Do not have a horse carriage ride anywhere in Egypt the horses are not looked after and I have a image of just a pony skinny carrying 3 fat tourists and two locals. That poor pony.
事業者からの返答
Dear Sir,
Thank you for sharing your concerns. However, we would like to clarify that you did not book any service with our company, and we did not provide a horse carriage ride for you. This review appears to have been posted on the wrong company page.
We take animal welfare very seriously and always ensure that any partners we work with look after their animals properly and ethically. We do not recognize the situation described in your review as related to our services.
We kindly ask you to check your booking details and remove this review from our page, as it does not reflect an experience with our company.
Posting such claims on a company that had no involvement at all is misleading and unfair. We request that you immediately verify your booking details and remove this review from our page, as it refers to another provider.
We wish you well, but this matter must be addressed with the correct company.
Wishing you all the best
W
W4953RAclementg
October 7, 2023 · via Tripadvisor
2 hours Horse Carriage City Tour Luxor 🇪🇬
Value for money with Hotel pick-up and drop-off. English speaking guide the Owner Ahmed and his uncle the guide are friendly. Highly recommended if you're in Luxor don't miss this fun and cheap sight seeing tour. S$ 35. Check it out. Hasta La Vista 🇪🇬
2人が参考になったと回答
事業者からの返答
We're glad to hear that you found our English-speaking guide, At our company, we strive to ensure that our guides are knowledgeable, approachable, and able to create a memorable experience for our guests.
We appreciate your recommendation to others who may be visiting Luxor. Word-of-mouth referrals are incredibly valuable to us, and we're delighted that you had a fun and enjoyable time on our tour.
Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back on another sightseeing adventure in the future.
Best regards, Ahmed
D
Dominique C
August 13, 2023 · via Tripadvisor
Trip for memories
Unforgettable experience and memories overall, we had a horse carriage trip in Luxor Left us with unforgettable memories and a unique perspective on the city beauty and culture
1人が参考になったと回答
事業者からの返答
We take great pride in providing our guests with exceptional service and creating unforgettable experiences, and we are delighted to hear that we were able to exceed your expectations. Your kind words mean the world to us and we will be sure to share them with our entire team. Best regards
C
Charmaine J
May 21, 2023 · via Tripadvisor
I love horses
Such amazing ride with a professional horse carriage Driver , we did the tour in Luxor, we took one hour ride at the down town we visited the old Egyptian market, the hors look so beautiful .
事業者からの返答
Dear our Valued guest. Thank you so much for your kind words and excellent feedback, Those words give us more motivation to continue the good work. We hope to welcoming you again. Best regards Ahmed 😃
