The horse riding at Eldhestar was great. They gave us rain gear, gloves etc so we were comfortable. It was a good experience for both experienced and novice riders. The rest of the tour was a disappointment. The operator waited 30 minutes for people to join ( due to airport delays). As a result, we were cheated on time especially at Thingvellir. With a tour as tightly scheduled as this one, they cannot wait for people who are significantly delayed. I do not recommend this tour provider to friends or clients.
事業者からの返答
Hello Nancy,
Thank you for your detailed feedback. We’re glad to hear you enjoyed the horse riding at Eldhestar and felt comfortable with the provided gear.
We’re sorry the delayed departure affected the rest of your tour, particularly your time at Þingvellir. We understand your frustration and appreciate you sharing this experience. We’ll pass your comments to the relevant team.
Kind regards,
Svava
5
583zeenb
December 30, 2025
Beware Greyline Tours!!!
Beware Greyline Tours!!!
We had the horse riding and golden circle tour booked through aviator with Greyline, we waited at the designated pickup location. When they didn’t show, we rang the horse farm directly only to be told Greyline have gone out of business and all their tours have been cancelled. Viator didn’t even know this, and now we have to wait to see if we get a refund. Do jot book anything with Greyline as you may lose your money instantly
A
annielehmann30
November 26, 2025
Buyer beware!
Booked a horse riding tour from their website through my work, the tour was cancelled without notifying me. Only found out when no one came to pick me up the day of the tour.
R
Rayna_J
October 1, 2025
Great horse experience, Great way to see Iceland countryside
Great way to see the countryside. Beautiful, calm horses.
I underestimated the physical demands, however. For someone to average physical fitness without back injury, this is a great activity. However, for myself had a car accident back injury, I did not take that into account. The hosts were very kind and very understanding. Keep in mind that you will be bouncing up and down a bit on the back of the horse when it trots, so if you have back problems or other physical issues, definitely consider that. I was also very exhausted from traveling so if you do this activity, make sure you are well rested before hand.
But if you like riding horses and have some degree of physical fitness, this is a great activity! They also had gear such as helmets, and waterproof pants because it rains a lot. Everyone is required to wear a helmet. There was no danger of getting thrown from the horse, however, things can happen and it’s best to be safe. You might want to wear a beanie hat to keep your head warm underneath the helmet. I wore a hat with a big snowball on the top, which would not fit under the helmet. I brought plenty of warm clothes so I wasn’t cold, but it’s something to think about also definitely wear a scarf! These horses are very well trained and very calm and they know what to do even if you are not an experienced rider. Wear clothes that you don’t mind getting a little wet, you’ll be riding through some water!
Laxnes farm picked me up from my accommodations, even though I was a little bit off the route. They can pick up guests from most of the hotels and hostels in Reykjavic. They were very responsive by phone.
事業者からの返答
Dear Customer,
Thank you for your detailed and thoughtful review! We’re glad you enjoyed the beautiful horses and the calm experience at Laxnes Farm. Your advice on physical readiness and clothing is very helpful for future riders. It’s great to hear the team was kind and accommodating with your pickup and needs. Wishing you a speedy recovery and happy riding!
Best regards,
Gray Line Team
L
Liz_B
September 27, 2025
Mother/Daughter Trip
It was a lovely day! Will do it again if I ever get back to Iceland! The scenery was beautiful, and the horses were well carried for
事業者からの返答
Dear Customer,
Thank you for sharing your lovely experience! We’re so glad you enjoyed the beautiful scenery and felt the horses were well cared for. We’d be happy to welcome you back anytime you return to Iceland for another unforgettable day!
Best regards,
Gray Line Team
R
Rebecca_P
September 4, 2025
Giddy up! Water everywhere….
The horse farm is a family run establishment. Very friendly and competent staff greeted us. The horse ride was a fun experience w beautiful backdrops. A horse for everyone’s riding background was available. You road on a trail w a guide for about one hour. The Golden Circle was a decent tour to see some of the landmarks. However, it was difficult to understand our tour guide and the guide did not take the group to see attractions at each stop. We were left at each stop and given a time to meet at bus. Some may like that style, but I would have preferred the guide coming with us and giving us more information about the attractions we were visiting. Bus was very comfortable. It was a long day starting from 9am and back to hotel at 7:30p.
事業者からの返答
Dear Customer,
Thank you for sharing such detailed feedback.
We’re glad you enjoyed the horse farm visit, the friendly staff, and the comfortable ride through beautiful scenery. We’re also happy the Golden Circle landmarks impressed you, though we regret the guiding style wasn’t what you expected. Your comments will help us improve future experiences.
Best regards,
Gray Line Team
K
Kurt_E
August 16, 2025
Beautiful ride, horses and family farm!
Horseback riding was wonderful with this great family-owned farm. Hosts were so gracious and had beautiful Icelandic horses and an unforgettable ride up to the hills. Highly recommend!!
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事業者からの返答
Dear Customer,
Thank you so much for your kind words!
We’re delighted you enjoyed the horseback riding experience and our Icelandic horses. It’s wonderful to hear the ride and the scenery were unforgettable for you. We truly appreciate your recommendation and hope to welcome you back for another adventure soon!
Best Regards,
Gray Line Team
J
Javier_T
August 2, 2025
Just a dream
The horse ride in the nature was just a dream. The organisers and guides were more than friendly and kind always ready to help everyone. I would recommend it to everyone
事業者からの返答
Dear Customer,
Thank you for your wonderful feedback!
Thank you so much for sharing your lovely experience! We’re thrilled to hear that the horse ride felt like a dream and that our organisers and guides made it special for you. Your kind words and recommendation mean a lot to us, and we’ll be sure to share this with the team.
Best Regards,
Gray Line Team
J
James_C
July 8, 2025
Great Horses and Scenery, Bad Gray Line Logistics
The horseback riding was great. The people at the farm could not have been nicer, the horses are beautiful as is the scenery. The reason for only three stars is that Grey Lines forgot to tell the horse farm to pick me up (and the other party on the tour was forgotten as well). This delayed everything and we were rushed through the Golden Circle Sightseeing. All of the sites on the Golden Circle tour are gorgeous. Too bad we felt rushed.
事業者からの返答
Dear Customer,
Thank you for sharing your experience. We're happy to hear you enjoyed the horseback riding and stunning scenery. We’re sorry to hear about the pickup issue and the rushed schedule. It’s certainly not the experience we aim to provide. Your feedback helps highlight where improvements are needed.
Best,
Gray Line Team
L
Lauren_S
May 23, 2025
The tour was great. I...
The tour was great. I wish we could have stayed longer at Thingvellir.
Gullfoss waterfall was unbelievable!!
事業者からの返答
Dear Customer,
Thank you for your wonderful review! We’re delighted you had a great experience and hope you’ll join us again in the future. We will take note of your suggestion.
Best,
Gray Line Team