JoseMario was wonderful. Very sweet, kind man. I booked the Coyuca Lagoon and baby turtle release. We didn't go to the Coyuca Lagoon, but to a different one (which was supposed to be prettier/nicer), I don't care because I know no different. After visiting the turtle rescue, we took a very long drive to an Afro Village and then a small boat ride up the river (lagoon) and then to lunch, which was a chicken kabob. Good, but not worth $170. Other than the turtle release, I was rather bored. I brought the wrong denominations with me, so I had to pay JoseMarios tip through PayPal. Hopefully, he got it...
事業者からの返答
Thank you so much for taking the time to share your experience and for your kind words about JoseMario. We are so proud to have him on our team, and we'll be sure to pass your compliments along to him—he will truly appreciate it.
We also sincerely appreciate your honest feedback regarding the tour itself. We are sorry to hear that certain aspects, particularly the long drive and the overall value, did not meet your expectations. We constantly review our itineraries based on guest feedback, and your comments about the pacing and the lunch offering are very valuable for us to improve.
To clarify for future guests, the alternative lagoon we visit is indeed 3 Palos Lagoon, if you know it], which we find offers a more authentic and less crowded experience. However, we understand your point and will ensure the value and engagement of the entire excursion are clearer.
Regarding your tip for JoseMario, we can confirm that payments sent to our official PayPal are received and given directly to the guide. We have verified that JoseMario received your generous tip. Thank you for making sure he was recognized for his service.
We are truly glad you enjoyed the baby turtle release experience and hope that was a memorable highlight. We hope to have the opportunity to provide you with a more consistently enjoyable experience in the future.
Warm regards,
C
claudiasS6266RT
April 15, 2025 · via Tripadvisor
Release of Turtles
Very nice experience releasing turtles and guides are very friendly, helpful and very professional.
All very well.
事業者からの返答
¡Muchas gracias por compartir tu experiencia con nosotros! Nos alegra muchísimo saber que disfrutaste la liberación de tortugas y que nuestros guías hicieron de este momento algo especial con su amabilidad y profesionalismo. Trabajamos con pasión para que cada visita sea memorable y contribuya a la conservación de estas especies.
¡Esperamos verte nuevamente en futuras liberaciones o en otras aventuras que ofrecemos! Tu apoyo significa mucho para nosotros y para las tortugas. ¡Hasta pronto!
P
Pilar O
March 27, 2025 · via Tripadvisor
Tour lagoon coyuca
They are a reliable, timely, quality, and personalized agency.
The walk to Coyuca lagoon is highly recommended for its biodiversity, totally different from the other areas of Acapulco, it is very quiet and with community life.
事業者からの返答
Agradecemos nos haya brindado la oportunidad de servirle. Estamos felices y orgullosos que haya disfrutado de su paseo con nosotros. Gracias!
D
dazhanet2020
March 27, 2025 · via Tripadvisor
Don’t miss out!
I felt super safe with Mario and Arturo! They’re very knowledge, down to earth. I loved the tour through the city and the learning a little about Acapulco history and day to day life. I had a lot of fun on the boat and the lunch was great.
事業者からの返答
It was a pleasure having you on the tour and sharing a little bit of Mexican culture with you. Warm greetings!
4
477denebp
March 16, 2025 · via Tripadvisor
Excellent experience!
A very nice experience, I recommend it on your visit to Acapulco excellent hosts! Thank you for your attention
事業者からの返答
¡Muchas gracias por tus hermosas palabras! 💙 Nos encanta saber que viviste una experiencia bonita en Acapulco y que disfrutaste de nuestras atenciones. Para nosotros es un honor ser parte de tus recuerdos en este destino y más aún contar con tu recomendación.
El equipo trabaja con mucho cariño para que cada visita sea especial, y comentarios como el tuyo nos llenan de motivación. ¡Esperamos verte nuevamente pronto para seguir compartiendo lo mejor de Acapulco contigo! ¡Hasta la próxima! 😊🌴
T
T6886XXshannonb
August 27, 2024 · via Tripadvisor
Amazing lagoon tour!!
We met Malu for our cliff diving experience and decided to join the lagoon tour because she was so awesome! The tour offered a trip to another part of the city we wouldn’t have visited otherwise, amazing boat ride too. We highly recommend!!
事業者からの返答
Thank you for the glowing review! It was a pleasure hosting you, and we look forward to your next visit.
C
Carl_W
February 10, 2024 · via Viator
Lagoon Boat Ride and Lunch
Auturo was our tour guide and he spoke English very well. We enjoyed the lagoon boat ride and the lunch.
2
213aniaa
September 7, 2023 · via Tripadvisor
Great experience
Very beautiful trip and the whole crew extremely helpful, cheerful and professional! Definitely worth recommending!
事業者からの返答
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience and found the trip very beautiful. It’s fantastic to know that our crew made your journey even more special with their helpfulness, cheerfulness, and professionalism.
Your recommendation means the world to us, and we’re grateful for your kind words. We hope to welcome you back soon for more unforgettable adventures!
Warm regards,
E
Emilia_L
August 18, 2023 · via Viator
Beautiful experience!!!!
The tour was excellent! The guides, the people from the boat were very nice and the turtles experience and explanation was beautiful!!!! A very nice experience. We recommend this tour!!!!
M
mendozajohanna
August 16, 2023 · via Tripadvisor
VISIT TO ACAPULCO 2023 VAZQUEZ MENDOZA FAMILY
A VERY GREAT TOUR, YOU CAN'T MISS THE CROCODILE, VERY FUN, MY DAUGHTER LOVED IT AND SO DO WE.
事業者からの返答
Estimada Familia Vázquez Mendoza,
¡Muchas gracias por su excelente reseña! Nos alegra muchísimo saber que disfrutaron del tour y que la visita al cocodrilario fue un momento tan divertido y especial para su hija y para ustedes.
Es maravilloso escuchar que la experiencia fue tan positiva y memorable. Su entusiasmo nos inspira a seguir ofreciendo tours que creen recuerdos inolvidables para las familias.
Esperamos poder recibirles nuevamente en Acapulco para más aventuras. ¡Gracias por elegirnos y por compartir su experiencia!
Atentamente,
Acapulcoの類似ツアーを比較
最安値: Shared Round-Trip Transfer To/From Cancun International Airport — $23
最高評価: Paddle Boarding At Acapulco´s Bay — 5.0 (246 件のレビュー)
