When prompted to download, I was directed to another site. It required another payment which I paid. The downloaded file periodically cut off on its own and when I paused the audio, it would automatically return to the beginning. I gave up. This was a waste of money. Note - this is the only negative experience I've had, all other Viator experiences have been outstanding.
事業者からの返答
hi there, we are deeply sorry for the unsmooth tour experience, our developers are already working on the issue, if you can provide the booking number we will do a full refund to you.
J
J T
September 28, 2023 · via Tripadvisor
Audio keep quitting and have to restart the app. So annoying we could not finish.
Good information in the sections but at several stops, the audio would just stop at the same place and it was not our service as we had a good reception. This happened over and over again and it would have to get completely restart the app and our section then find our place where we left off. The point of the app is to do it at your own pace not have to stop and do the audio over and over again! it was just too frustrating and we never finished. It makes me hesitant to purchase any of the other tours.
事業者からの返答
hi there, we are deeply sorry for the unsmooth tour experience, our developers are already
working on the issue, if you can provide the booking number we will do a full refund to you.
D
Denise_G
June 13, 2022 · via Viator
Issues but we would do again
We had issues with download but might just be us. We only had iPhones. It took sometime to download audio tour and map. We had good WIFI at our hotel where we downloaded. We had to keep an eye on the download, it paused, we could tap and would continue on. The audio part of tour was excellent, broken up into individual audio pieces for each stop. Another issue map would disappear so would have to open again thru download but we only have 2G data once we left our hotel. Tour was informative and interesting. Since broken up into pieces, we could stop have a lunch and visit museums, just continue on with tour when ready. Even with glitches we would do again.
J
jordan_H20p
November 17, 2020 · via Tripadvisor
Great stay!!!
Great stay! House exceeded expectations! Cabo Platinum organized very well our whole stay. Thank you
S
Sendi243
November 16, 2020 · via Tripadvisor
Exellent
he audio tour information was up to date and we enjoyed this walking tour very much. Download first to avoid roaming charges if you are from overseas.
9
999blakelyc
October 19, 2020 · via Tripadvisor
Exceeded expectations
This tour exceeded expectations. Enjoyed the commentary and would recommend for short stay visits to a city.
K
Klaus L
October 18, 2020 · via Tripadvisor
Poor information at the time of booking
Extremely UNSERIOUS! No hint - and if I did, it was so hidden that I couldn't find it - that the audio guide is only available in English! During a guided tour of the city in German Land by means of an audio guide, which is advertised and described in German, one should be able to expect that this tour will also take place in German.
S
susannebG4881YH
August 20, 2020 · via Tripadvisor
Unfortunately in English
The old town was beautiful. Only it did not appear from the description that the city tour is in English. So I could only use the places as inspiration.
事業者からの返答
Thanks for your review and I apologise if you were expecting the tour in German. The old town is marvellous and we appreciate that you could only follow the destinations on our map. We are endeavouring to add more language content in the coming months.
H
helliott2004
December 25, 2019 · via Tripadvisor
Self guided tour
Great way to take your time and see the places you want to see. Good explanations and easy
To understand
Nurembergの類似ツアーを比較
最安値: Walking tour Nuremberg — $3
最高評価: Medieval Tour in Nuremberg in Spanish — 5.0 (1,680 件のレビュー)
最短: City tour through Nuremberg with the Bimmelbahn — 40 分
