No gyms in central Amsterdam. Didn't get to use the pass. They will only send you the list of gyms when you buy the product. Very poor product.
Dear Haitham, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with our Amsterdam Fitness Pass. We understand your frustration and acknowledge the inconvenience caused by the absence of gyms in central Amsterdam. We aim to provide a comprehensive and convenient fitness experience for our customers, and we regret that we fell short of your expectations in this regard. We want to clarify that the list of available gyms is provided to customers upon purchase. Additionally, our platform BODDY hosts a publicly accessible list of venues where the pass can be utilized, allowing potential customers to review the available options before making a purchase decision. If you find that the pass does not meet your needs, we offer a full refund for unused passes. Please don't hesitate to reach out to our customer support team with your order details, and we'll be more than happy to assist you with a refund or any further inquiries you may have. We value your feedback as it helps us improve our services and ensure a better customer experience. If you'd like to discuss this matter further, please feel free to contact us via email, and we'll be glad to continue the conversation. Thank you once again for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. Best regards, María
