom Tours
C
Christine_U
June 22, 2019 · via Viator
Meravigliosa!
Had an incredible tour of the Vatican with Monica. She was so knowledgable and knew how to navigate us through the museum easily despite the crowds. Grazie! Grazie! Grazie!
A
Amy_D
November 13, 2018 · via Viator
stupendous
Our guide Ian was excellent, efficient, and kind. He was incredibly knowledgeable and navigated the whole tour for us with ease. He pushed my wheelchair for me and made sure I saw everything. Bravo. I can't recommend this highly enough.
1人が参考になったと回答
L
Larry_G
October 29, 2018 · via Viator
A very nice tour
Wheelchair tour was very nice. Chapel is beautiful. Still a distance to get to wheelchair rental. You should bring a pusher if you need one. A couple of steep ramps. Passing by the large crowds was very helpful. Guide was very nice.