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I had an amazing experience, would definitely recommend!

I had a really negative experience. My swimming with dolphins tour date was changed and then the new one cancelled. It was cancelled due to weather which was not their fault, however, I feel like I was treated very poorly and their communication was lacking. They were quite cold and only acknowledged how disappointing this was to me after I called them out. The other distressing part of the situation is that they told me while I was already in the coach. Had I not been I would have cancelled entirely and not gone but I was in the vehicle. So the fact that they won’t give me a full refund is horrible and very shady. There was no realistic option for me to go back to my accommodation and make other plans for my day. I feel very manipulated by them. Take my advice and do not book with them. I called plenty of other places and they were so lovely and tried to help me. Demonstrating the true kiwi kindness that I had experienced from everyone else I’ve come in contact with while here.

Fun bus ride from Christchurch and the boat ride was nice. We saw a lot of dolphins, but only got in the water 1 time and the dolphins were gone pretty quickly. It was fun to see dolphins, a penguin, a couple seals, but prob better off just doing a cruise be getting into a wetsuit and all that goes with it. It would be nice if they supplied towels for the hot shower afterwards to make it an all inclusive type trip. I didn't realize we needed to bring them and if I did I would be dealing with a wet towel for 4 hours on a bus

The guides were knowledgeable about the dolphins and took good care not to chase or harass them. We got to swim with the dolphins when the dolphins signaled they wanted to play. It was awesome!

I give this trip 4 stars because none of the disappointments on the trip had anything to do with the tour provider. Carmen was friendly, on time, and made the journey pleasant. That being said, the night before our tour, we were informed that swimming with the dolphins would not be an option because of the unsafe ocean conditions. They offered us the tour with the harbor cruise instead, and refunded us the difference. Unfortunately, we did not see any dolphins on the cruise either (or seals, or penguins, or really any wildlife). Black Cat tours that provides the tour did give us a voucher for a free return visit, but we were not able to use it this trip.

The female driver for the ride was kind and the best. The bad thing about this tour is that you don't check your swimming level at the time of application. I was informed on the day that I couldn't experience it on my level, so I just watched it from the boat. I think I wouldn't have had to pay such a high price if I had known at the time of application. And what made this tour one of my worst memories of the trip was the same horrible experience I had on the shuttle bus on the day I knew I couldn't swim with dolphins. That there was a rogue tour-goer who put coffee cup trash and chip trash in my luggage. The clothes smelled like coffee and were disposed of. The experience of being mean made the tour itself one of my worst memories.

This trip was amazing! We saw many dolphins and one penguin. The dolphins got within a couple feet of us. This was definitely a highlight of our trip to New Zealand.

The cruise was great with a good guided explanation of marine life. I enjoyed every bit of it. The highlight was the Orca - killer whale for which the captain was very generous to stop for the entire duration of spotting.

Boat crew very good.Patience needed to bob around in cool water trying to see dolphins An experience

got cancelled for the secound time now workers had no sympathy towards it or anything, quite disappointed